It was a tough journey and there were times that I thought that I wasn't going find a suitable home in this market. God blessed me with a team that didn't give up on me and coached me the entire way.
I need to say thank you so much. I am sitting on my stairs at my new home. I love it so much. You made so smooth all the paperwork and all the kindness. 1 to 10 is great but you deserve a 20.
Very straight forward process and a very responsive and knowledgeable team.
The people at Veterans United went above and beyond there duties they were very helpful and always just a text or a phone call away ! They were very knowledgeable and answered all my questions.
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Very competent and helpful team. Walked me through the whole process.
The process was easy and everything was explained in detail.
I will only use Veterans United from now on. My Wife and I were excited about working with Zach Roberts, We were referred to him by my Brother, (Eugene Russell ) Zach made this purchase nearly stress-free. It was truly a pleasure working with Zach and the entire Veterans United Team. My lender from this point on.
The team really helped me and helped with any issues that were raised. Solving the issues and helping my anxiety.
Everything was so smooth, quick .
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The customer service was great, making the process efficient and enjoyable.
Underwriters should request documents ahead of time and not at the last minute
You aren't just getting a loan when you choose Veterans United, you are getting an entire team that is absolutely amazing. There isn't a better company to choose when buying a home if it's your first or your tenth house. These guys are absolutely incredible! Thanks to the great team we worked with at Veterans United, we were able to finally purchase our dream home! We did the easy part of finding it, but our VU team is the one to make it all happen. We are so appreciative of everything they did for us and wouldn’t have chosen anyone better. Thanks so much for making our dreams come true!
I cannot say enough good things about Veterans United. Amanda Dusenberry and her team (Dylan, Scott, and the rest of the crew) were absolutely outstanding through the entire process. Their communication was top-tier—quick responses, clear explanations, and constant support. They were not only professional but genuinely kind and personable, which made a huge difference in what can normally be a stressful experience.The online portal deserves special recognition too—hands down the easiest, most convenient way to stay on top of everything. It kept the process organized, transparent, and stress-free from start to finish.This was the smoothest and best home buying experience I’ve ever had, and it’s entirely because of the level of care and customer service this team provides. If you're on the fence, don’t be—Veterans United is the real deal.
