Candace Hasan and VU worked so hard for me! Home buying can be stressful enough in of itself, I had the passing of my brother on top of everything. My stress and mental health were not at all at top form. They gave me something very positive at a very sad time. I can't begin to say thank you enough!
Thanks everyone for all your hard work in making my and my son’s dream of owning our home come true.
I originally clicked on the "Veterans: See how much you can afford" link on Realtor.com out of curiosity while I fully intended to use USAA as my mortgage lender. My mind quickly changed when VU reached out to me immediately to introduce themselves and get the ball rolling with a vetted veteran-friendly realtor, dedicated loan officer and dedicated home buying concierge. They were so quick, responsive, professional and dedicated, providing personal contact info to be reached on nights and weekends and answered all my questions no matter when I asked them. They went above and beyond by sending a very thoughtful and personalized gift to celebrate closing on our beautiful home less than 2 months after I first clicked that link one fateful night.
I I am a returning customer of Veterans United Home Loans. I bought my first home in 2014 and Steve Kincheloe and his team were my providers at that time as well. I can’t say enough about how they went above and beyond to help while navigating through the process. So, when it came time to purchase a new home I reach out to Steve once more. Like the last time I contacted Veterans United Home Loans the process was smooth and well organized. What made the entire course better was Steve and his professional team. As always, they exhibited an excellent character while making the process personable with the family. Excellent Integrity, honesty, and most of all loyalty. Thank you!!
We had such the most wonderful experience as first time home buyers. I was a little skeptical and felt overwhelmed at the thought of everything that needed to be done to get our new home keys in our hands. Veterans United and the complete staff that helped us were so professional, so nice, so personal. We received phone calls, texts, and emails from each of our members to make sure all of our concerns, questions and needs were being met each step of our home buying process. I'm still in awe and so happy that Veterans United got us in our forever home.
Awesome service Awesome tram
Every branch of service is different in how they handle paperwork. For the Marine Corps, retirement orders are not issued until the retirement date. Your companys policy to provide retirement orders should be adjusted to reflect this or you could limit your customer base. I ended up providing at least four different documents proving I was retiring in lieu of orders. This could have been a deal-breaker for someone less patient, but was the only small issue I ran into during the entire process. You guys were great to work with.
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The only thing I have to say right now is, I just can't wait till I move into my new house that I can call home.
Veterans United, you guys are rock stars!
My team was amazing and they made this good experience for me
Our Veterans United team was phenomenal. Everyone on the team was kind, helpful, and really made us feel like they cared about us. Amazing work. They made the home buying process so smooth and straight forward.
