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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,205

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 436,205 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I have now bought and refinanced my home with Veterans United. They are very helpful, explaining everything - and in a way that I could understand without being condescending.

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

From the start of my loan process to the very end of the property closing, Mr. Corey and Ms. Becky was amazing to work with. As long as you give them what they ask for promptly the loan will go through fairly fast. As with any other loan entity, you will have to have your stuff together to help them to help you , if that makes sense to you 😉
With God's grace and the way my loan team worked for me I now have a home.
Thanks guys

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

4 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Streamlined paperwork simple easy and secure

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

4 out of 5 Stars
Would Recommend
Photo submission from Antonio D.

It was a tough journey and there were times that I thought that I wasn't going find a suitable home in this market. God blessed me with a team that didn't give up on me and coached me the entire way.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend
headshot image of Suzie Naeger

Loan Officer: Suzie Naeger

NMLS# 1997209

5 out of 5 Stars
Would Recommend
headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

3 out of 5 Stars
Would Recommend

Overall, I think there was a disconnect between my loan team and our realtor/us. We would disclose stuff months in advance and then the day before close they were scrambling to get something that was already disclosed. It was stressful at times. But overall I would still recommend Veterans United to any Vet looking to get a home.

Response from Veterans United

Hi Jacob,

Thanks so much for your honest feedback—and for still recommending us despite the stress you went through. I’m really sorry that information you disclosed early on wasn’t handled properly. When things pop up last-minute that should’ve been taken care of weeks before, it creates unnecessary pressure for everyone—especially you. That’s not the experience we want anyone to have.

I know how important it is for the loan team and your realtor to be in sync, and I hate that it felt disjointed during such a critical part of the process. Your feedback helps us understand where we need to do better, and I appreciate you taking the time to share it.

If you’d be open to chatting more about your experience, the client advocate team would love the chance to learn from it and pass your insights along to the right folks here. You can reach them at 1-800-212-5200 or email ClientAdvocate@vu.com. We’re available Monday through Friday, 9 a.m. to 5 p.m. CST.

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
Photo submission from Reuben R.

I will only use Veterans United from now on. My Wife and I were excited about working with Zach Roberts, We were referred to him by my Brother, (Eugene Russell ) Zach made this purchase nearly stress-free. It was truly a pleasure working with Zach and the entire Veterans United Team. My lender from this point on.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

We wanted a faster close and the cooperation at VU was tremendous. A good team!

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend
headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Aaron and his team was excellent especially Dion. My fianc

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

They were fast, responsive, honest and expedient. They were with me every step of the process, up to and including connecting my utilities and changing my address.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

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5 out of 5 Stars
Would Recommend

Second Time Just as Excellent!This is our second time using Veterans United, and once again, the experience was absolutely outstanding. The team made the VA loan process incredibly smooth, stress-free, and efficient. From start to finish, everything was clearly communicated and well-organized.A special thank you to Jason and Krista—your professionalism, guidance, and personal touch truly made a difference. It's rare to find a team so dedicated to making things easy for veterans and their families.We wouldn’t go anywhere else. Highly recommend Veterans United to any veteran looking for a VA home loan—these folks are the real deal! 🇺🇸

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Cory and his team were fantastic with everything always early with getting everything I needed fastest closing I’ve seen

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend
Photo submission from Justin B.

You aren't just getting a loan when you choose Veterans United, you are getting an entire team that is absolutely amazing. There isn't a better company to choose when buying a home if it's your first or your tenth house. These guys are absolutely incredible! Thanks to the great team we worked with at Veterans United, we were able to finally purchase our dream home! We did the easy part of finding it, but our VU team is the one to make it all happen. We are so appreciative of everything they did for us and wouldn’t have chosen anyone better. Thanks so much for making our dreams come true!

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

4 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

3.5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend

Very easy and upfront process. Answers all questions very timely.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

More Reviews

See all 436,205 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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