Horrible experience! The worst I have ever had. rude, smart ass, and slow!
Response from Veterans United
I’m really sorry to hear about your experience Jimmy, and I can understand why you’re upset. It’s clear we didn’t meet your expectations, and I apologize for the rude and slow service you encountered.
Your feedback is concerning, and it’s not the kind of experience we want anyone to have with us. We’d appreciate the chance to look into what happened and address this internally. If you’re open to it, please reach out to my team directly at 1-800-212-5200 or ClientAdvocate@vu.com.
Thank you for bringing this to our attention, and I hope we can work to make things right.
The home buying process with VU was very easy. I recommend using their services when starting the home buying process. Probably the smoothest and efficient purchase of a home we have had thanks to Craig Bennetch and his Team. Thanks Craig!
Was like telling Veterans United, I want to buy a home and it was done. No Stress, no work on my part, wonderful. They did let me pick the home out, lol.
Very long process and I’m glad it’s done just want to thank the ones involved
Me and my family are truly great full and couldn’t have asked for a better group of people than you guys. Thank you so much
Thank you for being so attentive, responsive, and diligent during this process. As first time home buyers, we were hesitant to start the process but working with VU made everything flow easily.
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Great experience. Everyone I dealt with through the entire process was very helpful and understanding. I would definitely recommend Veterans United, and definetly Alex and his team as well.
Austin was great to work with.
The team was with me coming on 2 years. Never felt pressured and always felt as if I came first.
We cannot thank Veterans United and the team of people they have working for them and associated with them. As first time homebuyers working quickly to complete our first big PCS move together, they were all forthcoming with information and made the process so smooth for us. We most definitely will recommend friends use VU for their homebuying needs and when the need arises for us again, we will definitely call VU!
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Veteran's United made the home buying process as easy as it could be! not only the financing but they were right there along with us every step of the way,
thanks to Rob, Eric, Ashley and Cede!!
Veterans United is an excellent agency that helps veterans to obtain quality homes. I would recommend them to any veteran who is looking for a home. They got us pre approved quickly and made the process so much easier. Thank you so much.
Kennedy and team is awesome and highly recommended!!!!!
