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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

389,939

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Alex and his team are the best at what the do, inwhich set the highest goals of your team Great job !!!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Hit a few speed bumps of our own creation but Kris and his team were patient, helpful, and understanding. I appreciate the assistance and look forward to refinancing in the future

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

This was a almost painless process. Everyone on the team was so helpful and informative, also everyone had great spirits and attitudes.

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Excellent experience. From start to finish the entire process is easy and very organized. We especially liked how the app function allowed for all prerequisite information to be easily uploaded ahead of time. 💯 recommended and much faster and timely service than my last experience w/ Veterans United competitor. Best of all it only took 19 days to close!

headshot image of Alissa Thomas

Loan Officer: Alissa Thomas

NMLS# 2030055

4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

5 out of 5 Stars
Would Recommend

Highly recommend Veterans United! As a first time home buyer I had many questions and concerns. Everything was addressed and answered in a timely manner. Each step of the process was seamless and felt handled with care. I will always come to them for future purchases!

headshot image of DeAnna Anglin

Loan Officer: DeAnna Anglin

NMLS# 2029641

4.5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

They're great to work with made this whole process as smooth as possible for my family and I even when we hit a bump in the road they came up with a solution very quickly! I had an awesome team

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
headshot image of Tim Alvis

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

VU made my home buying experience as seamless as possible even without using a realtor. A+ experience!!

headshot image of DeAnna Anglin

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend
headshot image of Jason Richards

Loan Officer: Jason Richards

NMLS# 2015623

5 out of 5 Stars
Would Recommend

I had a short timeline and not a big budget, and very little credit history with being 20, but just enough to work with. My team kept me updated every step of the way and were very professional. They were also extremely easy to work with and made it possible for me to find and buy my first home without having to stress about anything. I appreciated all their hard work and the user friendly sit of VU to get all of my To-Dos done as well. Couldn't have asked for a better experience in helping me take another step in growing up.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

I could not have dreamed of a better experience buying a home! Billy and Cassandra made the process dignified, simplistic and easy. They hold your hand the whole way and help you understand all the ins and outs of buying a home, closing and then post-closing. I was even able to close (5) days early! We are VU customers for life!

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

You guys are all amazing! And I wish nothing but the best for everyone that helped us during this process! Thank you again! We will talk again in the future some day!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

This is the secinfmd time I have used Veterans United and I would never work with anyone else. I even recommended them to my father when he was house shopping. Adam and Kat were amazing to work with and supported and guided my wife and I through every step of the process. Their patience and help made this normally stressful time a breeze. Plus they even connected me with an AWESOME real estate agent! Thanks VU, and if I decide to use my benefits again I won't hesitate to call on you again!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Kyle Boger

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

Veterans United truly unites veterans and fulfill dreams!

headshot image of Wesley Earl

Loan Officer: Wesley Earl

NMLS# 1631182

4.5 out of 5 Stars
Would Recommend

Again I cannot express how appreciative I am. I am still in disbelief. It still has not sank in yet. Thank you again and again and again.

headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

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5 out of 5 Stars
Would Recommend

I was recommended by another Marine to use Veterans United and I see why. From the start, the process was transparent and I was comfortable throughout the entirety of this process. This was my first time purchasing and Billy, and his team, made sure I was taken care of and educated from start to closing.From this point forward I will not use any other lender other then Veterans United. Thank you!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

I’m so thankful for veterans united, they make my dreams come true, finally I moved my mother to the house she was dreaming of.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend

I went into this expecting a long and difficult process.
I had no idea it could happen so smoothly and quickly.
What a team!
Thank you so much!!

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars
Would Recommend

Thank you Matt LaTorre, Erin McAlpin, and the rest of your team. What would usually be a slow and painful process when refinancing, you made an efficient, stress-free experience. Thank you all again for your assistance in refinancing a house!The Boevers (Clay and Lisa)

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Alex, Mandy, and Laura were so helpful throughout this home buying process. I feel lucky to have been in their hands this whole time. A really great team. I felt that they were on top of things, and I never felt lost or left in the dark. Thank you, Team!

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Dezmond Perkins

Loan Officer: Dezmond Perkins

NMLS# 1884789

More Reviews

See all 389,939 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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