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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
458,499 reviews
810 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 458,499 unfiltered reviews

Starting on Page 159 of 15,284. Return to Page 1

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars

I would give 15 if I could. I got the best team, and it was so nice to talk to people who treat you in such a nice way. Each person assigned to my loan experience knew well their business and didn't mind answering my questions and really just helped by being encouraging throughout the whole process. I can't imagine any other place with a better experience. Would DEFINITELY recommend!

headshot image of Christopher Reese

Loan Officer: Christopher Reese

NMLS# 2407291

4.5 out of 5 Stars

Whole process was great. The team set us up for success very well. The loan officer was easy to work with and very helpful. The Veterans United team was great. Definitely would recommend.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Jordan Smetana

Loan Officer: Jordan Smetana

NMLS# 2388792

5 out of 5 Stars
Photo submission from Robert D.

I am a 26 year military veteran. I served our country a long time. It was a great experience for my family and I to secure a VA loan. We decided to apply through Veterans United because of all the positive reviews we had heard about the company. Brian and his team really know how to take care of and work with veterans. The entire loan team was a pleasure to work with, and they get results! And they even responded to me on weekends on their days off. The online portal and to- do lists really streamlined the process. Fabulous experience! Thank you. -Bob and Della

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

3.5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

My team did such an amazing job! Honestly, it was such an honor to work with them and getting my dream home. They did so wonderful I even got to close earlier! I just know that any future home buyer that receives this team will be in great hands.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Thank you, Mickey Sires, appreciate all the extra time and effort to complete this transaction. Cheers! Let's do it again! Carolyn & Jim Redinger INFINITY LIVING [PERSONAL INFO REDACTED BY VU]

headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

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5 out of 5 Stars
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

Very nice, always responds in a timely matter

headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
Photo submission from Elmer C.

Ryan Williams & his team made my home buying experience so easy and stress free. I could call, text or email them with any questions that I had to either Ryan Williams or Ryan Smith & they would answer me back the same day to help with my questions and/or concerns.They are so professional and also down to earth and I always felt comfortable talking with either of them.Being a retired Marine and a prior Drill Instructor I would ABSOLUTELY suggest Veterans Untied to everyone!It was a pleasure & relief to trust Veterans Untied for my very first Home Buying experience at 63 years old.Thank you Ryan Williams and Ryan Smith as well as Veterans Untied in helping scratch off another one from my Bucket List.Semper Fi,
Elmer & ;Buddy Clary, Jr
USMC Retired

headshot image of Ryan Williams

Loan Officer: Ryan Williams

NMLS# 1718322

4.5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

The absolute BEST! I’m forever grateful for this team’s hard work and EXCEPTIONAL professionalism/customer support! I don’t think it gets any better than this. Really, this lender goes above and beyond for Veterans and making the ENTIRE loan process stress free. No nonsense. No runaround. No red flags. No weird stuff. Just peace of mind throughout the entire streamlined, straightforward process. It doesn’t get any better than that. THE BEST.

headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars

My girlfriend and I just wanted to take a moment to truly thank you from the bottom of our hearts. Kaalee and I are beyond grateful for everything you’ve done for us throughout this entire process. You’ve made what could have been such a stressful experience feel smooth, supported, and genuinely exciting.We especially appreciate all the accommodations you made for us and the way you always went above and beyond to make sure we felt comfortable and informed every step of the way. It has meant more to us than you know.

headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

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Experience first-hand why 365,077 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars

Everyone that helped me answered all my questions, and gave me a lot of clarity on buying my first home!

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

I did not think the home buying process could be this great. My wife and I were really worried initially with this being our first home purchase. Matt Rice and the rest of the team made sure we were always informed and had our best interests in mind. We couldn’t be any happier and none of this would have been possible without Matt!

headshot image of Matthew Rice

Loan Officer : Matthew Rice

NMLS# 1753732

5 out of 5 Stars

Everyone I dealt with was very helpful. They kept me aware of everything that was going on.

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Photo submission from Steven M.

My experience with Veterans United was very professional and very helpful with the whole process and would recommend using them for any veteran or military affiliation.

headshot image of Isabella Beard

Loan Officer: Isabella Beard

NMLS# 2026829

4.5 out of 5 Stars

I recently completed a VA IRRRL with Veterans United, and working with Jamie Itamoto was outstanding from start to finish. She was honest, upfront, and clear with me from the very beginning—no surprises, no pressure, just straight guidance and integrity. The rate she secured for me was excellent, and the entire process was smooth and respectful. I look forward to working with Jamie again when rates drop, and I’m grateful for the level of professionalism and aloha she brought to this refinance.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

5 out of 5 Stars

Great customer service and wonderful personalities from the loan team, everything seemed to go smoothly with their help.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

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