Without the aid of Tom Champion I'm not sure I could have made it through this very rigorious process. It's apparent how hard Tom work's to ensure everything is in order and ready for the final underwritting process. Tom often works late hours and on weekends to ensure all needed data are collected, accurate, and in order. Outstanding performance and desires special recognition for his professional attitude and attention to detail.
Overall this was a good experience. Everyone was very courteous and willing to work with us. I would certainly refer friends and family to Steve MiChael.
Patient, very caring, dedicated ensured I found exactly what I was looking for, even went above and beyond normal real estate responsibilities. We continue to stay in touch to this day. I will be sure to recommend her to future peers.
Veterans united was a god send!!! They helped our family get into the home of our dreams!!! I can't say enough about the WHOLE team there, from the Light house program all the way through closing. I would just like to thank Veterans United without them, our dreams of owning a home for our family may have never been realized. It is so refreashing, to see a company working for veterans the way this company did!! AMAZING COMPANY!! I now tell, and will continue to tell any veteran i talk to that, there is no other company to even consider when getting ready to buy a home then VETERANS UNITED!! Once again thanks to you and your staff A++++
Ashly Bohinc (Joe's assistant) also provided outstanding service as well. She was courteous and patient despite my frustrations with the closing process. Both Ashly and Joe mean a lot to me and my family because without their help, we would not have our home. They are definitely getting my recommendation.
I bought my home without a real estate agent.
I AM NOT PLEASED - since getting my mortgage, I have been getting a none stop stream of junk mail. Not happy with that part. LOAN OFFICER = GREAT. JUNK MAIL = NOT PLEASANT.
James is one the of the MOST PROFESSIONAL individuals I HAVE EVER worked with. He was ALWAYS on time and there was NEVER an error in his work. I was pleased every step of the way with his performance. PROMOTE HIM and let him train staff !
Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.Get a Quote Today!
Michelle did keep me informed throughout the process (the timelines and submission dates that she gave me and my realtor did differ greatly which concerned me). Michelle was also very flippant about causing us to delay closing without a sincere apology for causing the delay by losing documents that my realtor sent to her weeks in advance and the general assumption that my realtor and lawyers have nothing better to do than to rearrange their schedules to allow for a closing. I felt great about the experience until the last 10 days before closing; then felt like I had to keep on top of the situation (which I should never have been made to feel). Also, Michelle and Sheila, please remember that you work for your customers and not the other way around. The both of you got snippy with myself and my realtor which I did not appreciate at all. Overall, I would recommend Veterans United over USAA _ONLY_ because they gave us the fast closing that myself and my husband needed which USAA could not offer.
Szana was outstanding, she would have the answers to our questions before we would contact her. She worked hard for us to make sure we were happy with our home.
I can only say AWESOME!!! Thank You.
Overall experience with Veterans United was good up until the week before the closing. Loan officers (Michelle Jones and Sheila Salvoni) are great loan officers and were very professional and helpful. Throughout the entire process they were very helpful and assisted us with everything promptly. I would definitely recommend them to my friends and family. Our only issue with Veterans Unites was that the week prior to the closing and the day of the closing everything was done the very last minute. Our closing date was known several days prior and the documents were not sent to our attorney and the Title agency until late evening the night before the closing. Our closing also almost got cancelled because the final package and the HUD were not received by the Title agent until 45 minutes before the closing and they had no time to prepare anything. Everything else was great and we were very happy and satisfied with Veterans United. Michelle Jones is one of the best loan officers I personally have ever worked with.
We couldn't have been happier with our experience with Danny and his assistant. They provided amazing service and were so fun and comfortable to work with. That is very important in such a large, stressful, difficult process like buying a house!
Gentry was awesome to work with and we are very pleased with the house. My realtor Taylor Hart from HER said he was awesome to deal with and he has never seen a VA loan go thru so fast. Our house warming gift was perfect. I could not be more pleased with Gentry. I do not EVER do these reviews but I was very happy to work with Gentry. I would recommend him to any and all veterans I know.
I don't know what other loan officers are like on the team but it would be worth having Joe Ferling used as the template for professional, efficient and immediate service. This guy helped me get THE house I ever wanted and the experience was extremely efficient and thoughtful on Joe's part. I'm extremely lucky and grateful to have been matched with him and will definitely refer ANY and EVERY veteran to Joe Ferling and Veterans United. You guys are doing a tremendously fantastic job for vets. Keep up the good work!!!
My loan officers Kaleb Long and Patrick Gorgen were absolutely FANTASTIC, sure there were some stressful times, which usually didn't have anything to do with them, but they helped me get through them, and they handled things with ease. I'm so grateful that I decided to go with Veterans United, because I'm almost positive that I wouldn't have had the same experience if I had gone to someone else. So I have to say THANK YOU to Kaleb and Patrick, because of you Veterans United has a lifelong customer.
Barbara Heck was my a get she was wonderful. She answer all questions in a timely manner. When ever we needed to meet she agreed to even on Sundays she was great.