Working with Meagan and her entire was a pleasure. They made the process easier and understandable. They answered all our questions in a timely and professional manner. Made us feel like we mattered and that our concerns were top priority. The best decision we made was to use VU for our home loan. Thank you so much Megan and team
From the first moment I met Amanda to discuss my preapproval I felt she completely honest and was on my "side". Everyone at Veterans I had contact with were courteous and
efficient at their job. I felt a real team presence at Veterans. It was a as smooth as a transaction as there could have been. I truly appreciate the effort and efficiency of the whole team. Great job!!
Steve and his group were very easy to work with.
Easiest and quickest closing I've ever had.
The easiest most painless experience of buying a home. Everyone was so great in this process. Highly recommend!
Everyone was extremely helpful and professional. They answered all questions I had in a timely manner and helped me find an amazing first house!
This is the 2nd time we bought a house and went through Veterans United. We had a few hiccups but overall experience was great! We have recommended Veterans United to many of our friends and family members many times even since the last time we used them! Veterans tend to miss out on a lot of opportunities and assistance...so we spread the word! Thank you VU team!
Asli Wissmann exemplifies everything Veterans United stands for. She was prompt, polite, and treated me like family. I love Veterans United because of her generosity and support through my home buying journey! She is phenomenal, as a loan officer she is one in a million!
There is NO WAY I'd recommend anyone else. Veterans United has given me back peaceful sleep, peace of mind and all that is positive. #1 in my book
Rob, Taylor, Amy and Heather were all the best to work with. From Taylor and the credit team helping us on that front to Rob and Amy helping on the loan front and Heather helping with any insurance needs and questions. They were all there every step of the way to help with all concerns questions, guidance and just there to help through the home loan process. Great people and great learning experience all around. Thank you for all you all did to get us to owning our home.
The whole team made my experience super smooth and pretty fast paced. If there were any hold ups it was on my end!
The process was so smooth and Sheldon was great.
Truly disliked the back and forth and lack of clarity in what was needed
That left a bad taste in our mouths and will be what I remember about veterans united
Response from Veterans United
Hi Bryan,
I’m sorry the process felt unclear and left you with a negative impression of us. The back-and-forth you described sounds frustrating, and I understand how that could overshadow the rest of your experience. If you’d like to talk more about what happened, our Client Advocate team is here for you at ClientAdvocate@vu.com or 1-800-212-5200.
JB and his team of professionals were more than I had bargained for! They constantly communicated where I was in the process and made it easier than I could have ever imagined! They are all top notch without a doubt!
After 19 years of globe-hopping, VU facilitated a soft landing into our dream home. Aaron Swanner and his team treated us with respect and dignity during one of the most stressful times in our life. They are quintessential professionals- experts at what they do mixed in with genuine compassion for humanity. Aaron referred us to an awesome agent and wrapped up our loan with a bow. He’s truly a ROCKSTAR and we will refer friends every opportunity we get!
