Went quickly and smoothly even with a snag as far as who's VA loan to use
Veterans United was just seamless in their processing, it's like having a team working for me personally. It was a great experience thank you guys The Mitchells
Outstanding 👍
Thank you so much for all your help. Very professional and friendly. Made the process stress free.
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Chris and his whole team are outstanding! Made the process smooth and easy!
I was well informed and taken care of through the whole process which felt great with this being such a life changing process.
Best decision ever to go with VU San Antonio you guys rock thank you. Alea Schuyler made it easy for us to get a beautiful home. I would recommend her she will do everything possible to make it work for you. We love our new home and are extremely grateful for Alea’s hard work and dedication
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Experience first-hand why 357,059 homeowners give us a perfect score!
Kris Ball and his team are always there to assist. They walk me through the process efficiently and effortlessly. They answer any questions I have promptly which helps me keep a calm piece of mind. I appreciate all they have done for us. I will definitely recommend them to all my friends and family.
Chris, you're the best.
The whole team at Veteran united was outstanding I thank you ALL
Excellent customer service. Made the process easier for me and my family. We feel really happy and satisfied and will love to do business again. Thank you! Thank you Veterans United for the excellent service provided to me and my family, We are super happy and satisfied. Looking forward to doing business with you again. Thanks to my loan officer Terry Schoonover for helping me through the process and for making this process smooth and easy!!
Joel and his team has helped me several times and each time it has gone without incident. They are professionals and easy to work with. I highly recommend them to fellow veterans looking to either refinance or purchasing a new home! Thanks for all you do!
Can’t get any response regarding my statement after refinancing. My $6k buydown has disappeared.
Response from Veterans United
Hi Troy,
I’m really sorry to hear you haven’t been able to get clarity on your statement and that your buydown funds don’t appear as expected. I can understand how concerning and frustrating that must feel. That’s definitely something we want to look into right away.
Please reach out to me at 1-800-212-5200 or ClientAdvocate@vu.com so we can review your file and make sure everything is accounted for correctly. Our Client Advocate team is available Monday through Friday, 9 a.m. to 5 p.m. Central Time.
