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Page 1885 of Unfiltered Reviews from Our Homeowners:

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5 / 5
Would Recommend

Stefan Sanfelippo was and awesome loan officer. He worked with us and explained the process thoroughly so we understood. We successfully closed recently and we love our new home! Thanks Veterans United!

5 / 5
Would Recommend
5 / 5
Would Recommend

My Loan Officer was super fantastic in helping me get my loan. I tried to get one home and my loan officer told me that I could not get that house, and he told me why. I did not give up, I found another home and my loan officer worked beyond what a normal loan officer would do. He explained how we were doing, told me how far in the process we were and what need to be done to complete the process of purchasing the home. I have nothing but high regard for him and his assistant.. both of them did an outstanding job. I would recommend them to anyone who cross my path and needs to get a home loan. Best of luck to my Loan Officer and his assistant.

4.5 / 5
Would Recommend
5 / 5
Would Recommend

Ben Shettley, and his assistant Meredith were absolutely fantastic throughout the whole process! I have been telling everyone about Veterans United and cannot say enough good things! From step one they walked me through the process, went out of their way to ensure that my worries or fears were laid to rest. Any time I had a question they were emailing me or calling me back within 6 hours. They worked so well with my realtor and with the title company one really couldn't ask for more in a team so dedicated to helping us get into our home. Thanks to them I am sitting in my new dining room!

5 / 5
Would Recommend

From the start of the loan process, I was made very comfortable. Ryan Griggs was on top of any nquestions I had and provided a realty agent, who was a wonderful person. Turned out to be the right mix of people at the right time. I did not expect to find a home so quickly, but it did happen that a great home was located almost immediately. Ryan made himself available and took care of any questions. Ryan was very helpful and patient. The only hick up was during the underwriting, but Ryan made information and requests available without hesitation. I feel he comunicated with others to help my under writing process when items were questioned, and helped to finalize the deal. Ryan had a great sense of humor and appriciated some Star Wars jokes, which made the process more fun as well. He also had house warming gifts sent to us for the kiddos which they all loved. Ive been very busy, but when I get settled I plan on sending Ryan something for a thank you. The guy has earned a big steak dinner.

5 / 5
Would Recommend

As a Airman serving in the United States Air Force/wife/mother/first time home buyer, I am very impressed with the one on one customer service Rick, Emilee and the rest of the team gave me. I never thought buying a house would be so stress free. Not only was my experience stress free but it was also fun! Emilee made the process simple and she made sure I understood everything before going forward. I also appreciated the amount of communication that was given with not only me but my Realtor Beverly Lee. I didn't have a computer throughout almost my entire process and both Emilee and Beverly worked with me. I not only got a new home but I also had the opportunity to meet some outstanding people. I would not hesitate to work with Vetrans United again and I will make sure to recommend there business to others. Thank you so much! Kailie Dougherty

4 / 5
Would Recommend
5 / 5
Would Recommend

Thanks for keeping me so well informed all throughout the process.

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4.5 / 5
Would Recommend

This loan was a long process requesting documents daily however it was completed

5 / 5
Would Recommend

We closed in 16 days. I thought buying a home was supposed to be stressful ?
Great job ecery

5 / 5
Would Recommend
5 / 5
Would Recommend

Andy Miller is truly an asset to your lending team. He was professional, caring, and knowledgeable.
His attitude and efforts made this a pleasurable experience from beginning to end.
We WILL recommend Veterans United to our veteran friends for their lending needs.

5 / 5
Would Recommend

My VU loan officer(s) made this whole process very easy and enjoyable. I will be recommending VU to any veteran I come across.

5 / 5
Would Recommend

I have worked as a president of one of the biggest Veterans organizations in the Country-- the Paralyzed veterans Association. I am saying this because my mortgage representative was incredibly professional and caring! Amanda Lakso deserves a medal for the services she provided to me and my family!! She has the biggest heart of anyone I ever came across . As you know there are people who do there job and then there are the ones who go that extra mile to make sure the mortgage experience is a positive one from the very first step
To the last! Miss Lakso should really be commended for going above and beyond! Thank you so very much! Peter Addesso

5 / 5
Would Recommend

Best loan officer team I ever had. I never had no experience to pay house this is was my first home buyer Tina Cigala and her co-worker assistence Allie Smith work me through and complate all the procesees and make me the whole thing easy no stress at all and I want thanks both of them they did great job! and rest of their team.
abdirahman Yusur

5 / 5
Would Recommend

Joe Mulia was outstanding. He kept us informed and worked very hard to keep us up dated. We were so pleased to have and agent like Joe. He was kind and very passionate about getting our loan moving through the process. When my wife had a MRI, he checked on her condition and sent us a beautiful basket. Michelle and I could not ask for better service or such a wonder company to achieve our dream of owning our own home. We will forever be grateful to Veterans United! When I meet other veterans who are looking to purchase a home I will recommend Veterans United! I tell the folks at the church I serve, I have been blessed by the service we have received from Veterans United. Let them bless you by calling them.

5 / 5
Would Recommend

Steve was very professional.understanding and very resp was fast and responsive Communication was fast and accurate.

5 / 5
Would Recommend

Everyone was very helpful and very nice. I had no issues and they tried to accommodate all of my request.

5 / 5
Would Recommend

Great service by the loan officer and his assistant. Caleb came in on his day off to ensure a timely closing. I very much appreciate his comitment to the customer.

4.5 / 5
Would Recommend
4.5 / 5
Would Recommend
4.5 / 5
Would Recommend

The Process in its entirety was good, there were a few issues, but nothing insurmountable to what I would have typically associated with the home buying process through other channels.

5 / 5
Would Recommend

My loan officer provided excellent service! I would recommend VU to my friends and family!

5 / 5
Would Recommend

I was very pleased with the service Ben Choi have to me and my family. I would definitely use Veterans United again in future purchases and would also recommend their services to family and friends,

5 / 5
Would Recommend
5 / 5
Would Recommend

We had the best first time home buyers experience. They helped us ever step if the way. Thank you do much.

4.5 / 5
Would Recommend

The people we worked with were great. We gave them everything they asked for and everything was processed quickly. Steve and Danielle were wonderful understanding people who really helped through the whole process.

5 / 5
Would Recommend

To whom it may concern: At Veterans United

Just wanted everyone to know how important Mr.Brent Schultz is to Veteran United.
He has been a turbo boost, when me and my family were in doubt of ever coming to an end with
this loan process and closing on our new home. Brent stepped in explained how the process works,
and what paper work was needed. He was like a battery charger, given a charge when their was none.

Mr. Schultz is very knowledgeable and never gave a negative response when we over loaded him
with questions. It's kind of hard to just open up and tell someone that you just meet your personal
business, but working with Mr. Schultz made everything feel so comfortable. It was like, we knew
him for years.

People skills are an essential part of business and Mr.Schultz surely should be praised.

He made me feel honored and grateful to have served my Country.
For this Mr. Schultz I want to say, Thank you.

4.5 / 5
Would Recommend

You all did an outstanding job throughout this process. I felt very comfortable from the first phone call. Everyone I spoke to , or dealt with at Veterans United was very professional, respectful, knowledgeable, and kind. Thank-you so much, for making this experience a positive one.

See all 67,386 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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