Super quick easy process.
Every question I Had was answered within a couple hrs even when the Veterans United staff was off of work.
Great Job VU!
I can’t say enough great things about Veterans United! Very welcoming, professional, and thoughtful. And they’re really geared towards working with the customer. They dispelled my fears and made this process smooth. I am grateful for Veterans United!
The real estate agent assigned to us was absolutely wonderful to work with. We were nervous having one picked for us, however they couldn’t have chose a better one. She has a superb reputation in our area as one of the best. She was patient with us and was always very helpful. Our loan coordinator was very thorough and clear on what was needed. We certainly appreciated all of the hard work for us to have the most smoothest home buying experience ever.
Working with Vets United was good. Y'all were able to close very quickly which I believe helped me have the offer accepted. However, the mortgage rate was higher than anticipated which will overall cost me a lot more money in the long term.
Response from Veterans United
Thank you for this feedback Samuel.
Our goal at Veterans United is to help create the best situation for yourself and your family. We realize that interest rates can vary from lender to lender and is one of the most important factors in your home buying decision. Our hope is that your home serves you well and if there is an opportunity to refinance at a lower rate in the future, we certainly hope you take us up on that; our commitment to providing outstanding service will have a positive impact in the future.
My Veterans United Team was there for me every step of the way. They were professional, knowledgeable, kind, very helpful, and never left me in the dark on anything. 11/10 would definitely recommend!
Veterans United made our 3rd round with them as great as the first! This home loan was a challenge, with only 10 days to close but Craig Brumfield and his team pulled it off when other lenders couldn’t! Thank you so much for all your hard work and making our home buying process as easy as possible, even with a crazy deadline.
I’m an old school hard nosed hard charging Senior NCO from the spit shine you boots and put sharp creases in your BDUs era. Soldiers loathe getting in my line for PT/ACFT tests because I’m such a hard grader. With all that said I would give VU the maximum grade possible on any scale for the service/blessing they provided to me. I shopped around, called USAA and others and VU distinguished themselves from the other options and I’m elated I chose them.I would go war with my loan officer Bobbie Hadfford and her team that helped me. If you’re skimming thru these reviews see and know this, they have the process so down pat, they make sure you don’t get jerked and they have everything so streamlined and digital. I can’t recommend them enough or thank them enough for how they are helping and taking care of us Veterans! Hooah!-
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The team at VU provided the best imaginable support for me during what was easily one is the biggest decisions in my life and one that is inherently complex to those who are not in the profession. Their professionalism, knowledge, and customer support was second to none. It is clear that they care about you as an individual, not just a customer. 10/10 experience. I would not hesitate to recommend them to others and will definitely seek their services in the future.
I was very impressed with Jay Christman, Einas Alghunaim and Madi Lackey. They all kept me informed from start to finish on my house buying experience and made sure I got the right documents that they needed for my loan. I give a double thumbs 👍 👍 to everyone who I worked with. Outstanding job 👏.
As a first time homebuyer I’d recommend Veterans United to any service members.
