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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,414 reviews
1,049 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,414 unfiltered reviews

Starting on Page 193 of 15,614. Return to Page 1

3.5 out of 5 Stars
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars

Here’s a polished review you can post on Google, Zillow, Facebook, or wherever you’d like:Working with my loan officer was an outstanding experience from start to finish. They were knowledgeable, responsive, patient, and genuinely cared about helping me through every step of the mortgage process. They explained everything clearly, kept me updated consistently, and made what could have been a stressful experience feel smooth and manageable.Their professionalism, attention to detail, and commitment to finding the best solution for my situation truly stood out. I always felt supported and confident knowing I was in good hands. I highly recommend them to anyone looking for a trustworthy and reliable loan officer. Thank you again for making this such a positive experience!

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

I had a seamless experience with great customer service with Veterans United. Drennan, Lani, and the whole team offered all the support I needed and I have absolutely no complaints. Thank you!

headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
Photo submission from Leroy H.

We really love Veterans United they did a wonderful job in getting the loan approved in the shortest amount of time. Kudos to Travis Davis who started the process for us. Thanks to Veterans United for taking us on this journey and Thank you Travis Ward for starting us on our journey and Tina Wiggins for helping us complete this wonderful journey!!!

headshot image of Tina Wiggins

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars

I had the pleasure of working with Minna and Jen for this process. We found an amazing home, the team was very active and responsive for our requests, and they really fought for every penny. Couldn’t recommend more, thank you so much Veterans United for helping our family find its wonderful home!

headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars

Mason and the entire team were outstanding! Always there when I needed help or a question answered! We are so pleased with how everything went so smoothly! They are very professional and have a lot of patience!
Now we have our first home!
Thank you to all!

headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars

The entire Veterans United team was so helpful, and we could not have gotten into our new home without them! We are so thankful for this group and highly recommend them! The process was easy to understand and the communication was outstanding! They are a top-notch group of professionals, and they get our highest recommendation! You will not be disappointed.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
headshot image of Jen Heishman

Loan Officer: Jen Heishman

NMLS# 1407373

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5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars

My experience with Veterans United was outstanding from start to finish. The entire team made the home buying process smooth, transparent, and far less stressful than I expected. Karol Hart was an incredible loan officer — always responsive, knowledgeable, and willing to explain every step clearly. I always felt informed and supported throughout the process. The communication, professionalism, and overall coordination between everyone involved made me feel confident every step of the way. I truly appreciate how dedicated the team was to helping me get into my home.I also want to recognize Amanda Girrard, my transaction coordinator, who was incredibly helpful throughout the process as well. Amanda was responsive, organized, and helped ensure everything moved smoothly behind the scenes.Together, they made the home buying experience far less stressful, and I’m very grateful for all their support.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Photo submission from Timothy T.

As a first time buyer, Veterans United provided my family with a great home buying experience. Tom Champion and team was on top of the entire process from start to finish with great communication and a process made simple for me, the buyer. We cannot thank Veterans United enough for the hard work they did and for making our dreams come true with a beautiful home. Thank you Veteran United!!! The Topping Family

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

4 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars

Outstanding! They make it easy.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

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Experience first-hand why 373,567 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars

Ken Carson has been fantastic, has my highest of respect and recommendation.

headshot image of Kenneth Carson

Loan Officer: Kenneth Carson

NMLS# 2772170

5 out of 5 Stars

When I started the process to by my home I was nervous! I was especially nervous about financing. Scott was the first person I talked too. First thing he said was you can do this! Everything on Veterans United's end was spectacular. Scott kept in constant contact with me. When he wasn't available his supervisor Mason stepped in. When things got rocky with my city's point of sale inspection they never abandoned me. Scott listened to me vent and always reminded me that it would work out. I would have done this a long time ago if I knew this team was there. My situation was different since I was coming from a lease to own, but they took that in stride and now we have our home. I can't say enough great about Scott and Mason and all the people I worked with at Veterans United.

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
Photo submission from Vernon D.

I was in a very bad place and did not know where to go or what to do. I saw an advertisement about the Veterans United homeowner program and decided to take a chance. I was greeted by Rusty Burney and this guy was amazing. He helped me through the whole process, even when I was tired of my to-do list his encouragement helps me get through. I am now a proud veteran homeowner. His team was absolutely awesome as well, what a team!!!. Thank you so very much

headshot image of Rusty Burney

Loan Officer: Rusty Burney

NMLS# 1862380

5 out of 5 Stars
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

They really went out of their way to make it easy and the least amount of stress possible.

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

Everyone was kind and helpful and responded quickly

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

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