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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

386,195

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 386,195 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Even over a year of not looking, Chace still kept up with me and checked in until we were ready

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

The team I worked with was simply amazing. I got a response each & every time I reached out to them. I’m glad my process was with veterans home loan United.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

As a veteran there is alot of misconceptions out there in regards to what a VA loan really is and what the buying experience is like. I couldn’t recommend a company more then Veterans United. If your a veteran there is no other company you should use besides veterans united. From start to finish it was amazing and their help made everything so smooth. Great job to everyone on the team, thanks again.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Great experience from entire time from start to finish. Communication was excellent throughout entire process.

headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Awesome they went above and beyond

headshot image of Julie Maybee

Loan Officer: Julie Maybee

NMLS# 1810144

5 out of 5 Stars
Would Recommend
headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Clint Lanier

Loan Officer: Clint Lanier

NMLS# 2042380

5 out of 5 Stars
Would Recommend

We thought we would be stuck for the rest of time in an awful rental.Our team has given us so much help and guidance. Oorah!

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars
Would Recommend

Julie Moore was exceptional..when we were having issues with the title company, Julie made sure to get in contact with them and take care of what we needed. I can’t say enough good things about her. She just made us less anxious.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

This was my first home buying experience and it was the opposite if every horror story I’ve heard. Every person was an absolute professional. Communication was clear and timely. Everyone on the team was insightful, knowledgeable and helpful with every step in the process. I’d go to war side by side with each and every one of them, absolutely superb team.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

I can’t say enough great things about Bobby and his team. They make you feel like you’re the only one who matters through out the whole process. Thank you all for the incredible help and support!

headshot image of Bobby Bryant

Loan Officer: Bobby Bryant

NMLS# 2225562

5 out of 5 Stars
Would Recommend
headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend

wow this team made it so easy,walk me through each step,they are the best any veteran buying a home need this team thank you so much

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Where to start? I guess from the beginning. As soon as I started working with Charlotte and Kris I knew I was in great hands. I got under contract twice before finally purchasing the house on 1103 Daniel ST; Charlotte was extremely patient with me and helped out throughout this painful process. In addition, Charlotte and Kris always kept me updated with everything. Thanks again for everything.

headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Thanks to everyone from Veterans United who stepped up for me from day one! I had a previous good experience with a VA loan so I knew it was the way to go to avoid some contingencies. The approval was almost instant and the time that it took to close involved closing on my previous address. I am forever thankful for the privilege of being able to use this benefit from my veteran husband.

headshot image of Samantha Rustemeyer

Loan Officer: Samantha Rustemeyer

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

2.5 out of 5 Stars

Our loan person, Brittany was very unorganized, uncommunicative and not very friendly. Home buying is stressful enough without having to pull teeth to figure out the process.

Response from Veterans United

Hi Christina,

We thank you for sharing your feedback openly and for giving us an opportunity to learn more about your experience. One of our Client Advocate team members has already begun to research your comments, and we will be contacting you soon for more information. Team work is essential to our ability to deliver exceptional service and we have established means to prevent experiences like yours. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Production Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

I think that Veteran United is really help veterans in getting their dream homes.

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

VU was absolutely the right choice for us as first time VA loan users and homebuyers. They were there every step of the way. They were quick and thorough in their responses to our questions, and the team honestly made it feel like a team effort. We had an exceptionally positive experience. Thank you VU.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Tom and the team did a great job and I have already recommended them to a friend

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend
headshot image of Taylor Holman

Loan Officer: Taylor Holman

NMLS# 2036493

5 out of 5 Stars
Would Recommend

The V. U. team that helped me made the process smooth and easy. They literally handled everything.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

More Reviews

See all 386,195 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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