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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,269

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 472,269 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Mike Quinn

Loan Officer: Mike Quinn

NMLS# 2736922

5 out of 5 Stars
Would Recommend
headshot image of Danielle Grefrath

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend

I had a great experience. Everyone was on time. Helping me all the way of buying a home All gave me a nice experience. I didn’t have this in Florida. When I had questions they were answered for sure. I would recommend this all the way. In knowing what I know now it was Amazing

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
Photo submission from Komla A.

Great team... Good experience overall it took me a month to close everything went smooth a fast.. love veterans united..will recommend it to friends and families...

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend

Great team!

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Would Recommend
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Would Recommend

Just amazing how professional and knowledgeable this people are, I will always be grateful for their help and the dedication they displayed throughout the whole loand approving process.

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

Nice doing business with!

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

4.5 out of 5 Stars
Would Recommend

The Team worked for me till the very end. I have been working with Keleb and his team for over 2yrs. Trying to find the rite fit. Just have a big Cheer for that team.

headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

They were easy to work with and went above and beyond to make sure I got the house that I wanted

headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
Would Recommend
Photo submission from Scott F.

If you want good communication, Veterans United representatives who truly act as your advocates, and on-time delivery, Veterans United is the lender of choice. I've always believed in the cliche, Do what you say and say what you do. Veterans United lives and breathes it every day. I am very thankful for the opportunity of homeownership. Admittedly a few years ago, I never thought I would be in this position and Veterans United made it happen. Thank you. I’d like to thank Megan and Michael for helping me achieve homeownership again after 15 years of renting. I love my new home and the mortgage payment is less than the current rent I was paying. Excellent communication and Megan was truly an advocate through the process. Hats off to the team at Veterans United Home Loans. I will never look at my service as an individual accomplishment. I was successful because of those around me. So for everyone I encountered in the Air Force, thank you for making this home possible.

headshot image of Megan Crocker

Loan Officer: Megan Crocker

NMLS# 1902220

5 out of 5 Stars
Would Recommend

Easy to communicate and navigate!

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

We love working with Alberto and Shari at Veterans United they made our home loan application and process so smooth and kept us on track for closing. They made everything work for us and we really appreciate their hard work.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

The experience with Schandler was so amazing, personal, and 100% professional.
This was the best home buying experience that we have ever had and it is all due to Schandler.

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
Would Recommend
headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

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4.5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend

Veterans United made first time home buying incredibly easy. Mason, Ryan, Christy, Michel thank you all so much for all your help. You guys were amazing and I truly appreciate the house warming/marriage gift. Would recommend to any one in the market for a home.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Everything went through smoothly on VU side and I feel like they have done everything to help me reach my goal.

headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend
Photo submission from Santa C.

After a long struggle figuring out what job to take and where to live, we finally made our way to Tennessee. We said no to many and found the right home for us, our fur babies, and our plants. It’s an acre with a pool and a fenced-in backyard. Happiness was found with the help from our realtor and VETERANS UNITED!

headshot image of Alex Demczak

Loan Officer: Alex Demczak

NMLS# 1559325

1.5 out of 5 Stars

Emily is the best everyone else is either in team meetings or nasty like Abby

Response from Veterans United

Hi Kevin,

Thank you for sharing your feedback. I'm glad to hear that Emily made a positive impression on you. At the same time, I'm sorry that other parts of your experience left you feeling frustrated.

I understand how stressful it can be when important items arise close to closing, especially when you're trying to coordinate employment documentation, review updated disclosures, and complete signing on time. When communication feels rushed or it's difficult to reach the right person for answers, it can add unnecessary frustration to an already stressful process. I'm sorry that your experience left you feeling unsupported.

I'd appreciate the opportunity to learn more about your concerns and discuss your experience further. Please contact me at 1-800-212-5200 or ClientAdvocate@vu.com. The Client Advocate team is available Monday through Friday from 9 a.m. to 5 p.m. Central Time, and messages received outside those hours are typically returned the next business day.

Sincerely,
Claire S., Client Relations Manager

4.5 out of 5 Stars
Would Recommend

Justin, Jordan and Brianna did a fantastic job!

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
Would Recommend

Amazing!!!!! Travis Ward and his team made our experience extremely satisfying. I highly recommend Veterans United Travis Ward and Team, it's our 3rd home we purchased, and each experience is more satisfying.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Evan Campbell

Loan Officer: Evan Campbell

NMLS# 2732305

More Reviews

See all 472,269 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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