I don't have any friends that would have access to this benefit but if I came across someone casually that did and was looking to buy I would recommend any day.
Not just one person and just one team but a network of professionals was there planning that end was enabled
They made the process as simple as possible and helped me purchase my home with no homebuying experience. Every answer I needed was a text away throughout the entire process. Ryan and his team were exactly what we needed.
Veterans united application and document platform make refinance easy. Excellent communication and knowledge throughout the process.
Kris was very responsive to our questions and concerns, replies were swift. Kris understood when things got a little stressful and was able to help talk us through it all. Ca
Fantastic team, wonderful to work with!!
Felt like I was lied to by craig on more than one occasion as was not called to go over closing docs as shari stated craig would. Was always hard to get a hold of as well.
Response from Veterans United
Hi Raul,
I'm sorry to hear you felt misled and had a difficult time getting in touch with your loan team. I understand how frustrating it must have been not to receive the call you were expecting before closing. I'd appreciate the chance to learn more about your experience. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. CST.
Sincerely,
Claire S., Client Relations Manager
Cory and his partner, Den
I can only say my recommendation for your company is the very highest. All of your people that dealt with me were outstanding. Your Internet website is very user-friendly. I liked it very much. The concierge Function was new to me and so very helpful. Great idea. The loan coordination was very user-friendly and greatly helped keep the process going in the right direction at all times. It was a team effort and I have only positive things to say about each member of the team. They did a great job.
Then entire process was relatively painless. The team handled our concerns quickly and professionally, all in all an excellent experience.
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Veterans United was amazing throughout the home buying process! Tyson Smith and his team were there to answer all my questions as a first time home buyer and helped me every step of the way. I would highly recommend them to any friend or family member looking to purchase a home!
Great customer service.
Jake Force was amazing and I would recommend him to anyone.
We felt like we had the whole team at Veterans United working for us and in our best interests. We were fortunate to go through Veterans United when we purchased our home in Grants pass OR.
The whole team was exceptional...they were all very professional, knowledgeable, helpful and courteous
I would recommend them if you’re buying a home for the first time. They’re great at streamlining the process and making things very easy. but if this is your second home and you’re familiar with the home buying process. You can definitely shop around and look at better rates.
Austin and the rest of the team worked hard to get us into our forever home! As first time homebuyers they made this process very easy for us! Thank you!
