Lucas Hassemer and his team went above and beyond for us from start to finish. Their hard work and dedication got our loan through well ahead of schedule, and we were able to close several days early, which made a real difference for us. Lucas was personally checking in and working on our file even while he was on vacation, which tells you everything about his commitment to his clients. We never felt like just another file number; his team was responsive, proactive, and clearly cared about getting it right, not just getting it done fast. We couldn't be happier with our experience and would recommend Lucas and his team to anyone without hesitation.
Your team did great Alex. I was able to contact them all the way up to the end. It did drop off a little, in my opinion, but that may be skewed with how responsive they were during the initial process.
Made this purchase smooth as can be. Very organized.
I would like to thank everyone involved in the process! It all went smoothly and quickly, and I would recommend Veterans United and Julie Diers wholeheartedly!
Awesome 👌 thank you 👍 for helping me get my dream home.
Veterans United helped me through everything and made this process quick and flawless! They helped me find a relator and even things like the security company! No job for them is too big or small as they treat you just lioe family!
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If I could give a 100 I would So professional Made the process easy
The team at Veterans United was outstanding in every way - knowledgeable, responsive, and friendly to deal with. The Website 'To Do' list and documents portal were easy to use. Anne and Kait and the rest of the loan team were great partners - willing to explain things every step of the way, and fast to respond to e-mails and text messages.
Very great team! Made buying my first house very easy especially since I bought it while still stationed overseas. Taylor was a big help, super friendly and very knowledgeable on how VA loans work. 10/10 will definitely go through her again if I buy another house
You guys were all great on a scale of 1 to 10 you and bridget got a cool 20 thanks for all your work god bless be safe
I went through multiple other lenders before using Veterans United, and their service was far superior. I also got the lowest rate with them. My loan specialist, Horace Johnson, was great. The online portal allowed me to link my bank account, which saved me a ton of time because many other companies had me scanning my statements page by page as my bank didn't offer downloadable statements. I would highly recommend this company to anyone buying a home.
I loved working with Veterans United on my VA loan. From start to finish, it was a breeze. The portal was easy to use and made loading all my information super fast and painless. They notified me anytime I needed to do anything. Chris my finance guy was amazing. I would definitely recommend Veterans United to anyone looking for a loan. Thank You Veterans United!
Our loan officer, Jon, was absolutely outstanding!! Any questions we had he always had the answer for us and even if he didn’t have the answer he would figure it out for us! I honestly don’t think I would have stayed as calm and collected as I did without him!
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Veterans United made things so much easier and a whole lots less stressful. With the amount of different people involved that each focused on one area, it made me take a lot off my plate so I could focus on other things.
Paul and the staff helped me get the success to purchase the home. I highly recommend Paul and all the United folks. As a veteran ya can’t do any better using these services.
This was the most seamless loan process I have ever gone through. My loan team delivered on time. Word of advice: complete your To-Do’s as soon as they hit your inbox. This is where you have the most control during this process. Bill Bales, his team, Kat in Client Advocate ...everyone was phenomenal and very professional! I wish I could leave them a 10 star and give them all a virtual hug!!!!
Brian Nelson was awesome throughout the entire process. He was professional and updated me promptly with every step needed to get my home closed. He also sent a care package and a card when my dad got a cancer diagnosis that really meant a lot to me. I would recommend Brain to anyone that want full transparency and great customer service.
Very easy to get ahold of, very knowledgeable, helpful, patient and detailed as a first time home owner I was new to everything Andrew went above and beyond and helped explain and made sure I understood everything even when I felt like I was going to loose the property he’d find solutions to help me get my Dream home
