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Page 2022 of Unfiltered Reviews from Our Homeowners:

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5 / 5
Would Recommend

veterans united was simply amazing. Chris rohr And Jeff goodman were extremely helpful. They worked so hard to get my loan thru . even with some credit issues they were able to be upfront and help me they them. veterans united helped my dream come true even when I thought it was impossible. Thank you so much

5 / 5
Would Recommend

Very fast turn around on documents and responsive to questions for a first time buyer they were very patient and worked with me to understand everything

5 / 5
Would Recommend

Matt Murphy was a pleasure to work with. He made sure that I understood the procedures and answer all questions that I had. He ensured that I received a list with all documents needed that help to expedite the process. I and my family is grateful for his hard work and dedication in making our dream come true to become a homeowner for the first time.

5 / 5
Would Recommend
4.5 / 5
Would Recommend
5 / 5

Mike Mange, Shannon Lilley, Mike Cecero, Adam Carr and the rest of the team were amazing to work with. They kept us informed of everything we need and we would recommend their team to anyone. Give them all raises!

5 / 5
Would Recommend

First of all I want to say thank you for your hard work and help. From start to finish I was glad I selected you from my Google search. It took 17 seconds for you to call me after I clicked your site.

I just wanted to say that when it came down to the part getting information for the underwriters, I felt that maybe if you had a set list of paperwork that we needed to get it would have been better. Hard for me to explain but I am sure that every loan is different in what the borrower needs to provide for underwriting but many forms and paperwork would be the same.

Maybe give the borrower a list (like you did) but with all forms and tasks, for example: Tax transcripts, my VOE.

I felt that when tasked to get this information it was at a crucial time in the process before underwriting. If the borrower had a list to work on they could have the paperwork and if it wasn't needed then oh well.

If they had time to work on it and not use it, it would be better than my case of my company not being able to supply it at a critical time.

That is the not so short of it. This by the way is not a slam by any means. You guys were great, Brandon, Cameron, and Andrea. I thank you so much. Your hard work got me where I wanted to be. In my new home.

This is just something we thought we should share about the process. Not that we are right. But all of us in this family are used to refining processes. Obviously some things are set in place for a reason.

Thanks again, VU is incredible. Committed to helping your customers.

5 / 5
Would Recommend

I've already recommended Michelle Jones to a friend of mine. The process was an absolute ideal experience for a first time home buyer. Both Michelle Jones and Kris Gustafson were outstanding individuals and ensured the entire ordeal was painless and pleasant.

4 / 5
Would Recommend
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4.5 / 5
Would Recommend
3.5 / 5
Would Recommend
5 / 5
Would Recommend

I couldn't have had a better loan officer than Rachel. Thank you all at Veterans United!

5 / 5
Would Recommend
4 / 5
Would Recommend
4.5 / 5
Would Recommend

Shane and Molly are top shelf, organized, efficient, helpful and thorough.
I would rate them high on the performance scale.
Very pleasant to work with.

5 / 5
Would Recommend

I think Ryan was very professional and knew what was needed too get my loan approved in a timely matter. The first packet he sent me was all that was needed. I only had too sign a few papers and return them. That was the simplest and fastest process I had in buying a home.

5 / 5
Would Recommend

Although I have a personal friend in real estate here in Franklin, I chose to work with your referral, Pam Tyson. Best choice I've made in years! Her efforts on my behalf were far and above what I expected. It has been over forty years since I've purchased a home, and her guidance made all the difference.

Additionally, from my first query until final closing, Brendon Wilson was on top of everything.

My reluctance to pursue the other survey offered is simply because of the moving process and interrupted Internet service during that time-frame.

5 / 5
Would Recommend

Blake and the team at VU made the whole process an easy one:-) I appreciate his professionalism and overall effort:-) I would definitely recommend them highly:-)

4 / 5
Would Recommend

David Llewellyn, is a very professional in keeping touch with his clients.
It was a plesure doing bussiness with him.

4 / 5
Would Recommend
4.5 / 5
Would Recommend
5 / 5
Would Recommend

Kind of wish I had the opportunity to close on and hold a lower percetage rate, prior to actually doing it. Other than that Mitch was an outstanding loan officer, got back to me quickly and explained every detail, no problems recommending him or vu to anyone else~

5 / 5
Would Recommend

Casey Martin helped with many questions and solutions when deciding on some how to's. He was there at times that were past business hours, weekends, and was always positive about getting things done.

5 / 5
Would Recommend

Ted and Caleb did an Outstanding job during our loan process. I would highly recommend both to all my friends and family. They answered all of our questions and were very helpful throughout the loan from pre-approval to closing. Thanks again and keep up the Great service.

3 / 5
5 / 5
Would Recommend

This was amazing!! You all did an outstanding job through the entire home buying process, you gave my family a place to lay their heads and know they are safe when I have to be away. Thanks again for all the amazing support you all provided!!

5 / 5
Would Recommend

Brendan Wilson did an exceptional job making sure I was always informed of what was going on in regards to my home loan. He went above and beyond and made himself available after hours during times when there was such a big time difference between Hawaii and Kansas time zones. He was extremely personable and always made sure he answered any questions I had. If I didn't quite understand, he would then provide me with examples. I would most definitely recommend and trust Brendan to assist my friends and family as their loan officer. Brendan did a great job and I'm so lucky/blessed to have had the opportunity to work with such a wonderful person.

3 / 5

Devon and Johnna did an excellent job answering my questions and walking me thru the process. Great job you two!!!

5 / 5
Would Recommend

Michelle Jones, Kris Gustafson and the rest of the team were EXCEPTIONAL. I could not have asked for a better team to work with. Their level of detail and communication is second to none and it was truly a pleasure to work with them. I would highly recommend this group!

5 / 5
Would Recommend

When my husband was hurt a few years back we came very close to losing our home and lifestyle we had worked so hard to secure. The VA stepped up and helped him get back on his feet while still not being able to walk. That was my first experience . Our second was our recent refinancing through the home loans dept. Our initial contact person was Aaron Foster. He was also our last phone call after congratulating us on our new, locked in and approved loan. He made the process so easy compared to other experiences we have had over the past 20 yrs. He always returned calls and faxes within the expected time frame. Our questions were always answered. He was professional and hard working. We had a fabulous overall experience, plus best of all.....the closing took place over a cup of coffee at our kitchen table .

See all 66,809 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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