Communication was excellent! They were always available for any issues!
We are finding more and more wrong with the house.I got fucked in this, and I wish I never did this.
If you're looking to buy go VETERANS UNITED! They do what they can to make your dream come true! We closed in 33 days! Tim Spears was amazing, highly recommend him. The experience of buying a home through veterans United was fairly simple, and quick! I had the pleasure of working with Tim Spears! He was awesome at making sure we knew exactly what to do and how to do it. Also provided tons of info and have contacts for other people to reach out to! Very down-to-earth and awesome person!
I am sorry I have to say this, but this second time around started out great tell the end.
I feel that Jon was pre-occupied in his work in and out of the office.
Getting final numbers was a tragedy and more work is needed to have final numbers and response to the client.
Response from Veterans United
Hi Devon,
I’m really sorry to hear that this second experience didn’t end the way you hoped. When things start out strong, it’s disappointing to feel the communication slip or to be left waiting on final numbers. That part of the process can be stressful, and you deserved clearer updates as everything came together.
I’d really like for my advocates to have the chance to look into what happened and make sure your feedback is fully reviewed. If you’re open to it, you can reach us at 1-800-212-5200 or ClientAdvocate@vu.com. My team is here from 9 a.m. to 5 p.m. Central Time, and if you reach out after hours we’ll typically follow up the next business day.
Thank you for taking the time to share this with me. I’m here if you’d like to talk more about your experience.
The overall experience was awesome. From start to finish, I felt as if my loan was the only one being worked. From updates on the loan process to getting my insurances, the experience was A1.
Great group of professionals have done and OUTSTANDING job with me. I will gladly recommend them to other veterans.
My team was AMAZING in going the extra mile. Chris constantly kept me in the loop and was willing to answer any questions. I would recommend them to anyone requiring a home loan
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Wonderful! Best mortgage place ever!
Lucky to have veterans united very easy to work with
You can't go wrong with Veterans United. I can definitely say they truly care about us veterans and making our dreams of homeownership come true! Can't say enough words of how amazing Ryan and his team were through the entire process! They made sure I understood everything throughout the process and even after the sale! I can’t give enough kudos to them all.
Always recommend yall
Veterans United makes the process smooth and easy from beginning to end. They are knowledgeable in their field. While working with them, I felt that they had my best interest as their priority.
