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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,053

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

The team was amazing! Everyone was responsive and I really felt taken care of.

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend

The best in the business! I will always come back and I recommend you reach out to her! You will find NO ONE better than her and her team!

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
Would Recommend

Mary Davis exemplified outstanding customer service. You could literally hear her smiles and enthusiasm through the telephone. She was always helpful, sharing insight no matter the time of day or night. There are a few things/events that occur in life that always seem to coincide with stress, having a baby and of course buying a home, however in this experience, stress was an emotion that I did not feel for once and for that I’m truly grateful. I would highly recommend Mary to family, friends.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
Would Recommend
headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
Would Recommend

Made my experience a good one by explaining everything I needed to know, communicating on regular basis and the app was a great tool to use for what was needed. I’m very happy with the service. Thank you.
Cynthia

headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
Would Recommend
Photo submission from Shanna W.

My experience working with Veterans United was a super easy process. I was nervous at first, because I was thinking that I’m a young 30 year old, that wouldn’t even know where to go or what to do when it comes to purchasing a home. Veterans United made it very easy, they guide me step by step throughout the entire process. If I didn’t know something or wasn’t clear with anything I bumped into, I would ask and they had the resources and tools to help. All you have to do is make a call and they are there to help! Thanks a lot team you are all awesome!

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

5 out of 5 Stars
Would Recommend
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

Amazing service very helpful, patient, encouraging and goes the extra mile. Was my first home purchase and he made it an outstanding experience.

headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

5 out of 5 Stars
Would Recommend

Fantastic work. Timely and answered all of my random questions at anytime.

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
Would Recommend
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend

Billy Chard is our MVP!!!! Tirelessly worked, even while on vacation, to make sure we were absolutely taken care of. He made sure the entire process from pre-approval to closing was extremely pleasant. We are forever grateful!!!Overall, we are extremely pleased and grateful for the entire Veterans United team! Thank you so much for your support!

headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

4 out of 5 Stars
Would Recommend
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars
Would Recommend

They were great and would recommend them to anyone

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4.5 out of 5 Stars
Would Recommend
Photo submission from Vincent D.

Highly recommend it to Veterans or active duty personnel! Great service who really looks out for you. Not just loan services, but also insurance quotes, and realtor recommendations with incentives. Hard to find organizations that really are working for the customer and in this particular case, the service member. Thank you to Cindy Tolster and Veterans United for your help, support, and professionalism throughout this major life event.

headshot image of Cindy Tolster

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Fantastic! This is the second house I’ve bought with Veterans United and they were great to work with. I would highly recommend.

headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

5 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

This has been the best team ive ever worked with. Could not ask for a more efficient, helpful team!

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

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5 out of 5 Stars
Would Recommend
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

4.5 out of 5 Stars
Would Recommend
Photo submission from Tamara J.

I felt that she cared about my needs as a first time home buyer. She answered all of my questions and made sure I understood the process.

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Billy jones, you are the best there is in the Mortgage Industry, you are knowledgable and efficient , thank you for job well done.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

I can’t thank my team enough for all of their guidance and support throughout my entire home buying process. Horace and Shelbi were simply amazing people to work with. Thank you so much Veterans United.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

Hunter and Bryan were great. Made everything easy and quick. Thank you!

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Very professional! The Veterans United team expedited our home purchase in 21 days with zero issues they were very on top of every aspect of the purchase! Great team!

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

More Reviews

See all 472,053 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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