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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,080 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,080 unfiltered reviews

Starting on Page 1923 of 14,836. Return to Page 1

5 out of 5 Stars
headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

4.5 out of 5 Stars

Both my loan officer and my concierge went to a business conference on the day my loan documents needed completed. I firmly believe that had I not gotten on the phone and pushed for extra effort from them, the title company, and my realtor, the loan would not have closed as scheduled and I would have been homeless over the Memorial holiday weekend. Although I am sure I was very annoying, they all pulled together the final day and got things done and got us into our new home pretty much right on schedule.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

I usually don’t do these reviews but I have to do it, this is a dream come true. I came from an abusive, addiction, broken upbringing! I worked very hard to do the best I could in life, first to get a bachelors degree in my family, the Army, now I just bought my dream home in my dream state, my kids and grand kids are close and we can start our own traditions starting now! The new “Pursley’s” residence! I grew up poor on the other side of the tracks in Louisiana, God is great! I got God and God got Me!!!! Thank y’all so so so much for making this Cajun man’s dreams come true!! This is the beginning of a legacy!! A true legacy!! More than money can buy!!!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

4.5 out of 5 Stars
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars
headshot image of Chris Porter

Loan Officer: Chris Porter

NMLS# 1827569

5 out of 5 Stars
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

4.5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

The is me second home purchase using Veteran's United and I have been very pleased both times. They know how to get things done across state lines and they are definitely experts with VA loans and dealing with veteran's special needs and perks. They will work hard with you to resolve any issues and they always do it with a smile. Those are qualities I never could find in any other lender. And I found VU's rates to be very reasonable and highly competitive.

headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

0.5 out of 5 Stars
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

4.5 out of 5 Stars

We started our loan first through Navy Federal, and let's just say that I am currently a homeowner through Veterans United and Navy Federal has yet to return my third email! We are an overseas, current active-duty family, buying our first home for our PCS back to the states, and Veterans United was so great through the whole process. Ross, our loan officer, was incredible! He was knowledgeable, flexible, and even worked odd hours to accommodate my work schedule and time difference. Not to mention, they got us a good interest rate! We were skeptical at first following our issues with Navy Federal but are now homeowners with Veterans United!! Choosing them for this process was the best decision and I encourage you to take the leap with them!

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars

Great show and effort from the team! Looking forward to using the team again in the future! Thanks Team!!!

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

I had a great experience from the initial help with my credit to the closing. The team took good care of me and my family, and I really appreciate it!

headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars

Veteran UNITED IS HIGHLY RECOMMENDED and performed professionally.. you won't be disappointed because they showed just how much they care about veterans.Thank you team.Joseph J Singleton

headshot image of Cassandra Harmon

Loan Officer: Cassandra Harmon

NMLS# 2456222

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Veterans United has the most professional, user friendly refinancing program I’ve ever used. I was guided through every step and the process was easy and painless. Highly recommended!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

3.5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

This was my second VA home loan, and working with Veterans United was a much easier process compared to my first experience with a different lender. Everything was very streamlined and personal, unlike the transactional nature of our first experience. We will forever be grateful to Veterans United for their exceptional service. I highly recommend them for anyone looking for the best service you can get.

headshot image of Cass Jones

Loan Officer: Cass Jones

NMLS# 2303829

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5 out of 5 Stars

It's been a long journey, but God was on my team!!!!

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Misty Ransdell

Loan Officer: Misty Ransdell

NMLS# 2447921

5 out of 5 Stars

Jon and his team were diligent and knowledgeable and personable.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars

This is the second time we've used Veterans United and the experience was just as
smooth and easy as the first time. Tommy Heller is really great along with the rest of the people on the team. Thank you Amanda Boss for covering during Tommy's absence. We really appreciate the help and definitely recommend Veterans United to family and friends.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

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