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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
444,992 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 444,992 unfiltered reviews

Starting on Page 1882 of 14,834. Return to Page 1

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars

Scott Finklang and Team were absolutely awesome! I had no idea I was in for this level of professionalism! They left my family and I with nothing but smiles! My wife loved the service by Scott Finklang and team as did I. Thank you so much for taking care of us!! Couldn't have picked a better organization to go through for our Loan than with Veterans United!

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

This has been our 4th loan with Veterans United and we could not be happier! It is so very comforting to find a lender that you can trust. Chris Primmer and his crew are outstanding and there service cannot be beat. We are so very grateful for their professionalism and guidance through what could be a very stressful process. They made our experience so easy. They have treated us like family and we value their partnership with us. They are so easy to hand the reins over and take care of the process. We appreciate every one of the Veterans United Team!

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars

The entire team was professional and resourceful from the start. Would highly recommend them to a friend

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

Harry Basnight answered all my questions. Did not leave out any detail even if it did not benefit himself. Really a stand up gentleman and a man of his word.THANK YOU!

headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

I am super happy and thankful for all the help i received while working with the whole team. I wanna give a special thumbs up for Shayna, she answered any questions I had and helped me get my credit to where it needed to be to make this all possible forever grateful for her and everyone else.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

Loved Veterans United Home loans. They took such good care of us. All the way thru the whole process.

headshot image of Jacob Knipp

Loan Officer: Jacob Knipp

NMLS# 1427980

5 out of 5 Stars

I also would like to send out thanks to Daniel Heggarty and Natalie Kelly who both helped and had geart communication skills and the best customer service.

headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

5 out of 5 Stars
headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars

The VU team did an amazing job with everything regarding the home purchase to make it as smooth and timely as possible. 100% recommend them for any veteran looking to buy their first home. Communication and response times were immaculate, special thanks again to Ross and Julie for making this happen!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

1.5 out of 5 Stars

The underwriting department continuously created headache for myself, my family, and your entire team due to incompetence and constant handing off of the account. Ask JB and Brittney Miller I’m sure the can expound upon it…

Response from Veterans United

Lawrence, we appreciate your honest feedback and we are glad that your experience with your loan team was positive. Our Client Advocate team is here for you to help ensure an outstanding customer service experience, and we invite you to connect with us further. We understand that the underwriting process did not meet your expectations. The mortgage process can certainly feel frustrating, but we want to reassure you that this in-depth analysis is a worthwhile step. The underwriting process serves to protect the integrity of our industry and families. Thank you for giving us the opportunity to serve you, and we hope you enjoy your new home!

5 out of 5 Stars

I cannot say enough good things about Dean and his team. They were always helpful and willing to work with me to ensure that I got everything that I asked for. The entire experience was a great one. Thank you guys!

headshot image of Dean Crippen

Loan Officer: Dean Crippen

NMLS# 1968112

4.5 out of 5 Stars

The process was very smooth and there were no surprises along the way. Really appreciate quick and concise communications with the team. One thing that I particularly appreciate is that I wasn't bombarded with calls, texts, and emails once I got pre-approved. The team let me know they were there for me and then patiently waited until I found a home I wanted to put an offer on.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

My team was great! Very quick to respond whenever I had questions. Easy to work with and very knowledgeable about the process. They made my first home buying experience great!

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

5 out of 5 Stars

I had a great experience with Veterans United. Everything was simple and easy to understand which took a lot of stress out of my home buying journey.

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Thank you to everyone! It was a great experience! Petra, Sissye, Amanda and Joel=Dream Team! Thank you for helping us finally realize our dream of homeownership!

headshot image of Petra San

Loan Officer: Petra San

NMLS# 1862577

5 out of 5 Stars

Great experience with Veterans United. I have purchased several homes and refinances using Veterans United. My loan officer Clint has helped me make multiple home purchases and I am very happy with the services received.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

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5 out of 5 Stars
headshot image of Katie Anderson

Loan Officer: Katie Anderson

NMLS# 1588479

5 out of 5 Stars

Thank you for a Job Well done!

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars
headshot image of Scott Elkan

Loan Officer: Scott Elkan

NMLS# 1904290

5 out of 5 Stars

I can’t say enough great things about my Veterans United team! This was my first home purchase and at every level they stayed in touch! They made this process so seamless! I knew everything that was goin on. I never even thought this was possible! I you give you trust to Veterans United you will not be disappointed! They will go above and beyond to get you squared away! I love my new home! Thanks I wouldn’t be here with out you guys!

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

4 out of 5 Stars
headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

It was such a pleasure working with everyone involved from my real state to my lender officer. Great service and awesome assistance.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

I highly recommend veterans United for everyone wanting to purchase a home

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

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