Great communication by knowledgeable people made the process as easy as it could be.
Lance Hopper was great all the way. 55+ community made it a bit tough but with Lance and Nick feagly we made it.
You aren't just getting a loan when you choose Veterans United, you are getting an entire team that is absolutely amazing. There isn't a better company to choose when buying a home if it's your first or your tenth house. These guys are absolutely incredible! Thanks to the great team we worked with at Veterans United, we were able to finally purchase our dream home! We did the easy part of finding it, but our VU team is the one to make it all happen. We are so appreciative of everything they did for us and wouldn’t have chosen anyone better. Thanks so much for making our dreams come true!
The process was incredibly smooth and the service just outstanding!
I honestly could not say enough positive things about my experience with Veterans United! I was treated with respect and kindness! The team I worked with was incredibly knowledgable and courteous and answered all of my questions and concerns so very quickly (regardless of the time of day it may have been!)Our home buying experience was so easy and seamless! I would recommend calling Ms. Karol and Ms. Amanda to anyone looking for a VA Home Loan specialist!!!!
The people were nice and friendly and enjoyable for me to work with
This was absolutely one of the best buying experiences I’ve ever had and this isn’t my first home. Everyone on my team was great. Communication was great all the way through the process . I would highly recommend using Veterans United Home too anyone.
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Thanks for all your help and assistance. Loving the house!
VU always seems to find the best rates and their loan team makes closing straight forward and easy.
Billy and his team are quick to reply even when out office. He was very articulate and very knowledgeable knowledgeable throughout the whole process. I would 100% work with him again.
Could not have been a smoother process. I found my house and was in it in just 31 days. Staff was with me every step of the way. I never had to wait on answers. Kendall Haun is my guy! Thanks so much!!
From start to finish even the difficult parts, they made easy and made me feel secure during the process as well. Particularly Dylan was a big help and always available when I needed him. Would highly recommend to anyone and everyone that I know.
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Working with Veterans United made the home-buying process much smoother than I expected. Their team was professional, responsive, and always willing to answer my questions, no matter how small. They kept me informed throughout every step of the process and made sure I understood what was happening from pre-approval to closing.
As a veteran, I really appreciated their knowledge of the VA loan process and the support they provided along the way. Buying a home can be stressful, but they made it feel organized and manageable. Their communication, attention to detail, and commitment to helping me succeed gave me confidence throughout the entire experience.
I highly recommend Veterans United to any veteran or military family looking to purchase a home. They truly care about their clients and go above and beyond to make the dream of homeownership a reality. Thank you to the entire Veterans United team for making this such a positive experience!
I would recommend Veterans United to all of my fellow veterans for their home buying experience. We couldn’t be happier with the service and support Veterans United provided throughout our home buying experience. Clayton Meldi and his team did a phenomenal job from our first conversation through closing and move-in.
Great communication appreciate all the help
Difficult to get ahold of, help was miniscule. Nothing explained well and fees and add ons kept going up.
Response from Veterans United
Hi Lawrence,
I'm sorry to hear your experience fell short of your expectations. It sounds like you were left feeling unsupported and without the clear communication you deserved, especially when it came to understanding the process and the costs involved. I appreciate you taking the time to share your perspective.
I'd like the chance to learn more about what happened and review your experience with you. If you're willing, please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time. If you reach out outside those hours, we'll typically respond the next business day.
Sincerely,
Claire S., Client Relations Manager
As someone who has purchased 4 homes, I can confidently say that Aaron Brooks and his team were the best I have ever worked with. The home loan process can be stressful but, Aaron made it seamless. He was incredibly responsive, proactive and knowledgeable. He guided us threw every step with absolute professionalism.
"THANK YOU SO MUCH AARON "
BRENDA & MELVIN
HIGHLY RECOMMEND......
