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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,758 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,758 unfiltered reviews

Starting on Page 1835 of 14,826. Return to Page 1

5 out of 5 Stars

Great lender to work with. The app made it so easy! The “to-do” list was a very neat feature for a first time home buyer.

headshot image of Malachi Goodman

Loan Officer: Malachi Goodman

NMLS# 2222316

5 out of 5 Stars

My team was excellent and would recommend you guys to anyone

headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars
headshot image of Chris Perkins

Loan Officer: Chris Perkins

NMLS# 2391389

5 out of 5 Stars

I appreciate everything you guys did for us.Outstanding job!

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

4.5 out of 5 Stars
headshot image of Kim Deschler

Loan Officer: Kim Deschler

NMLS# 2385914

5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4.5 out of 5 Stars

We felt taken care of throughout the process.

headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Thank you to the Veterans United team for all their hard work. As a first time home buyer I was confused on where to start and what would be needed from me but the team did all the work! The app is awesome and the team is always available to support. I highly recommend this team!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Colin Flanagan

Loan Officer: Colin Flanagan

NMLS# 2160458

5 out of 5 Stars
headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

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5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars

I would definitely recommend Veterans United to any veteran or retired military.

headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

4.5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars

Doug and his team were outstanding! Easy to work with, understanding, patient, super knowledgeable and great humans!!

headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

Review of Veterans United: A Seamless Home Buying ExperienceAs a first-time homebuyer, the process of purchasing a home can be both exciting and overwhelming, especially when using a VA Loan. My recent experience with Veterans United, and specifically Billy’s team, transformed what could have been a daunting journey into a seamless and rewarding accomplishment.From the outset, the team demonstrated exceptional dedication and communication. Given my tight closing window, I was initially concerned about meeting the deadlines. However, Billy’s team went above and beyond to ensure everything was on track. Their willingness to communicate during evenings and weekends provided me with a sense of reassurance and support throughout the process.The clarity and responsiveness of their communication were standout features. Whenever I had questions or needed updates, I could rely on the team to provide timely and informative responses. This level of accessibility was crucial, especially during the more stressful phases of the process.Despite having other vendor options, it was the professionalism and commitment of Billy’s team that convinced me to stay with Veterans United. Their expertise and dedication to client satisfaction made a significant difference. They navigated the complexities of the VA Loan with ease, providing me with confidence and clarity every step of the way.In the end, the experience was a blend of stress and reward. The stress came from the inherent challenges of buying a home, but the reward was a successful closing within my tight schedule, thanks to the unwavering support of Billy’s team. I am immensely grateful for their hard work and would highly recommend Veterans United to any prospective homebuyers, particularly those utilizing a VA Loan.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars

This is my second home purchase using Veterans United. They have been great!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

1 out of 5 Stars
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
headshot image of Sean Bostwick

Loan Officer: Sean Bostwick

NMLS# 2242383

5 out of 5 Stars

I love working with VU, especially with Carrie Freeman! She has always provided me with THE BEST service anyone could ever hope for.

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars

I was a first time home owner and the team I dealt with really help me even when I did some bone headed things trying to boost my score in the middle of the process, but they took me under wing and got me straighten out. It was a interesting experience and really helped me understand the process.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars

Veterans united made the scary home buying experience very easy. They were professional and very accommodating.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

0.5 out of 5 Stars

Tiger inspection missed stuff that would not pass normal inspections, this house should not have been VA approved.

Response from Veterans United

Michael, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. A Client Advocate here has attempted to reach out for more information and will be available to speak with you should you wish get in touch with us.

5 out of 5 Stars

The Veterans United team helped us achieve everything we needed to get a home for our family. They made us feel important every step of the way, we couldn’t recommend them enough!

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

4.5 out of 5 Stars

I very smooth process

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

3.5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

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