Nolan and Nate were both great! Very smooth process and was helpful with a few documents that was difficult to get. Definitely recommend and I would work with them both again.
They made it easy and answered every single question I had no matter how many I had
Veteran's United (VU) was highly recommended when I told my fellow Veteran friends is was looking for a good lender who knew the in/out regarding VA benefits for home buying. VU didn't let me down and their staff was very knowledgeable.
Unfortunately this was the worst experience we've had with the underwriting process. There were multiple instances where things were asked of us that either were unrelated to the purchase of this home or things that our realtor/inspector had never heard of. For example, we needed to provide documentation on a home we no longer own, different documents for our inspection etc. It just felt like there was always a hang up or additional/unnecessary steps. overall, our loan officer Alea was great but it was not a good experience working with this company.
Response from Veterans United
Thank you for your feedback Melanie. Our apologies if the reason for each item requested wasn't thoroughly explained to you. We definitely only ask for items needed to clear underwriting conditions, but occasionally we overlook the importance of explaining the "why" behind an item. If you do have any unanswered questions regarding your recent financing, a member of our Client Advocate Management Team will be happy to assist you with those.
At 53 the dream of owning a home in my mind was just that a dream that would probably never happen however Brad and his team made this dream a reality. He had more faith in the process then I did and supported this journey to owning a house when I had doubts. I couldn’t have imagined that this would happen without him. Now I have my own part of the American dream.
Everything was exceptional
I am so glad I went with Veterans United (VU) instead of xxxx. VU made the whole process simple, friendly, and timely.
The team was great and I’m so lucky to have worked with them. They explained everything and got my family and I to the finish line with ease.
Special shout out to Tim and Suzaan for their professionalism and knowledge. They were there with the whole step of the way. Thank you for always answered my call and Text.The last but not the least my special Concierge Nathalee. Thanks for everything.
I would 100% recommend you guys.
Veteran's United (and specifically Joel, Chris, and Shelby) made the home buying process virtually stress-free. They reached out frequently, kept me informed, and even helped me find home owner's insurance and home security. Highly, highly recommend!
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If I had to do it again, I’ll be right back with veterans United and Kevin
This group made this a very smooth process; thanks.
If I were to do this process again I would really appreciate the realtor being a tad bit dedicated.
