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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
471,824 reviews
888 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 471,824 unfiltered reviews

Starting on Page 193 of 15,728. Return to Page 1

5 out of 5 Stars

Purchasing our home through Veterans United and working with Mason Fast was truly one of the most amazing experiences my family and I have ever had. Mason was extremely communicative, patient, and always willing to answer our calls and questions. He took the time to ensure we understood every step of the process and never made us feel rushed. No matter when we needed assistance, he was always available and ready to help.I highly recommend Mason and the entire team at Veterans United. Their professionalism, dedication, and outstanding customer service made buying our home a wonderful experience and one that will leave a lasting impression on my family and me. Thank you for making this journey such a positive and memorable one

headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars

I would like to express our sincere appreciation to Wendy and the entire Veterans United Home Loans team for their outstanding service throughout our home loan process.From the beginning, Wendy was professional, knowledgeable, responsive, and reassuring. She helped guide us through each step, answered our questions clearly, and made sure we understood the process. What stood out the most was the urgency, teamwork, and dedication shown by everyone involved. The team worked incredibly fast while still making us feel supported and informed.Because of Wendy’s leadership and the team’s efficiency, our loan approval moved forward quickly and smoothly, even under a very tight timeline. We are truly grateful for the hard work, communication, and commitment that helped us reach the closing table.We highly recommend Wendy and the Veterans United team. They provided excellent service, treated us with care, and made this home buying experience a very positive one. Thank you again for helping us purchase our new home.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

Chris was outstanding to work with! Thank you again

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

4.5 out of 5 Stars

Although it took a lengthy time to accomplished all task from both sides, in the end it went well. I received a fair and favorable percentage rating to the end compared to other lenders iffy offers. I thank the Veterans United team for their patience.

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

4 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
Photo submission from Dawn S.

After 19 years of globe-hopping, VU facilitated a soft landing into our dream home. Aaron Swanner and his team treated us with respect and dignity during one of the most stressful times in our life. They are quintessential professionals- experts at what they do mixed in with genuine compassion for humanity. Aaron referred us to an awesome agent and wrapped up our loan with a bow. He’s truly a ROCKSTAR and we will refer friends every opportunity we get!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

David and his team made getting my mortgage as stress-free as possible. They kept me informed on my progress and answered all my questions quickly.

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

4.5 out of 5 Stars
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Katie Mottet

Loan Officer: Katie Mottet

NMLS# 1377183

5 out of 5 Stars
headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

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5 out of 5 Stars
headshot image of Evan Campbell

Loan Officer: Evan Campbell

NMLS# 2732305

5 out of 5 Stars

Kaleb, Brendan and Joe absolutely nailed it. It was so easy and effortless to close on our house. Even though it was effortless for us, I know they were working tirelessly to make the home buying happen for us. Thank you so much gentleman l!

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars

I could not be happier with my experience. Justin, Rhiannon, and Bianca were phenomenal. As a first time homebuyer I was stressed, unsure of the process, and kind of overwhelmed. Everyone answered every question and didn’t make me feel dumb or out of the loop. They even sent a care package with my cat’s name and treats for him. I will be recommending them to every veteran I know.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Photo submission from Cornelius C.

My loan officer Rhett Thompson and his team guided us through the home buying process and were exceptionally professional. The team kept us informed and communicated what was needed. We closed rapidly and my wife and I are new homeowners. Thanks team!

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars

The process was super easy and they went above and beyond for me!

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Sam and her team went above and beyond the call of duty! THANK YOU!!!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

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Experience first-hand why 376,481 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
headshot image of Nicholas Vance

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars

Veteran united really looked out for me and my family during my refinance. I would definitely recommend anyone financing or refinancing a home to trust veterans united.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Photo submission from Branden H.

We had a wonderful experience. Our team who had assisted us was very helpful and knowledgeable every step of the way. Jessica Pratt was outstanding and couldn’t thank her enough for her assistance during this long process for our family.

headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

4.5 out of 5 Stars
headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Veterans United is the absolute pinnacle of lending with veterans as their target audience. They go above and beyond and make the entire purchasing experience seamless and stress free. This is now my 4th house with Veterans United and if i decide to buy again, Shawnee and team will be my first call.

headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars

If I had a question they had the answer. Very polite and professional.

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

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