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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,708

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

I seldom write reviews - but Veterans United deserves the hype. I had a terrible home-buying experience when I bought my first house (with another lender). Everything that could've gone wrong did, and it was an overwhelming (and traumatizing) experience. After being relocated for work, my husband and I looked at buying a house, and I expressed to him how much I loathed the process. I did some Googling, and Veterans United looked like an approachable company. Hanna worked with me, listened to my concerns, showed empathy, and constantly reassured me that everything would work out. She, Madison, and the rest of the team communicated with me on a near-daily basis, kept a checklist on the portal for me to follow, and assisted me with any issues within 24 hours (often in less than 2 hours).My case was particularly complicated because I had previously filed bankruptcy, had discrepancies on my credit report, and all sorts of fun stuff. Everyone, especially Hanna, was extremely patient with my case and worked diligently to get the best outcome. I never saw myself owning a house again; closing was an incredible feeling.It sounds corny, but Veterans United feels like family, and I will forever be grateful for their help. I cannot praise Hanna enough; she's the real MVP.

headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

Matthew Perona, Nichole Whatley, and Benjamin Tubbs were fantastic! They did a great job. I was very leery after my last home buying experience, needless to say… it was smooth sailing. I cannot thank each and everyone of them enough!

headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend

I am officially a homeowner, thanks to the hard work and devotion of my team. Ron, Heather, MacKenzie and Alice were amazing. I could not have asked for a better group of people to go on this journey. Everyone displayed a high level of expertise in their position on the team. They would refer you to the proper person if a question was not in their field. I know they put in countless time and effort to make it happen for me. I am overjoyed. I would highly recommend them to my family, friends and anyone interested in purchasing a home.

headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

5 out of 5 Stars
Would Recommend

Amazing team at Veterans United! They made the loan process simple and easy. Any problems were squared away quickly and we stayed right on track. They were always around to answer any questions we had and got back to me right away. Cant say enough great things!!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
Would Recommend
headshot image of Jessie Bailey

Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
Would Recommend

The whole team was amazing during my home buying experience. Everything was streamlined and everyone was very helpful even on weekends.
Thank you everyone again.

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars
Would Recommend

Everyone did a great job. The process was easy, smooth, and everyone bent over backwards to help us along the way.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

4.5 out of 5 Stars
Would Recommend
headshot image of Jamie Bardeen

Loan Officer: Jamie Bardeen

NMLS# 1323716

4.5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

By far, the most seamless home buying experience available!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

My home owners insurance has yet to be paid. Is this normal?

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

The whole process was actually way easier than I'd ever expected. Everyone was easy to work with

headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

5 out of 5 Stars
Would Recommend

My whole team has exceeded my expectations on the entire home buying process. This being my first home purchase/loan they kept me well informed and answered all of my questions. I could not have asked for any better. Thank you all so much!!

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

It was about time!! Thank you very very much!! Happy holidays, happy new year!! And keep putting smile on veteran face!!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

2.5 out of 5 Stars
headshot image of Tony Davis

Loan Officer: Tony Davis

NMLS# 2080364

5 out of 5 Stars
Would Recommend

The thing that I admired the most about Veterans United was these ease of getting and completing paperwork.The majority of what needed to be documented was done before closing. Our part of the paperwork for closing took ten minutes as the buyer. The seller, on the hand, took twenty to thirty minutes to do their closing paperwork.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loved my team through and through. Will use VU for any future purchase or Re-fi

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars
Would Recommend
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars
Would Recommend

The team at Veterans United was amazing to work with. They made the entire process simple and smooth, and got us into a house way ahead of our timeline!

headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend
headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

The veterans United team were superb. I say this because from start to finish no Stone was left unturned; the line of communication was always open each day. The Veterans United Team gas given new meaning to customer service and we will never forget how dynamic they were through every step.Sincerely!Franklin and Janet Thornton

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend
headshot image of Holly Ragan

Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
Would Recommend

Just once again want to give a fantastic shoutout to our 3 main peeps! Molly, Josh and Drew! We are so thankful to be in our new home and have the honor of having you as our team! Keep up the great work!

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

More Reviews

See all 426,708 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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