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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,922

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 400,922 unfiltered, unedited reviews

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3.5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

I had no issues. They handled everything quickly an professionally

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

4 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

My team at Veterans United Home Loans made buying a home look easy. They keep me informed every step of the way. I really appreciate their honesty every step.

headshot image of Gabriel Maldonado

Loan Officer: Gabriel Maldonado

NMLS# 1603442

5 out of 5 Stars
Would Recommend
headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

This is my second home I’ve purchased through VU and with Joe & his team. It is the quickest and smoothest process I’ve ever been through. I highly recommend using Veterans United.

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

I want to give a special shout-out to Stephanie Hoffman and Tonga! These two were without a doubt my dream team in this! Without Stephanie’s expertise on the breaker and finance side and Tonga’s expertise as well, my dream home would not have worked out as well as it did! Thank you!

headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

3.5 out of 5 Stars
Would Recommend

James and Jayme were very consistent. Excellent.

headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

5 out of 5 Stars
Would Recommend

We were pretty happy with our previous mortgage company, which was also a VA loan. But when we needed someone on a Sunday, Veterans United was there. They offered seamless service, the online app makes uploading things very easy, and everyone is friendly, extremely knowledgeable, and approachable. Our team gave us their direct lines, so we never went through a switchboard.
Very happy & satisfied.

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

I did a refi on my home Eric and his team did a fantastic job making sure I got the lowest payment possible and made the process as easy as possible. I would most definitely recommend them to others.

headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend

It was great for a first time home buyer

headshot image of Tanner Fennewald

Loan Officer: Tanner Fennewald

NMLS# 2252283

5 out of 5 Stars
Would Recommend

The easiest way for a Veteran to get a mortgage loan. Super easy to use online process. I was able to upload all my paperwork very easy. I could monitor the progress of the loan and the entire Veterans United team was great to work with.

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Great company to work with to buy a home. Easy online process from pre-qualification through purchase. Super helpful team at Veterans United!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

4.5 out of 5 Stars
Would Recommend

Overall this was a great experience, one thing I would recommend to improve is giving an overview of the required items for each step of the process. Having the to-do items gate kept by completing the items created a lot of redundant requests and also had us caught flat-footed a couple of times as we look through documents while also packing to move to provide items. There were also mutliple times when the underwriter requested items we had already provided in early parts of the approval process.

headshot image of JB Barton

Loan Officer: JB Barton

NMLS# 1882020

4.5 out of 5 Stars
Would Recommend

In fairness, I did ask for a newer agent as I didn’t want a slick Willy. Last time (2020) I got an excellent agent for Post Falls Idaho (Joel Olson). He was so good, we had him sell the same home we bought thru him!

headshot image of Ryan Madison

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
Would Recommend
headshot image of Justin Mongler

Loan Officer: Justin Mongler

NMLS# 1963138

5 out of 5 Stars
Would Recommend
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

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5 out of 5 Stars
Would Recommend
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

4.5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Grateful for my entire team who cared about me and my son. Will forever be thankful.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Hey Hannah!!! I thank you and your team from the bottom of my heart. I couldn't have ask for a better team and home lender to assist me through this process. I'm going to keep you all contact number lock in.Thank you all again!!
Amazing Team❤️❤️
Emily
Sarah
Jake
HannahSincerely,
Katina

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend
headshot image of Stephen Erickson

Loan Officer: Stephen Erickson

NMLS# 1421194

More Reviews

See all 400,922 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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