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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
477,538 reviews
851 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 477,538 unfiltered reviews

Starting on Page 193 of 15,918. Return to Page 1

5 out of 5 Stars
headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

5 out of 5 Stars

Your organization took care of everyone, it was a piece of cake. Thank you and your team for everything.

headshot image of Brant Batson

Loan Officer: Brant Batson

NMLS# 2069966

5 out of 5 Stars

Great experience, from start to finish!

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
headshot image of Megan Geier

Loan Officer: Megan Geier

NMLS# 2082937

5 out of 5 Stars

Rob and Cara were both fantastic. Kept me informed and got back with me when I needed something.

headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Photo submission from Kenneth M.

My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.

headshot image of Josh Kaplan

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

Brian Nelson is quite simply one of the best. I worked with Brian for over a year on the house front, and he is the perfect professional. Brian was able to talk me through the rates process, as well as pre-close/bidding considerations. I would recommend any vet reach out to Brian, to at least start their home journey.Semper Fi from Virginia! Connor

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

3.5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars

They were amazing, even through some major headaches and problems

headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

5 out of 5 Stars

Chris Rohr and his team were beyond helpful and exceed all of our expectations. He was always friendly and helpful with any questions we had and always answered any calls or emails in a timely manner.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Everyone on the team has been incredibly helpful and informative. This is my third time using VU for purchasing a home, and I'm once again reminded of how exceptional their service is. Everyone is personable, and I never once had to worry about something not being taken care of before closing day.

headshot image of Hunter Hukari

Loan Officer Team Lead: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

The customer service of every Veterans United employee i spoke with was exceptional. We spent most of the days during the closing process on the road from Alaska to Michigan. Everything was taken care of for us and when we had to review documents it was easily done on the website.

headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

5 out of 5 Stars

From the moment I clicked submit to enquire about a loan until the final click on signing day, the team at Veterans United was professional, timely, personable, and generous with their time.

headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

4.5 out of 5 Stars
Photo submission from Michelle M.

Wow, where do I begin? Veterans United and my team of Adam, Amanda, Rich, and Shannon are all Rock Stars! I began my journey to homeownership without a clue, luckily these guys and gals were there every steps of the way. From outstanding customer service to personable interactions and did I mention they have streamlined their process, so you have your own portal that allows you to track the process/progression of your loan? Well, they do, and it's great. Veterans United doesn't just get you pre-approved and tell you to do ABC, they have videos, and articles that further explain each step of the process, detailing what to expect, why this step is necessary what the next step is. Simply put, they bring their a game every time.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Alex Dickherber

Loan Officer Team Lead: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars

I had an amazing experience with Veterans United. The entire team worked fast and were extremely helpful throughout the entire process.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Joe and his team were great!

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars

Team was great and answer all question

headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

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5 out of 5 Stars
headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

5 out of 5 Stars

Great team - kept me fully informed, responded quickly to questions, and completed everything on time. The entire process went very smooth.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

I had the absolute best experience. The team did everything they could to make the process easier.

headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

My experience with this team was amazing! Every step of the way towards owning a home was laid out to me in a clear an concise manner, making this journey stress free. I can not say enough about how friendly and very professional EVERYONE in the Veterans United team is! Thank you all.

headshot image of Matt Torres

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
Photo submission from Omar D.

Thanks to Bill Musick and his team, I was able to purchase my Dream home in GA. I closed in July and haven’t stop smiling since. Bill and the team made my process super smooth and answered all questions and concerns quickly and thoroughly.

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Everyone kept me on top of what was needed and made it very easy to submit the information. The realtor was very helpful and the whole team did a fantastic job keeping me informed of what was needed, the next steps and providing information for my new home in regards to setting up utilities, garbage pick up, security, wifi etc. I would highly recommend Veterans United Realty to other prospective buyers.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Second Home with Kelly and her team. Another fantastic job and easy a process as home buying can be.

headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Albert, you and your entire team are outstanding. We never thought this would come to fruition, but you all made it happen. We are forever grateful. Everyone was a pleasure to work with and everybody was very helpful. I will highly recommend your company and you folks to anyone that I know that is looking to go with a VA loan for a home purchase. Thank you again, Eric Roush.

headshot image of Alberto Barba

Loan Officer Team Lead: Alberto Barba

NMLS# 47902

5 out of 5 Stars

the process was very informational

headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

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