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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

393,196

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 393,196 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Everybody was very kind and professional. We appreciate everyone involved.

headshot image of Kelly Tolster

Senior Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend
headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

3.5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

I've avoided buying a house due to all the horror stories I've heard and witnessed for 55 years. For such an involved process this was really quite easy going. Travis, his team and outside business providers were all WEAPONS GRADE OUTSTANDING!! Now begins a whole new chapter in a completely different lexicon I never expected to be involved with! There are not enough words to fully describe the accolades this group of individuals are deserving!!!! Again, I've had a harder time buying a car. Thanks to ALL of you!!!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

I truly cannot express how helpful Stephanie and Sam were. They made this difficult process much easier. We had a few hiccups due to the sellers of our FSBO home purchase. Stephanie and Sam helped smooth them out and keep us on the right track.

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend
headshot image of Robert Sweeton

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

I'm overwhelmed with joy and happiness! with my new home. I love Veterans United . Just a awesome group of people .My loan team, Superb. A ten plus across the board. A special thanks to Joe Choi. You are the best!!!!! I'm recommending all my friends, co workers , family and new neighbors. Now I'm a proud homeowner and elated to say , I'm part of the elite Veterans United family. Thanks Latonia Patterson

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

I would just like to say I never thought I would own a home until I went through Veterans AUnited they helped us 110%. We love you guys.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

All in all this was a great experience for our family. Because of your team our family was able to find and buy not only our first home ever, but our forever home. I will always recommend Veterans UnitedHealth loans to all our military friends and family.

headshot image of DeAnna Anglin

Loan Officer: DeAnna Anglin

NMLS# 2029641

5 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Buying my first home through Veterans United was truly the easiest part of my PCS move. They helped me navigate the whole process and had answers for questions I hadn't thought of!

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

3 out of 5 Stars

Our closing date was changed without notifying us from Oct 2 to Oct 6. Had we been informed of a delay due to missing documents, we would not have had to make the family compromises including a family funeral and we could have left a few days later. It didn't matter who fault it was that documents were missing, it was Veterans United who did not inform us of the delay.

Response from Veterans United

Larry, thank you for sharing your feedback and for letting us know about your experience. One of our Client Advocate team members has begun to research your comments, and will be working hard to learn as much as possible about what caused your closing delays. While we cannot change the experience you had we are committed to accountability, exploring ways to improve, and seeking opportunities to continue serving you. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us.

5 out of 5 Stars
Would Recommend
headshot image of Eric Marcille

Loan Officer: Eric Marcille

NMLS# 1435911

5 out of 5 Stars
Would Recommend

I couldn't have asked for a better team. They tirelessly worked on my loan to ensure I closed on time. I am so impressed with everything and would seek them out in the future. It was an incredibly personal experience that I am very grateful for.

headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

We really appreciated the patience and attention to details from everyone!!!

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars
Would Recommend

Great experience!

headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Amazing loan team. Helped us get into our first home with little to no stress. They definitely knew what they were doing would absolutely recommend.

headshot image of Jason McElvain

Loan Officer: Jason McElvain

NMLS# 1048051

4.5 out of 5 Stars
Would Recommend
headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

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5 out of 5 Stars
Would Recommend
headshot image of Adam Underwood

Loan Officer: Adam Underwood

NMLS# 398146

4.5 out of 5 Stars
Would Recommend

The only thing that set me back a few hrs was they forgot to put down I would be signing for my husband with a POA. But it was settled and was able to still sleep go that day. But took all day. Overall I was pleased with everything else. They worked around my busy work schedule

headshot image of Nyk Farris

Loan Officer: Nyk Farris

NMLS# 1627933

5 out of 5 Stars
Would Recommend

You Guys are the greatest, any Veteran looking to buy a home this is the place from start to finish.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

4 out of 5 Stars
Would Recommend
headshot image of Michael Meyers

Loan Officer: Michael Meyers

NMLS# 449501

5 out of 5 Stars
Would Recommend
headshot image of Josh Kirby

Loan Officer: Josh Kirby

NMLS# 2010844

4 out of 5 Stars
Would Recommend
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
Would Recommend
headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

More Reviews

See all 393,196 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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