The asset verification clerk was a nightmare to work with. Although we had assets enough to pay cash for the house she refused to consider any assets not in a checking account. We had assets in three different banks in checking, savings, and CDs. As a result we had to cash in a $110000.00 CD and deposit to our checking account to satisfy her. That costs us $2,000.00 in early withdrawal penalties. We were fluid with the cost associated for the down payment with other savings and checking accounts but savings accounts could not be considered according to her. Seems like your underwriting prep could use some asset management schooling. That was a black eye in an otherwise good experience.
Overall Veterans United made this experience painless.
Nick Vance, he is a wonderful Lender, feels more like a trusted friend or family member. He is very straightforward, respectful, polite, knowledgeable and reassuring person. He didn’t forget about me and didn’t pressure me either! I felt totally safe disclosuring intimate financial information;,because he didn’t disclose any of my information without my permission! I love that about him. Let’s not talk about how he was always available when I had any concerns! Great Team Nick has created that assist with everything from utilities to homeowners insurance! I can’t express enough gratitude and appreciation for them making me a homeowner!
Matthew and team did a great job once again! Thanks so much! We will continue to use Veteran's united for future loans! They were always responsive and addressed any questions that came up in a timely and professional manner.
Highly recommend.
Couldn’t be more pleased.
From start to finish the process was relatively painful!
Answered all our questions in a timely manner and were always there for us when we needed them. Just a really great team. Sam in particular was fantastic!
Couldn't be happier! My team helped me from start to finish and explained everything about the process along the way! If you are a veteran I would 10/10 highly recommend checking out Veterans United
It took my almost a year to buy a home, but that long time period wasn't because of the Veterans United team. Life, as we all know, doesn't stop and buying a home kept dropping on my priority list. Despite me going dark, at times for months, the team stayed patient with me. I'm extremely grateful to have had such a kind and understanding team.
This is the second time I’ve used veterans United within the last year basically, and each time it was so easy to do. The answer all my questions even the silly ones, they are responsive, they don’t make you jump through a bunch of hoops, and I couldn’t have asked for anything else.
10/10 recommend working with Veterans United!
Amanda and team are top notch. This is the second home loan through here team. They are always available for questions, and make the home buying process a breeze.
VU was amazing. Anytime I had concerns or questions they always were available. Awesome team.
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I’m forever grateful for the team veterans United put together to support us as veterans. When you look at purchasing a home it’s a huge milestone and easily you can be stressed out and overwhelmed. But not with Dustin, Tanner and Kimberely. Smooth process and a very good experience entirely. I sure will recommend a veteran to them. Thanks to all of you.
