Started out a little shaky, but once things got rolling, the communications got better. They definitely helped out and made the process less painful than I was thinking. Definitely appreciated it.
Realestate agent Susan Crawford top notch, Veterans United needs to keep using her. She is on top of every aspect of the Realestate game. Bottom line John Sullivan and his team to include to include Susan are outstanding
Nothing to add.
Don’t hesitate to use this company
If you want a good ribeye then go to a buffet; if you want a great ribeye, go to a stake house. If you want a good lender then go to your local bank, but if you want a GREAT lender, go to Veterans United!
I was fortunate enough to have the team that was assigned to me and a great realtor as well. Joe and his team were awesome throughout this entire process, 0 bad things to say about them. They were all very helpful. The online portion was very smooth and easy to use. Keep doing what your doing!
More hands-on personal approach, better means of contact and more up front with answering questions. Don't leave people guessing or wondering what is happening or nagging to attain answers to important information.
Response from Veterans United
Hi Wilburn, we appreciate the chance to hear from you and we understand that the communication may not have exceeded expectations. We want everyone to feel that we go above and beyond to deliver outstanding service. A member of our Client Advocate is available to speak with you and learn more about what may have caused you to feel this way. By providing direct contact information for all of our Loan Specialist we go to great lengths to ensure you'll have an easy time reaching out for assistance. We invite you providing more detail and help us look to improve.
Everyone has made this life changing event a fantastic time.
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Great experience very smooth
I would encourage all active and retired and Disabled Veterans to us there benefits and buy them a home through veterans United Home Loans. Their staff is professional and courteous.
VU made our purchase easy peasy. We were guided very well, and are thankful for the care, time and effort VU put in to our home buying experience!
Wonderful experience with Veterans United and was easy. Being a first time home buyer and everyone being patient with us and explaining everything was great! 10/10 would recommend!
Amy Carder, Thomas Hall, and Randee Barr, you all were super amazing and made every minute of this experience a great one! My wife and I are so grateful that you guys were there for us. You guys did phenomenal and I will tell everyone I can to use you guys! Thank you so much for everything!
Fun fun fun