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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,653

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

5 out of 5 Stars
Would Recommend
headshot image of DJ Leverton

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

Great job VU! Christopher is superb and Meredith helped us tremendously.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

My team was so incredible! We hope that everyone uses Veterans United for their VA loans! Every step of the way they were there, attentive, and so kind! Recommend to all!

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend
Photo submission from Terrill T.

I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.

headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

4 out of 5 Stars
Would Recommend
headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

Great job by the whole team! You made the experience enjoyable and very convenient.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

4.5 out of 5 Stars
Would Recommend

My only issue was the way the interest rates were disclosed and VU isn't unique in the way they do it. Like I said, I like all my info laid out, and I didn't realize that the interest rate was already bought down which skewed my numbers. Also, our previous lender was better about how they locked the interest rate. This one felt more trap like.
However, the people I talked to were all very personable and I'm really happy with how fast it went. I didn't know you could even close a house so quickly, and if the stuff that wasn't in our control was quicker, I believe Ben and Jim could've kept up. They were great.

headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
Would Recommend

Jen has been so awesome to work with. Her genuine personality and professionalism, and her ability to connect is very special that you do not find in others. From the moment we spoke, I knew Jen had our best interests in mind and ensured we got the home we loved and dreamed of. From the Poblete’s, we’d like to thank her and her team so much for their tireless work and efforts. We know they worked hard for us. And we are very lucky to have her as OUR Loan Officer!!!

headshot image of Jen Huppert

Loan Officer : Jen Huppert

NMLS# 2596620

5 out of 5 Stars
Would Recommend
headshot image of Max Carratura

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend
headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Really Good Experience !!!!

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend
Photo submission from Kimberly D.

Working with Veterans United was such a huge blessing! I got introduced to Ryan back in May when initially trying to pre-approve for a home. I was in the process of moving back home due to the pandemic so I was jobless and without a steady income. The only income I had was disability and at the time it wasn’t enough to qualify. Ryan told me what I needed to qualify and within weeks (nothing but God!) I was at 100% disability. This and only this allowed me to pre-qualify. Ryan was with me the whole time. He told me about my credit and what to do to maintain the score. His team of people was great and held my hand. Sidebar: This is my first home and though it’s a blessing to receive disability, I had to go through some things to be awarded it. Nevertheless, a furloughed job, living with my parents, and collecting unemployment for close to a year was all worth the wait of walking into a newly built home. Thank you, Ryan and your awesome team for giving me a place of refuge and peace.

headshot image of Ryan Anderson

Loan Officer: Ryan Anderson

NMLS# 1393748

3 out of 5 Stars
Would Recommend
headshot image of Mike Patzius

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

I received great service as a first time home buyer!

headshot image of Brad Dickherber

Loan Officer: Brad Dickherber

NMLS# 2091067

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
Would Recommend

overall everything was most excellent and quickly handled.
you seem to treat veterans with priority care and understanding.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars
Would Recommend
headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
Would Recommend
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

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5 out of 5 Stars
Would Recommend
headshot image of Andrew Struttmann

Loan Officer: Andrew Struttmann

NMLS# 2371291

5 out of 5 Stars
Would Recommend

Everyone made sure that I was taken care of, and had my back through every step in the process of buying my first home. I couldn’t be more appreciative of the hard work that went into my home loan. Thank you guys so much!

headshot image of Jeff Matlock

Loan Officer: Jeff Matlock

NMLS# 2029705

4.5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
Photo submission from Christopher J.

I strongly recommend Veterans United to any veteran looking to purchase a home with a VA loan. VU will walk you through every step in the process. They truly think of everything and make the process as efficient as possible.

headshot image of Adam Nelson

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

3.5 out of 5 Stars
Would Recommend
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Honestly this whole experience was as stress as it could be. It seemed like everything went quick and easy. I never felt out of the loop and really felt like I had a team that cared about me. I would recommend Veterans United to all that qualify for this service, including my parents. Thank you everyone for assisting me with getting my new amazing home!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

More Reviews

See all 401,653 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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