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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,112

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 382,112 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Bill Bales

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Veteran’s United made the process very easy and kept me informed all the way through. I felt they honestly care in helping veterans obtain the home they’re looking for.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
Would Recommend
headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4 out of 5 Stars
Would Recommend
headshot image of Justin Miller

Loan Officer: Justin Miller

NMLS# 2102284

4 out of 5 Stars
Would Recommend
headshot image of Chris Clark

Loan Officer: Chris Clark

NMLS# 2211769

0.5 out of 5 Stars

Learn how to read & count. Check your computers & keep track of incoming emails instead of waiting for 2 weeks.

Response from Veterans United

Lonnie,

I’m really sorry you were disappointed with your experience and appreciate this feedback. I was able to review your loan with your Client Advocate, Josh, and he let me know you have his info should you need anything else. We're here for you and the line will be open. On the bright side, I see we closed about a week ahead of schedule all considering! I sincerely wish you the best in your new home and most importantly, thank you for your service.

Sincerely,
Kendra, Client Relations

5 out of 5 Stars
Would Recommend

We had a very positive experience with VU. From first contact to home purchase closing, in our case, was about two years, because of our retirement schedule and the delays acquiring records during covid-induced slowdowns. VA alternately helped when we needed it, and accommodated during the slow periods. The staff were delightful to work with.

headshot image of Forest Nenninger

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

I loved the ease of signing documents. In addition, the "to-do" list was beneficial and easy to use.

headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Brad Mendosa

Loan Officer: Brad Mendosa

NMLS# 2020947

5 out of 5 Stars
Would Recommend

I cannot express in words how thankful I am for the great service provided by Veterans United and AM Realty.

headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

I had a lot of anxiety at the beginning of the homebuying process but Veterans United definitely made it an easy hassle free process!

headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend
headshot image of Derek Parnell

Loan Officer: Derek Parnell

NMLS# 2129892

5 out of 5 Stars
Would Recommend

While the process of looking for a home in this market wasn’t the easiest, every single person we worked with at Veterans United was readily available at all times and answered all of our questions thoroughly. Will be recommending to others.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

This experience was way easier than I could have every imagined. I have a very busy schedule and hard to reach availability and never once felt out of the loop.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
Would Recommend

Word can't express how thankful I am with Veteran's United. They helped out with me purchasing my first home in 2018. And my second one in 2022. I would HIGHLY RECOMMEND them.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

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5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend

I had many Obstacles on my journey to buying a home. I honestly can not thank my team enough for all the effort they put in for me to get a home. I will see y’all in heaven !!! God bless my team love y’all

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Would Recommend
headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Lauren Zettler

Loan Officer: Lauren Zettler

NMLS# 1432065

3.5 out of 5 Stars
Would Recommend
headshot image of Vince Bentinganan

Loan Officer: Vince Bentinganan

NMLS# 1987234

4.5 out of 5 Stars
Would Recommend
headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

More Reviews

See all 382,112 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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