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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,707

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Thank all of you me and my family owe everything to you we will forever think of you when we enter the house we bought.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Two weeks before contacting Veterans United, we were turned down and told we would have to wait a year at least before we could purchase a home through the VA by a local mortgage company. I reached out to Veterans United because I had received an email from them. That was in February 2025. Sarah reached out to us and made sure our credit was in order and that my less than 2 years of self employment would meet criteria. Once that was all good, she directed us to Mike and his team and the process was on. Mike and Chad were essential in assuring I had everything needed for underwriting. They were invaluable throughout the entire process and helped us buy our dream home! We closed May 2, 2025! Another great thing about Mike and Veterans United is that they do not stop being there for you after you close. Veterans United treats you like family not just another account number!

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

Highly recommend to anyone looking to purchase to their next property. They were so good my real estate agent added them to her contacts for future buyers.

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars
Would Recommend
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
Would Recommend
Photo submission from Randy B.

At first, we were very apprehensive about applying for a refinance with an internet company. After we committed, we soon found out the process was quite easy. All the documents were sent via portal. At closing, the notary came to our house . This was especially helpful during this pandemic.

headshot image of Mike Revis

Loan Officer: Mike Revis

NMLS# 2007662

4 out of 5 Stars
Would Recommend

Almost flawless transition on my home loan refinance. And extra payment was taken for my old loan post closing on new loan. Loan officer was not very proactive in assisting with a solution.

headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

4.5 out of 5 Stars
Would Recommend

Great job

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend

Buying a home can be one of the most stressful experiences in life, and we definitely felt the pressure going in—but the VU team completely changed that for us. From start to finish, they made the process feel manageable, even during the most overwhelming moments. Their guidance, patience, and constant communication brought us a level of comfort and confidence we didn’t think was possible. They took the time to explain every step, answered all our questions—no matter how small—and truly cared about our success. On a scale of 1 to 10, a 10 doesn’t even begin to capture the level of care and dedication they gave us. Words can’t fully express how grateful we are for their support in making sure our family got the home we wanted. They turned what should have been a stressful journey into a positive, memorable experience. THANK YOU TO EVERYONE AT VU!!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

We have been very happy with our team at Veterans United and would highly recommend the company!

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Jamie and the team were amazing!!! She felt like family, literally a sistah from another mistah. She answered a billion of my questions (and yes even my not so thought out ones). As well as kept me in check and disciplined so that I could finally purchase my first home. I couldn’t have asked for a better first experience with Jamie and the VU team!! If any of you out there are questioning should I got with VU and Jamie. I’m telling you that you can’t go wrong.

headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

3 out of 5 Stars
Would Recommend
headshot image of Tyler Chinn

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
Would Recommend
headshot image of Matthew Gandlmayr

Loan Officer: Matthew Gandlmayr

NMLS# 2486642

5 out of 5 Stars
Would Recommend
Photo submission from Richard H.

Thank you so much for the great service the VU team provided me and my family. We recommend them to everyone and every service. Keep making Veterans and service members as happy as your team has made us.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

The first time we went through VU for our home was hectice but Wei Wei and team VU walked us through the process till we got our forever home. The second time was less stressful because we have faith in Wei and the VU team to make the process smooth and smooth is fast. Kudos to the team and Wei.... Thank you VU for making this experience fruitful and minimal stress. Mahalo

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

I'm honored and privileged to have worked with the amazing Veterans United team. This may sound crazy but I'm already looking forward to buying another home just to work with the team again.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Thanks for hitting me up to save me money. Hopefully we can talk again and save me more money

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

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5 out of 5 Stars
Would Recommend
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend

This was my second consecutive home purchase with the assistance of Veterans United Home Loans. I hope I never must use them again for a purchase but that's only because I have my forever home. But refinance? In a New York minute, I'll be calling the team at Veterans United. I appreciate their hard work, and transparent communication. They gave a timeline, and they stuck to their end of the deal. We were off by a couple of days, but that was 100% on me. Feel free to pass them the baton. They'll take it and run the race of their lives for you.

headshot image of Drew Alexander

Loan Officer: Drew Alexander

NMLS# 1407112

5 out of 5 Stars
Would Recommend

Always, available 👍

headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
Photo submission from Jason J.

Very thankful that I went through the Veterans United team to get our loan. Very pleased with the outcome. Thank you, Jill, Mike, Neisha, Andrew, Shane, and Kendra!!

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

I would never…ever….use a Veterans specialist lender other than Veterans United! They are like family , that is how warm and kind they are. Thank you to ZACH ROBERTS TEAM!

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend
headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

4.5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

More Reviews

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