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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,629

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 426,629 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

Rachel was extremely helpful and was always keeping us updated on what was needed and where in the process we were. Tyler and Rachel made this process as painless as it could possibly be and we are grateful for that.

headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

As a first time home buyer, I didn’t know what to expect but Kyle and his team helped me from day one until the closing. I wouldn’t ask for a better team. Thank you VU!

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Everyone we worked with at veterans United was fantastic!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend

Kudos to Veterans United AGAIN! For their superb service, kindness and dedication to Vets. Excellent organization!

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

2 out of 5 Stars

Response from Veterans United

Hi Robert, Based on your rating, it appears we might have room to improve. We do not want to make assumptions; therefore, we invite you to connect with a member of our Client Advocate team. We value your thoughts on improving our client experience.

4.5 out of 5 Stars
Would Recommend
headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend
headshot image of Holly Ragan

Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend

The whole Veterans United Team is amazing. I thought the process of buying a home would be challenging and frustrating but honestly, it was very smooth. Thank you again for helping me purchase my first home. Semper fidelis!!!!!

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Everyone was great. They helped me every step of the way. They answered all my questions.

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Leah Maloney

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

we had our ups and downs, but in the end, we have our new home!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Everybody involved did a great job. It was very low stress for myself.

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

Great people to work with!

headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

Had a couple of small hiccups in the process but nothing that wasn't smoothed out immediately. As with any situation small imperfections can seem daunting but this team was all over it and handled everything perfectly.

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Our first home and i just want to say thank you for the amazing customer service from deanna and lindsey. Doug was away and they stepped in and lew it out of the park. Doug thank you for your professionalism and for helping me understand why things are the way they are. Very pleased with this experience

headshot image of Douglas Brady

Loan Officer: Douglas Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

Working with Veterans United and my realtor was very exceptional. As a first-time home buyer, it was a seamless process, I had no issues working with the team. They helped me tremendously to purchase my first home and I will be forever grateful for their help and guidance.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

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5 out of 5 Stars
Would Recommend

Veterans united gave me a great team to work with through the whole home buying process. Very informative and knowledgeable for a first time buyer.

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4 out of 5 Stars
Would Recommend

Educating the customer on the Streamline process and Refinance. I thought this was a streamlined process, not a re-finance for VA loans until the end.

headshot image of Samuel Sexauer

Loan Officer: Samuel Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend

Very organized and supportive

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

This is my first time buying a home. Everything was relatively easy on my end. A huge thanks to the team who made it possible for me to buy a home. I couldn’t have asked for a better team!

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
Would Recommend

The entire process could not have been more easily accomplished if I had done every step myself. Strongly recommend.

headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

More Reviews

See all 426,629 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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