Derek was very helpful, and helped with any questions that we had. It was a pleasure too work with him and would do it again! I also appreciate his flexibility working with us while we were trying too get the paper work/information to him.
Zach Keiffer was GREAT!!! We had a challenging situation and Zach helped us through every step.
Thanks again, Zach!
The only thing that kept us from giving VU a perfect score was the choice of realtor. I felt like we would have been better served by someone who had not only a good feel for how to work with the VA, but also had significant experience in Houston. It cost us to have to learn with her about the details of the housing market in Houston. I do understand that no one person can know it all, but specifics like a flood zone map so you aren't caught unaware, guidance on what problems to look for before hiring the inspector, and not turning over the whole inspection report to a seller instead of making him compensate us for it. Little things like that made us feel uneasy; like we might be missing something. Tammy is a good realtor, and will probably improve with time. I'm sure that if we had not been such newbies at the process we wouldn't have needed as much help. Please don't make her feel bad by telling her we were unhappy - I personally like her very much. But I also wanted to give an honest assessment for future clients. With that in mind, I'd also like to say that Mike Heard is a wonderful loan officer, quick with answers, very helpful, a fun sense of humor and so thoughtful to send us a gift to honor the birth of our granddaughter. He made the whole process seem possible from the very first phone call (within about 30 seconds of my first inquiry). We so appreciated his navigation throughout the journey.
Jason Zack made what was a very stressful situation almost bearable he was patient answered all my questions and always got back to me when I needed answers and has a good sense of humor
Thank You so much, outstanding job. We are very satisfied with VU. We will use VU again.
We found Mike to be so helpful in every aspect of this loan. If we had questions he very patiently helped us. We were so pleased with our overall experience with Mike.
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Dustin Fritz was excellent. He was always available to answer any question I had and was very responsive.
From the first day when I spoke with Daniel Park, I knew I had found the right Company for me. From that point to the end all those involved (Amanda Park and Kevin McMillan) kept me informed. I commend them for a job well done. Thanks for all of your hard work.
Veteran's United has gone above and beyond for us. Me and my husband couldn't have chosen a better mortgage company. We have already recommended VU to our friends.
Our loan officer, James Rose, was extraordinarily professional, knowledgeable, and competent. His responsive actions enabled to complete our home loan not only on time, but ahead of schedule. Not only did he amaze us with knowledge and acumen, but our real estate sales person stated that she would use Veterans United and James Rose at every opportunity. There is just no way to thank James for the time and effort he put into our Veterans Loan. The only thing left to say is THANK YOU JAMES ROSE and VETERANS UNITED.
Brad was very professional in all phases of the Loan Process, as was everyone who we came in contact with.
We had issues with obtaining a COE from the Department of the Government who issues the certificate, because we did not have a copy of my DD214, which is a requirement. Brad was instrumental in helping me work through obtaining documents from the Military Archives, that were a substitute. He was also GREAT on follow-up with all phases of the Loan Process.
My loan officer Kevin Webster is about the best. very professional and friendly at the same time. I will be recommending VU and Kevin Webster to all my active military and veteran friends and family.
Devon Cassidy is an exceptional loan officer. He was very proficient and professional in handling my loan and the entire process. Mr. Cassidy was also very kind, and extremely knowledgable concerning the Veterans' Administration loan rules, regulations, and procedures, etc. Even my realtor was impressed with him, and would love to work with him in the near future on more V.A. loans.
I truly couldn't be more happier with my new home, and Mr. Cassidy was a major part in helping me get exactly what I wanted. I had three other loan officers calling me from different banks-two of which also approved home loans for me, but I chose to keep Mr. Cassidy, because he knew exactly what he was doing in this process. I would give him the highest marks possible for every area he is to be graded in, because during the entire time I have worked with him in getting my loan, I did not have a single problem with him, or have to call him and remind him to send me paperwork or anything-and I just can't believe how efficient Mr. Cassidy was-he was perfect!
And, I would definently refer other veterans to you guys, and tell them to ask for Mr. Devon Cassidy.
Thank You, Mr. Cassidy!
Mike Mange and his team was awesome. I couldn't of asked for a better transaction. I will certainly pass on Mikes name to everybody I come across that is looking for a home loan. Thank you veterans united.
the process went very smooth and the team was very helpful and courteous.
The entire process went very smooth. I was expecting some road blocks, but they were minimum. My loan officer and his assistant were very helpful in getting the entire process completed quickly. I am very pleased with the results and I would definitely use Veteran United Homes Loans for any future home purchases, as well as recommend them to other Veterans.
We would recommend Veterans United Home Loans to everyone. The service extended to us from our Pre-qualification through our Mortgage Application and all the way through closing, Suzanne and Lauren's processing and handling of our loan was by far the best, outstanding, exceptional service without a doubt. Thank you ladies for making our dream of home ownership a reality. We love our new home!
Dawn and Chris are absolutely amazing!
They both deserve huge accolades for what they have done my family and I. Please pass along my sincere appreciation. For there attentiveness and help through the process, our first time by the way. I will, without a doubt, be returning to Veterans United for all my future he purchases. Again, I cannot say enough about Dawn and Chris. They are awesome!!!!
Katie was fantastic, a true pro & a pleasure to work with!
My loan officer was always respectful and really wanted to help me obtain my loan approval. He completely answered all of my questions and made me feel comfortable talking to him. I will highly recommend VU to any of my fellow veterans who are thinking about purchasing a home.