I was very happy with everyone that I worked with at Veterans United except for Landon. Landon had many troubles getting back with me about questions that I had during the process of buying a home. I would text and call and he would take days to respond, and then respond only after I spoke with my realtor about his complacency. Landon was also pushing hard to get the "closed sale" when I had explained several times that I would not close until the repairs were done.
Overall, I would still highly recommend Veterans United.
My husband (Tim) and I started working with Veterans United over a year ago when we started prep partying for an out-of-state move. Our plans were delayed for many months and we didn't follow up on things. Then, earlier this year, I was reminded of them after seeing videos of them paying off mortgages for a dozen or so veterans this past Veterans Day. I cried through each one as I witnessed the company's mission and culture in action. When we finally found the house," the Veterans United team made it incredibly easy to update our information and generate a same-day pre-approval letter. We worked with Danny K. and his team (Brian) who have been awesome. They communicated regularly and clearly to make sure that we knew what was required from us each step of the way. We were so appreciative of how quickly the team responded to voice messages and emails when we had questions... and I had LOTS of questions! When we had delays in closing due to the seller, Danny helped us with our interest rate lock extension and explained how that affected our situation. Danny and his Veterans United team were always professional, caring, and attentive to our needs as borrowers. I am happy to refer people, because of the excellent service we've experienced. Danny's team knows how to actually SERVE his clients and how to understand their needs, and that's a rare quality nowadays. A big THANK YOU! Tim & Sandi Aldridge, happy homeowners
Nick, Shelby and all the crew are phenomenal...top notch, very informative and on time. I look forward to further business in the future with the team. Keep up the great work guys...
I had some credit issues I had been working through. I got my home loan and it was a great job.
For me the entire process was seamless. Austin, my loan officer was outstanding, informative and ready to answer all questions. Taylor, my loan coordinator was truly exceptional. Her speed and level of care made my experience stress free.I would definitely recommend family and friends!
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Overall working with Veterans United has been a rewarding experience for our family. The loan process was easy to follow, because we had a great team to work with us and to direct our path every step of the way. This is our second time successfully completing a home loan with Veterans United.
It’s the best loan to pick. I had a great team every step of the way. If u had to buy a home again I would choose Veterans United Home Loans. They always answered all my questions and keep me in the loop for any changes needed on my loan application.
Working with Charlie was amazing. He was always there to answer any questions my family had. He made the process simple and easy.
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Everyone involved was extremely helpful and the app was straightforward with everything that needed completed making for a very easy process.
We have used Veterans United for 6 of our 12 home purchases over the last 28 years and only wish we'd found them sooner. Not a better mortgage company out there. We have been thrilled with the experience each and every time. Give them a try...you'll be happy you did. Highly recommend!
Veterans United has been extremely helpful in the loan process of me getting a lower interest rate for my home. I thought it was going to a tedious process, but it was so easy to understand.
The Veterans United team made this a very easy and memorable experience... big thanks to NEAL ROEDER....y'all were amazing!!
