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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,432

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 426,432 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I would recommend Tommy to and family and and or friend. I feel as though we built a genuine friendship during the process of attaining g the loan to buy my new house. My highest accolades for Tommy and eternal appreciation for making an incredibly stressful time bearable. Thank you Tommy!!

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

Super helpful team, made purchasing or first home easy and convenient!

headshot image of Kimberly Hauptmann

Loan Officer: Kimberly Hauptmann

NMLS# 1881966

5 out of 5 Stars
Would Recommend
headshot image of Lisa Wharton

Loan Officer: Lisa Wharton

NMLS# 2486446

5 out of 5 Stars
Would Recommend
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

We have always heard mixed reviews about VU, but I’m not sure why, as we would 10/10 recommend working with Veterans United. In fact, we have even recommended them to my in-laws, and they are on their way to buying themselves a new home!

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend
headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
Would Recommend

This is the best team ever. Thank you so much. I appreciate you all. You changed my life.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

The whole process was hassle free and squared away. They have people helping you every step of the way. I would recommend Veterans United to anyone looking to purchase a new home.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

3.5 out of 5 Stars
Would Recommend

Engaging with Veterans United for the first time provided us with valuable insights. We emphasize the significance of clear communication and full disclosure of information throughout the loan process. While the team facilitated an earlier-than-expected closing, there is room for improvement in urgency and time management aspects. It's advisable to pose comprehensive questions and thoroughly evaluate decisions, considering that loans are often sold after the initial payment. We recommend establishing a thorough understanding of your team before commencing the loan process. Overall, our experience involved a learning curve, familiarizing us with the intricacies of working with Veterans United.

headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
Would Recommend
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

This whole team was awesome! Highly recommend! I am super happy 😊

headshot image of Whitlee Goostree

Loan Officer: Whitlee Goostree

NMLS# 1188778

4 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

4 out of 5 Stars
Would Recommend
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Will recommend.

headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

My entire team was exceptional. My loan coordinator, Mariah, was quick to return calls and provide answers as I had questions throughout the underwriting process.I would highly recommend Veteran's United for a home loan to any veteran when they are looking to purchase a new home.

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

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5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

We had an amazing experience and they are just like family to us now couldn't have asked for a better team to help us with our new home thank you so much!

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

We really appreciated veterans United for taking care of us. All of the personnel working, were great and respectful, and felt like they actually cared throughout the whole experience.

headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend
headshot image of Devin Perkins

Loan Officer: Devin Perkins

NMLS# 1737394

5 out of 5 Stars
Would Recommend

My loan team exceeded my expectations and I'll forever be grateful for getting me closed on time! I will always choose Veteran’s United over any other lender in the world! Thank you all so very much for dealing with my anxieties and for always addressing my questions and concerns on the spot. Thank you, thank you, thank you!!

headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

Best and simplest home buying experience I’ve ever had. Great job all around! Thank you so much!

headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
Would Recommend

Everyone that I worked with was great and very comforting to me and my wife with the home buying process. Our experience was a 10/10
Thank you so much

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

3 out of 5 Stars

Amazing how my loan was sold in the first week after I closed, how the insurance policy on my home changed both in the deductible, and cost. If I had to go through this again, I would have been better off going through my local bank or any of the national lenders such as quicken home loans. Right now I am focused on just paying this loan off and getting away from all the craziness of dealing with this company and all of their changes and surprises.

Response from Veterans United

Edwin, thank you for your honest feedback. Selling loans is a standard business mortgage practice, and we hope that the communication on this is properly stated. A member of the Client Advocate is available to assist you in any way. We appreciate your service to our country.

More Reviews

See all 426,432 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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