Everything was perfect
The entire team made this so effortless and being pregnant through the process we definitely appreciated everything being a smooth and easy transition. 10 out of 10 for everyone who worked with us! Would definitely work with everyone again on any other home purchase in the future! THANK YOU ALL! We love our new start to our growing family in our new home!
Kari Frank was also fantastic as our Loan Coordinator. Answered all of our questions and was supper supportive.
Veterans United went above and beyond to take care of my family!
We want to extend our sincere gratitude for the outstanding service and support you and your team provided throughout our home buying journey. From the start to finish, the experience was smooth, professional, and truly exceeded our expectations.
Your commitment, responsiveness, and attention to detail made a stressful process feel seamless, enjoyable, and rewarding. This I feel is all due to your teams expertise and dedication.
We are extremely happy with how Eve turned out and couldn’t have asked for a better team to guide us through such an important milestone.
Thank you again for helping us find and secure our new home.
One complaint I do have is Cincinnati Co. Insurance. They were offered (by VU) as an insurer for the home I was buying, went through all the hassle and time of getting the policy finalized with Current from VU Insurance. After payment information was handed over, the insurance was denied due to previously known claims on my previous house and the house I was buying. This is knowable beforehand, and the fact that Cincinnati didn’t pull this information before offering me a quote was Bush League. Thankfully I still had SafeCo working a policy for the same address, so I only lost two days instead of a week during closing. SafeCo pulled the history on the house before proceeding with a quote, imagine that.
Scott and Keri were there every step of the way and Scott especially knew how to explain everything in a way that was easy to understand. Overall couldn’t have wished for a better loan team!
Amazing to work with all around !!
Great experience! Team handled everything and made the whole process feel seamless!
From the behind the scenes underwriter, to the rest of the team. Veterans United always had my back. Even a tornado could not keep these guys from taking care of me. My wife and I were happy with the goal of meeting our closing date on time. Ducks in row? We'll they will be with these guys! Thanks for caring for your veterans!
Thank you to yohannes additionally
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Dawn was absolutely amazing and very personable she checked in on my family and genuinely cared.
Great home buying experience! Our loan officer Dalton was amazing as well as our home buying concierge Jordan and Loan coordinator Richard. The whole team was amazing. I would highly recommend Veterans United to any one of my colleagues and will continue to use them for my next home purchase!
Don and Eli made it possible for me to get into my home when other loan companies were unable to . Don has been amazing in all communication and is about the only reason I didn’t give up on the home buying process when other loan companies took months and still didn’t accomplish what Don and Eli accomplished in weeks. Thank you
Overall had a great experience with Veterans United. They worked very hard to help me and my family find our hopeful forever home. We were really pleased with all the services provided with this company. Huge shoutout to my realtor and loan officer. They would answer calls after hours when not in the office answering any silly question I might have. Their communication was great, and I couldn't have been more pleased with their professionalism and support through this whole process! Thank you guy!!
The home loan team went above and beyond for us! They were always available to answer our questions, reassuring and helpful every step of the way. The whole team worked seamlessly together, making the process smooth and stress-free. Even with a unique situation, they found the best solution for us. We’re so grateful for their dedication and support!
