Everyone kept me on top of what was needed and made it very easy to submit the information. The realtor was very helpful and the whole team did a fantastic job keeping me informed of what was needed, the next steps and providing information for my new home in regards to setting up utilities, garbage pick up, security, wifi etc. I would highly recommend Veterans United Realty to other prospective buyers.
Second Home with Kelly and her team. Another fantastic job and easy a process as home buying can be.
Albert, you and your entire team are outstanding. We never thought this would come to fruition, but you all made it happen. We are forever grateful. Everyone was a pleasure to work with and everybody was very helpful. I will highly recommend your company and you folks to anyone that I know that is looking to go with a VA loan for a home purchase. Thank you again, Eric Roush.
the process was very informational
My personal advice: I had shopped around for a lender for a minute until I decide to go with Veterans United. I am very happy with the choice I made, you will be too. "Thank you, Mr. Kaplan"! Josh and his entire team were Great though out the process. They always kept me informed step by step and always had great follow-up. Thank you again.
It was good working with the team. I was not totally happy with not using my title company of choice and finding out at the last moment that the loan would not fund for 3 days. All things being equal, service was good.
I keep having problems in making my payments every month with Carrington. They don't recognize my loan number.
Response from Veterans United
Hi Carlos,
I’m sorry you’ve had recurring trouble making your payments. I know how frustrating that can be. Even though Carrington services your loan, you’re still part of the Veterans United family. Please reach out to my team at 1-800-212-5200 or ClientAdvocate@vu.com so I can help.
Sincerely,
Claire S., Client Relations Manager
It went well on the loan side, the realtor side leaves much to be desired
I will recommend any and everyone to veterans united. They were very responsive and gave me an easy path to better credit to get approved for the home. They offer a lot of things that will benefit everyone!
Good experience and great service.
Wow, where do I begin? Veterans United and my team of Adam, Amanda, Rich, and Shannon are all Rock Stars! I began my journey to homeownership without a clue, luckily these guys and gals were there every steps of the way. From outstanding customer service to personable interactions and did I mention they have streamlined their process, so you have your own portal that allows you to track the process/progression of your loan? Well, they do, and it's great. Veterans United doesn't just get you pre-approved and tell you to do ABC, they have videos, and articles that further explain each step of the process, detailing what to expect, why this step is necessary what the next step is. Simply put, they bring their a game every time.
Veterans United helped us when no other lenders wanted to assist even though my credit was good and improved my finance binder. Kat Weissborn gave me a call with a pre approval after looking at my info within 24hrs and from there her and her team guided us the whole way. From there Desi stepped in to assist us with the Loan documents and process and made it sooooo easy to understand. I love VU and don’t know why everyone gives this lender a hard time. Also to note this is my first time EVER using a VA loan and I’ve been in the service for 17years. If they can make it easy for me and my family, they can do the same for you!!!We love it and HIGHLY RECOMMEND for VA LOANS.
Outstanding service team and super easy to work with.
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Experience first-hand why 381,362 homeowners give us a perfect score!
The only problem is , I thought you all had the electric and water swapped over to my name. Power is off . This team was amazing , my first home purchase but I can’t imagine a better team
Jordan was always willing to help! Even when he did not need to. He also made me feel very comfortable with all the processes.
Travis Ward was very helpful with getting our loan through. I've used this company before and I'd use them again. The whole group of people that work there do a very good job with making sure everything is done correctly.
Our experience with veterans united was outstanding, with a very professional and knowledgeable staff. They made our
home buying process smooth and easy.
I had not purchased a home in over a decade and I do remember a TON of paperwork. Veterans United worked with me, answered all my questions, and truly made the journey to home ownership a walk in the park.
Very fast honest and very professional and they go above and beyond to help you as they truly have your best interest at heart.


