Everything went very well and whenever I had a question if got quick responses. They offered a lot of help with every aspect of the home buying experience. Great team to work with!!!
Great service !
When we got used to the electronic it went much easier for us old folk every o e was so helpful we appreciate everything they did to get us approved
My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
Very helpful, cared about helping accomplish my goals
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Couldn't ask for a better bunch of folks and company to work with to finance a VA Mortgage! Great communication every step of the way from our original mortgage to our recent refinance. A+++++ Thank you!!!!
I would highly recommend Veterans United to fellow Veterans, friends, families, who want to either purchase a home or refinance just as long as they meet the requirements.
Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.
We felt that they were working for us and doing everything they could for us to be successful.
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The whole process with Veterans United was fantastic! This was my second home buying experience and from start to finish, very organized and stress-free compared to last time! 100%, I will be recommending Veterans United and Kyle + team!
Answered all questions I had and if they ever missed a call, they called back within a reasonable time. Never lied to me and explained anything that I was unsure of.
My loan team busted their asses to get this done for us through situations most lenders would have quit.
The Veterans United team made this a very easy and memorable experience... big thanks to NEAL ROEDER....y'all were amazing!!
This buying experience, the team, has changed my way of life for buying a home permanently. I will never use any other organization again. Keep up the great work! This VU team is the epitome of what a team focused on their customer should look like, be like.
