This is a company that stands out in the crowd. The first email and phone conversations I had with Veterans United Home Loans was positive and reassuring of how the process of buying a home would be. This continued through a relationship that requires you to have certain information in an orderly fashion to give a lender. They always made sure to let you know that any question could be put on the table and it would be answered with knowledge and respect. I give this company one of the highest marks for clarity, integerity, knowledge, and being prompt in my financial world. Carol Tiffany of Newton Iowa
Josh Schultz was amazing! I was so busy through the whole process but he helped me get it all done. After shopping around for a proper lender to use my VA benefits I was so happy to find Veterans United. I will let all of my brothers and sisters in arms know about this fine company!
Matt was not a very good rep. He was misleading and never gave me straight answers. Also he was never clear on anything. Also was untruthful when it came to some inportant information.
John Parker was very helpful he went above and beyond to help us secure this home and I would recommend him to both friends and family.
The team I worked with was outstanding! They kept me informed as the buyer and were able to keep me accountable with the information needed to complete the purchase. I will recommend Veterans United to all Vets in the home buying process. My personal experience was top notch, your agents provide spectacular service. You made the house buying process a breeze and I look forward to using your services in the future!!!
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This was my first home loan and everyone was helpful in walking me through it.
I would like to say that i was very impressed by how quick and easy it was in getting my house. My loan Luke Thurman was so easy to talk to and answered every question I had. My field agent Deberah Stepanek who assisted me with the property also did a outstanding job in setting up inspections and working to get things moving along. I would definatly spread the word to my friends and family onb how great the team members are who work for Veterans United Home Loans. Again Thank you all!!.
Joey, Jessica, and Jonathan were all outstanding to work with! They all went out of there way to make the home buying process as seamless as possible! Thank you for everything! We will reccomend Joey's team to everyone we know buying a home!
Joey and Jessica Jones were really AWESOME to work with. They kept us informed on the processes that was happening during the loan process, and was available if we had questions.
I would recommend these two to work with for a loan!
Our experience with Veterans united home loans was amazing. We always had our questions and concerns answered very quickly! Dan was very helpful and professional.
Mitch Casteel our primary agent and his assistant Elizabeth Hansen were absolutely outstanding! Their rapid responses to our questions was extremely appreciated. Waiting hours or days for a response to a question can be irritating and stressful. Mitch and his team were on top of everything, guiding us through a confusing and difficult process we have not gone through since our last home purchase 18 years ago. Mitch and Elizabeth were extremely professional and friendly, making us feel at ease knowing our home purchase was in capable, competent hands. Veterans United Home Loans should be grateful to have such fine employees. Thanks Mitch and Elizabeth for a job WELL DONE!
Gerrit did a great job with my loan process. I purchased the property from the owner without a real estate agent. I was guided through the process with all my questions handled quickly and in a professional way. It was like dealing with someone I had known personally for years.
William L. Baker
Doug and Sheila were amazing to work with. I always have tons of questions and would email them constantly. They would respond immediately with the answers I needed. They're very warm hearted and made me feel completely at ease with the entire loan process. I am definitely recommending them to my military family and friends. I am so thankful that I chose Veterans United!
My experience with Veterans United Home Loans was fantastic! I would highly recommend them to any veteran interested in a home purchase. They have the home loan process down like no other. Their heavy focus on great customer service shows. It shows in the little things.... Things like the gourmet cake-in-a-jar with a little marzipan house on top (which was delicious btw). Things like the little bags of confetti used to celebrate closing which were enclosed in the welcome packet. Things like my loan officer (much love Nick and Josh) remembering that my wife and I go to the gym - and sending us a nice waterbottle, stopwatch, towel, and gym bag. Things like staying in touch consistently and getting back to me quickly when I had questions or concerns. For these reasons and more, I've already recommended the company to my friends. I actually show people pictures of the cake-in-a-jar because I was so impressed! The Realtor they connected me with was stellar too. Geri was a great listener, professional, likeable, and effective. She always showed up on time for appointments, reponded to emails promptly, and showed us relevant properties based on our wants and needs. Geri, you rock!
I have only positive feelings for Veterans United Home Loans and would, without hesitation, recommend them to my closest friends and family. Keep up the great work guys and thanks for everything!
The entire team of Mark, Daniel and Jaimie did a great job. They were very quick to answer questions, send information and communicated brilliantly with our real estate agent. Thanks to their outstanding attention to our account what was already a stressful process was made much easier. We want to thank them and VUHL for their assistance in purchasing our first home.
Ryan and Ben were awesome to work with. They gave us an easy checklist to follow so we could get all the docs they needed quickly. They followed up without ever making us feel overwhelmed. Truly an outstanding home buying experience. Thank you all for helping us purchase our new home.
I didn't have much contact with the loan officer once processing began. However, Amanda Lakso is 10+. She was diligent, responsive and communicative and made the process easier.
Kaleb Long is one of the most genuine people I have ever come across in my life. He absolutely seemed to care and was very helpful through each obstacle that was presented throughout the entire process.
Mary Jacobi was awesome!! Ad a 1st time home buyer she answered all my silly questions.
The loan process went very smoothly. The VU team was great and Scott was a huge help whenever we had a question or needed advice about anything.