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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

471,898

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

for my third attempt to purchase a home, this has been the smoothest experience I’ve had ever

headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Joshua Dugo

Loan Officer: Joshua Dugo

NMLS# 2340168

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

The team made it so easy and trouble free by always being there to answer questions and being encouraging.

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
Photo submission from Joseph P.

The Team we worked with is the BEST. They were prompt, knowledgeable, explained
everything comprehensively, and any/every question we asked was answered to our favor. We are so appreciative of their expertise and personal characteristics which let us know they sincerely were working with and for our greater gain, which is our Wonderful Home. Thank You ALL.. MORE Than Very Much !!

headshot image of Katie Hayes

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
Would Recommend
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend

Everyone was wonderful!

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

5 out of 5 Stars
Would Recommend

Great, easy to talk to. State don tip of things!

headshot image of Patrick Barry

Loan Officer: Patrick Barry

NMLS# 1639540

5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

4 out of 5 Stars
Would Recommend
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
Would Recommend
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

I got emails updating me throughout the process. Navigating the signing papers was quick and easy.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
Photo submission from William W.

You cannot go wrong working with Veterans United. Jeremy Wilder and his team made the process easy for us. From getting us pre qualified to closing on the home, Jeremy and his team did everything for us. Thank you all for being so professional and being so friendly as well. Merry Christmas.

headshot image of Jeremy Wilder

Loan Officer: Jeremy Wilder

NMLS# 1124786

4 out of 5 Stars
Would Recommend
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

Very professional people who went out of their way to help me through the mortgage and lending process.
A big thanks to both Brian and Chris.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Justin and the team at Veterans United were outstanding from start to finish. 10/10 experience.Justin regularly followed up with us throughout the process, but never in a way that felt pushy or like he was pestering us. He was quick to answer our questions, especially as we worked through the details of our VA home loan, and he made the whole process feel much easier to understand.One thing that really stood out to us was the personal touch. When one home we tried to put an offer on fell through, Justin was genuinely sympathetic and encouraging. That meant a lot to us and made us feel like we were working with someone who actually cared, not just someone trying to close a loan.The Veterans United portal was also easy to follow and helped keep everything organized along the way. We are very thankful for Justin and the whole team, and I will absolutely be recommending Veterans United to all my fellow vets in the future.

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

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5 out of 5 Stars
Would Recommend
headshot image of Ryan Schuermann

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend

Allow me to thank Eric Johnson and his team for ALL their help!!!This is our 2nd home purchase with Eric and Vetrans United and they never cease to amaze me. Their personal approach and genuine concern about my families happiness and well being is a refreshing change.
I would definitely recommend Eric and Vetrans United to family and friends alike.V/R
William R Kuzelka
USN, RETIRED

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend

I’ve now been through the home buying process twice with Shawn Hall at Veterans United, and I can confidently say he is one of the best loan officers I’ve ever worked with. Shawn consistently demonstrated professionalism, communication, and dedication from start to finish. He made every step of the process smooth, straightforward, and stress-free while always taking the time to answer questions and make sure I understood everything along the way. Having worked with him twice now, I can say his level of service and commitment never changes — he truly cares about his clients and goes above and beyond to make the experience exceptional.I also want to recognize Mackenzie McCarthy, the loan coordinator, for her outstanding work throughout the process. Mackenzie is a proactive hard charger who stays ahead of everything and keeps the process moving efficiently. Her communication, organization, and attention to detail were second to none. She was always quick to respond, kept me updated constantly, and made sure nothing slipped through the cracks. The teamwork between Shawn and Mackenzie made the entire experience seamless.
I highly recommend Veterans United, especially Shawn Hall and Mackenzie McCarthy, to any veteran or homebuyer looking for a knowledgeable, professional, and hardworking team.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend
Photo submission from Ricardo D.

100% recommend Jon was very helpful every step of the way. Thank you Veterans United and the whole team who helped make our dream come true!

headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

4.5 out of 5 Stars
Would Recommend
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

5 out of 5 Stars
Would Recommend

We're very pleased with Sarah and her team very professional. Delt with her before when we first bought our home. Both experiences were great. Just loved working with them. 🙂🙂

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend

Very professional and knowledgeable team.They kept up informed and explained anything we needed clarification on.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

More Reviews

See all 471,898 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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