Harry Basnight answered all my questions. Did not leave out any detail even if it did not benefit himself. Really a stand up gentleman and a man of his word.THANK YOU!
I am super happy and thankful for all the help i received while working with the whole team. I wanna give a special thumbs up for Shayna, she answered any questions I had and helped me get my credit to where it needed to be to make this all possible forever grateful for her and everyone else.
Loved Veterans United Home loans. They took such good care of us. All the way thru the whole process.
I also would like to send out thanks to Daniel Heggarty and Natalie Kelly who both helped and had geart communication skills and the best customer service.
The VU team did an amazing job with everything regarding the home purchase to make it as smooth and timely as possible. 100% recommend them for any veteran looking to buy their first home. Communication and response times were immaculate, special thanks again to Ross and Julie for making this happen!
The underwriting department continuously created headache for myself, my family, and your entire team due to incompetence and constant handing off of the account. Ask JB and Brittney Miller I’m sure the can expound upon it…
Response from Veterans United
Lawrence, we appreciate your honest feedback and we are glad that your experience with your loan team was positive. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel frustrating, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!
I cannot say enough good things about Dean and his team. They were always helpful and willing to work with me to ensure that I got everything that I asked for. The entire experience was a great one. Thank you guys!
The process was very smooth and there were no surprises along the way. Really appreciate quick and concise communications with the team. One thing that I particularly appreciate is that I wasn't bombarded with calls, texts, and emails once I got pre-approved. The team let me know they were there for me and then patiently waited until I found a home I wanted to put an offer on.
My team was great! Very quick to respond whenever I had questions. Easy to work with and very knowledgeable about the process. They made my first home buying experience great!
I had a great experience with Veterans United. Everything was simple and easy to understand which took a lot of stress out of my home buying journey.
Thank you to everyone! It was a great experience! Petra, Sissye, Amanda and Joel=Dream Team! Thank you for helping us finally realize our dream of homeownership!
Great experience with Veterans United. I have purchased several homes and refinances using Veterans United. My loan officer Clint has helped me make multiple home purchases and I am very happy with the services received.
Thank you for a Job Well done!
I can’t say enough great things about my Veterans United team! This was my first home purchase and at every level they stayed in touch! They made this process so seamless! I knew everything that was goin on. I never even thought this was possible! I you give you trust to Veterans United you will not be disappointed! They will go above and beyond to get you squared away! I love my new home! Thanks I wouldn’t be here with out you guys!
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It was such a pleasure working with everyone involved from my real state to my lender officer. Great service and awesome assistance.
I highly recommend veterans United for everyone wanting to purchase a home
We absolutely loved the process! As first time home buyers they all made sure we understood the process and answered every question we had and man did we throw a lot there way! I will definitely be recommending them to all who ask and we’re so grateful to be working with them!
