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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,728 reviews
546 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,728 unfiltered reviews

Starting on Page 159 of 15,858. Return to Page 1

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

4 out of 5 Stars

Always room for improvement, like ensuring clear communication of exactly what is needed and what is it for.Other than that ensuring the pay-off method of understanding and why patience is important.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Photo submission from Christine F.

Just want to let yall know you are awesome! Thank you for being there to help us military folks and thank you for being so nice and helpful every step of the way. Also, the gifts are above and beyond and we cant thank yall enough for our pizza night gift!
Again, just thank you for everything!!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

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5 out of 5 Stars

Great communication and a feeling of care.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars

I was approve quick and guided on all steps from what I need to be approved to all the fees and questions I had... And I had a lot . The team was on top of making sure things moved smoothly and i understood what the next steps were !!! I am a Proud veteran home owner because of Veterans United!!!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Photo submission from Frederick S.

Our experience with Greg Heins & his team was more than we could have imagined. They went above and beyond helping us in getting our “dream retirement home”.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Shannon and Mason were very helpful throughout the process

headshot image of Shannon Hudson

Loan Officer Team Lead: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars

Devon and his team worked very hard to get this completedThanks Terry

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

Ready to see for yourself?

Experience first-hand why 379,823 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

4.5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

Tyler was great!

headshot image of Tyler Turner

Loan Officer: Tyler Turner

NMLS# 2764958

4.5 out of 5 Stars

The only thing keeping Veterans United from a 10 is the loan origination fees that I would not have had with my regular bank. Our home buying journey began with a late night call in the car while driving cross country. We drove and talked to reps for hours, ultimately getting our VA eligibility and pre-qualification while still on the road. Our team was always available to answer our questions and even checked in periodically to see how our home search was going. I would absolutely recommend to anyone eligible to buy a home through them.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
Photo submission from Abdel V.

Use this company. Second home I purchase with Veterans United, and the results were the same. All of the help I needed and a speedy process. I love these people. We are a newly wed couple, and are also expecting a child. Thank you VU Team for helping us get our family home!

headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Process was streamlined and incredibly easy. My loan officer ensured that I was well informed every step of the way during my home buying process and was incredibly easy to reach out to, answering all questions I had.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars

They were very responsive throughout the whole process. It’s nice having a mortgage company that prepares you for the closing. They were able to help secure home owners insurance, and help set up utilities. This was second mortgage through them and, due to their customer service, it was an easy choice who to choose for our new home.

headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

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