Huge shout out to Denielle! Getting to work with her through our entire home buying processes was such a pleasure and a relief. Buying a home from out of state and having to do everything remotely could have easily become a nightmare and overwhelming at any moment. Thanks to Danielle and her team for making it a seamless and honestly enjoyable processes. From day 1, she made herself very accessible and willing to assist with any questions we had (trust me, we had A LOT). She really did make us feel like we were her top priority throughout the entire process. She is extremely knowledgeable, professional, and most importantly to us, she is very personable. She truly made us feel like we were part of the Veterans United family. I would absolutely recommend her to anyone looking into buying a home and would gladly work with her again for any future home buying needs!
Great experience with Veterans United! Communication was excellent throughout the entire process, and everything was handled quickly and professionally. Fast, friendly service and a smooth experience from start to finish. Highly recommend!
As a USMC Veterans, I have been trying to purchase a home for a long time. No matter what I tried it seemed like there were too many doors getting closed on us. Veterans United has been totally the opposite of those other Veterans friendly groups. They guided me and gave me all the information I needed to qualify for a new home. From day one I was treated like a family member and was give the upmost attention. From the time I was introduced to a local realtor to the day we were given the keys, my family and I were taken care of.
I am a founder of a local Veterans group in our community and currently serving as its President. I have informed those who are still renting or thinking about purchasing a home to contact Veterans United first. They have been a blessing to my family and want to make sure their family is taken care of too.
Great team
Cole was timely, efficient, professional, and knowledgable. He took the time to answer every question I had to the best of his ability/knowledge and was patient with me despite my many questions/lack of knowledge. I would 100% recommend Cole to my own family and friends.
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This was my second time purchasing a home with Veterans United and as the first, the whole process was seamless, quick, and easy. My whole team was supportive from the start to the very end. They were communicative and answered all of my questions in a timely manner. I really appreciate VU and thank them for securing our home.
I here to tell all my Brothers in Arms..... Sit back and just trust this group...... I guarantee .... They got your back !!! TRUST !!!
Cameron, Blair, and Adrienne were so easy to work with! They answered any questions or concerns I had very quickly and made the entire process so quick and easy!
Everyone was so helpful. It was a smooth process. Thank you so much.
My whole team Meghan,Desi,Carter and Sharon did a amazing job I would highly recommend this team to anyone
Unfortunately there are to many things that went wrong for me to type them all out. In the end I would not recommend and nor will I choose to use Veterans United again in the future.
Response from Veterans United
Hi Shaun,
I’m sorry to hear there were so many frustrations throughout your experience that you wouldn’t recommend Veterans United or consider us in the future. I’d appreciate the opportunity to better understand where things went wrong. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
This was the best experience I could’ve ever dreamed for the team was on top of everything keeping us in the loop and making sure nothing fell through the cracks the attention to detail. The due diligence of the team is so amazing. I don’t have words that can encompass my gratitude and my satisfaction level. Thank you so much for being the ultimate professionals that you are 10 out of 10.
These people are an absolute godsend.They made this whole purchase thing is easy as it could possibly be really.Truly caring people , I am beyond grateful
The team working on my loan was excellent. However the selling agent was not so helpful. I felt she was only wanting a fast commission and wasn’t concerned on my needs for the closing. The house was not cleaned per concession contract cleaned empty swept. I had to haul off a lot of trash and items they left. I only met the agent 2 times for a 10 minute look at the beginning showing and final walk through. She assured me the house would be professionally cleaned by seller. The house was dirty and I had to search for the keys in the house. She didn’t even reply to my msgs about the key hand over or about the housing being filthy dirty.
Response from Veterans United
HI Jeffery,
I’m glad to hear you had an excellent experience with your loan team, but I’m sorry the rest of your homebuying experience left you disappointed. Moving into a home that wasn’t in the condition you expected, along with difficulties getting answers about the keys and final details, understandably added frustration to an important day.
I’d appreciate the opportunity to learn more about what happened. Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com.
Sincerely,
Claire S., Client Relations Manager
Was such a better experience than I ever thought it would be. Veterans United helped us get into our dream home even during a sellers' market. Justin was nothing but supportive and transparent and helped me through the entire process. Could not be happier to use my VA Loan benefit with help from the Veterans United team!
My Veterans United team was amazing. Everyone was extremely helpful and made the process easier than expected.
