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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

441,953

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Matthew Czerwonka

Loan Officer: Matthew Czerwonka

NMLS# 1073284

5 out of 5 Stars
Would Recommend
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars
Would Recommend

The ones that I work with, was great.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Dear Veterans United Team, There are no words big enough to describe Michelle Westbrook. She isn’t just a lender—she’s a fighter, a believer, and a life-changer. I’ve worked with her as a real estate agent, but when it came time to buy my own first home, I chose Michelle without hesitation. My file was tough, but she never gave up. She believed in me when I didn’t believe in myself, and today I’m sitting in a home I once thought was impossible. Michelle is relentless, passionate, and truly cares about every client. She doesn’t just do loans—she changes lives. Veterans United, please know how blessed you are to have her. Michelle, you’re phenomenal. Thank you for everything.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars
Would Recommend
Photo submission from Manuel R.

This is the 2nd time we have used Veterans United to purchase a home under the VA home loan program. Just like the 1st time, they were able to get us approved while other National competitors told us no. Our loan officer did an outstanding job with follow-ups and keeping us informed. He and his team led us on every step of the way. Veterans United with make you home buying journey a pleasant one.

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

There are not enough positive words to say. Tony and his team were the best I have ever had the pleasure of working with. They kept me up to date if documents were needed, signatures were required or just checking in to see if there were any questions. I was able to contact him any time that was convenient and even weekends. His team continued to check in and I was assigned a concierge that recommended different services, assisted us with questions and even set up a move package to help get services and cable changed over.
Dealing with Tony and his team was stress free and made our application, underwriting and closing extremely simple. Tony's reputation is that of a superstar. Extremely professional and personal. His recommendations were spot on and his positive words kept us pressing forward. I cannot thank them enough for their seamless work and best teamwork I have had the pleasure of watching. You can't go wrong...

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

AMAZING! SUPER HELPFUL! VERY NICE !

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Everything went so good always the way thought I was happy all the way

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

We can genuinely express our satisfaction with Veterans United; the entire experience has been not only pleasant but also remarkably seamless. From the very beginning, we had the privilege of working with Maureen McDermott, who truly stands out with her exceptional knowledge, warmth, and responsiveness. No matter the question, she was always quick to provide us with clear and thoughtful answers.Maureen’s collaborative partnership with Gabe was equally impressive. Their synergy is evident, as Gabe steps in to support whenever Maureen is out of the office, ensuring that we always felt attended to and cared for.As first-time homebuyers interested in understanding the VA loan process, we approached Veterans United seeking guidance. Right from our initial interactions, we felt a strong connection with Maureen, which reassured us during what could be a daunting journey. To our surprise, we found ourselves on the path to purchasing our first home in just two months—all while anticipating the arrival of our baby. It was an unexpected but exhilarating experience that we will cherish forever.

headshot image of Maureen McDermott

Loan Officer: Maureen McDermott

NMLS# 1213854

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
Photo submission from Timothy W.

Thank you Veterans United for walking me through what otherwise may have been a frightening and nerve-wracking process. From ensuring my credit was right to work with my budget, you guys were with me through the entire process. I can't thank you enough. Tim #ProudVeteranHomeowner

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend
headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Would Recommend

The process was very smooth and the support was much needed for a first home purchase. Thanks to the team for everything.

headshot image of Steve Harvel

Loan Officer: Steve Harvel

NMLS# 1842474

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
headshot image of Joe Koetting

Loan Officer: Joe Koetting

NMLS# 2150681

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5 out of 5 Stars
Would Recommend
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
Would Recommend
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend
headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
Photo submission from Travis H.

Working with our loan officer, Moya, to secure our first home was smooth because Veterans United employees work tirelessly to lower barriers and make the home buying process fun! They set us up with a phenomenal real estate agent, Alissa, who gave us great advice and found a great home for us.

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Most definitely 100%

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars
Would Recommend
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
Would Recommend
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

More Reviews

See all 441,953 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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