Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,418 reviews
735 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,418 unfiltered reviews

Starting on Page 181 of 15,414. Return to Page 1

5 out of 5 Stars

Ok service very thorough

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars

My Team with Veteran united was awesome kept me informed with everything that was happening just really enjoyed working with them Thank you guys

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Photo submission from Zane H.

Cameron was very professional. Fast at responding. And very attentive to what I needed done with closing on my house. Would recommend to anybody

headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars

Great job starting with pre-approval to closing, great team work.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Photo submission from Thomas S.

With the help of Veterans United, I purchased my retirement home in New Smyrna Beach, Florida. Time for the Beach Life. A big thank you to everyone involved with my purchase.

headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars

Everything was good, a couple hiccups here and there but we did it. Kenny was such a great help and was always updating me even we didn't have to.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

Everyone was easily reachable and incredibly knowledgeable.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

Ready to see for yourself?

Experience first-hand why 368,444 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

4.5 out of 5 Stars

The process from pre-approval to preceding was great, until the reduction in VA appraisal value changed the game and the seller and HOA management started to play non disclosure of closing cost at the last minute. This affected my closing cost. I was not happy about that.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

We are so impressed with VU our Team Jake, Amy & Emily we able to get us to be a first time Homeowners, they worked with us on every level, every turn, now we are living in the most beautiful home, They improved our living status bigtime!!!
THANK YOU SO MUCH VETERANS UNITED 💓👩‍🦽

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars
Photo submission from Michelle M.

Initially, when I started this process, I was scared to death. I had never owned or purchased a home before and the responsibilities that come with homeownership had me wondering if I could do it. After speaking with Veterans United, they help ease my worries. Anytime I had a question, I could call Chris and it didn't matter what time it was. My experience was great.

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars

Veterans United has been great to my wife and I. Would 10 out of 10 recommend!

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

4 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars

We had an outstanding experience working with Kennedy Kugle on our VA home loan. He was very extremely knowledgeable about VA guidelines and helped us understand the entire process clearly. Communication was prompt and professional, and he was always available to answer questions and guide us through each step.His support and guidance made a potentially stressful process smooth and manageable. We truly appreciated his patience and expertise, and we would highly recommend Kennedy to anyone using a VA loan, and we will def go back to VA loan united.

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars

Great, they made it easy and less stressful and I appreciate each of them for their assistance.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

Ready to see for yourself?

Experience first-hand why 368,444 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Robert Weide

Loan Officer : Robert Weide

NMLS# 1291976

5 out of 5 Stars

Wonderful Team of Zac and Desi ! The mortgage experience from the beginning to final closing exceeded my expectations !

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

5 out of 5 Stars
headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars

Alexei was very helpful with the entire process.

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

4 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Photo submission from Donald B.

They went out of their way to make a stressful situation stress-free. This is great for someone who deals with anxiety issues like me. It only took 30 days to close on my future home. I would recommend Anne Kuster if you're looking for a great loan specialist.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

We had a great team, they kept us updated and answered all questions promptly.

headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

The team walked me through the process without making me feel like I was stupid and I appreciate that. All the questions answered quickly and no matter what day or time.

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

The ladies on my refinance team exhibited an insane amount of patience as I navigated this process with minimal signal and accessibility.I am so grateful for them and the ease of this experience.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.