Had to sign my closing papers and didn’t close on the day it was supposed to happen. Unsure where the problem lied but I was disappointed.
The entire team made the remarkably complicated process of buying a home very simple. Experts in their individual fields, they communicated with each other and were able to answer my questions. We went from looking to closing in just under 3 months
Overall, I am quite satisfied with everyone at Veterans United. However, so many people doing so many different things was frustrating at times. Perhaps an update to the system is in order to bring everyone and the borrower into real time on informational data. I still recommend V.U., but be prepared for lag-time in the process.
Erin and Lance were beyond helpful and we appreciate all ofthehardwork and time they dedicated to helping us through the process of purchasing our first home. They helped us navigate through everything quickly and helped us maximize our lender and seller credits. Anthony helped us get everything ready for our move and discussed options we could utilize in our new home.
The whole process was outstanding every one was extremely helpful and professional
My family and I can not thank Heather and Jerry enough for guiding us through this unfamiliar process. Truly, there are exceptional professionals in great at their jobs. I’ve already recommended several people to them. Thank you!!!
Thank You Sara, Justine and Reed 🙏🏽
Loved all the help, and constant communication I got the whole way through.
Overall working with VU was an absolute pleasure. Tim, Jeffery and my agent Andy were an absolutely dynamite team!
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Absolutely loved the whole team that I worked with they went above and beyond to help me. The only thing I'm a little bit disappointed about was the fact that veterans united had to match certain percentage rates instead of giving me the best off the bat line since others, But as soon as I presented them with the percentage rate of another company they matched it or did better.... So I guess I can't really complain.
If you're able to choose, I highly recommend Tyler Amber and Sarah.. they truly are the best!!! Thanks again
Veterans United is by far one of the best companies that I have ever dealt with in my life! Any Veteran that is buying a home through an agency that provides VA home
loan options to Veterans, should use Veterans United! They far exceeded any of my expectations in my first home buying experience! Thank you so much Veterans United for being a top notch company for top notch customers!
V.U. Made my first home buying experience great, even with small set backs (not at fault to them) we found the right house. Each process was explained to me as we went through it. 10/10 would recommend V.U.
The one person left off the questionnaire was the person who steered me down the right path and was there for me and with me every step of the way, our loan coordinator. Working with Tiffani was a stroke of luck for us, very punctual…always willing to take a call, and answer the million questions I had. It was really a blessing working with Drew and company to purchase a home we can raise our family in. Thank you, and thank you Veterans United for hiring only the best people to take care of us Veterans.
The Veterans United personnel when above and beyond for me. They kept me motivated and made me feel my loan was a priority! Even the operators transferring my calls were positive and professional. I can't say enough for Bill Bales and his team. If everyone else is as good, you'll be in great hands!!!
THANK YOU FOR ALL YOU'VE DONE!!!
It was a good experience for us as veterans because the process followed a format with milestones and To Do lists to keep things in track. We applied for our loan and closed within 30 days! Having paperwork in order saved us a lot of time and made our response time to for requested items quick. We will definitely call in Veterans United for any future home buys!
Great experience using Veterans United to process our VA loan.
