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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,653

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
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Showing all 401,653 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Such a great experience and loved every moment.
The Team was always there to answer any and all questions and left nothing to worry about.
The process could not have been more smoothly.
They always answered the phone end sometimes after hours.
Veterand United was always there for the Veteran and thanked me at every turn
Best in the Business.
Wayne

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Thanks to Jake and his team, I was able to close on my first home.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Everything went as smoothly as possible and all our questions and concerns were addressed fast and professional.
We would definitely recommend our Team to anyone out there needing these services!

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Absolutely amazing!! I have the home of my dreams!! Thanks Veteran United for making that possible.

headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

5 out of 5 Stars
Would Recommend

The whole team mad my experience easy, what I didn’t understand they explained things to me.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend
headshot image of Nick Johnson

Loan Officer: Nick Johnson

NMLS# 2086150

4.5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Everyone on the team was awesome to work with, easy to talk to and helped in every way possible. Thank you for making my PCS less stressful.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Great customer service! Most everyone I spoke with was very helpful in answering questions as well as helping in finding the best solution to many challenges. I really appreciated that most Veterans United employees were vets themselves. I felt like each and everyone of them empathized with me as a veteran and appreciated my service.

headshot image of Phillip Bacon

Loan Officer: Phillip Bacon

NMLS# 2340159

5 out of 5 Stars
Would Recommend
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend
headshot image of Patrick Dowd

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

The entire process was so easy and smooth all the way up to my closing. File uploading process was simple and easy and the DocuSign was fast secure and easy as well. To be approved for my loan, I was required to pay all my loans with the proceeds from my house sale. Once I did this, the title company did not handle the task very well and not only did I have to wait over a week for the payoff to happen, but four out of the five loans I had to make payments on as a payment came due while I waited on the payoff to occur. This was not an expense I was expecting during this process as I gave the title company what was needed for paying off these loans.. I understand this was not the fault of my VU team and they went to bat for me with the title company that was chosen. If I decide to buy another home, I will use them again however I will not be using the same title company again.

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

5 out of 5 Stars
Would Recommend

The process was very easily, & done in a timely manner! I’m so excited to be in my new home!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

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5 out of 5 Stars
Would Recommend
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars
Would Recommend

I was constantly asking questions that Caleb and his team didn’t lapse on giving me the answer or even finding it in short amount of time. Felt like they were in an effort office right around the corner from my house and like I knew them personally. 11/10 and will definitely be giving Caleb a call during my refinance and even future home purchases

headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

If I had to do this home buying process 10 times over I would, especially with my team and Veterans United!

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend
headshot image of Alex Haas

Loan Officer: Alex Haas

NMLS# 2363785

3.5 out of 5 Stars
Would Recommend

The homebuying process is smooth and easy with Veteran united. You will get a team of agent and will guide to the end of the process.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Veterans United stepped up and got everything done that other lenders were unable to do! Great product and great team behind it. Highly recommended!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
Would Recommend
headshot image of Shannon Workman

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend
headshot image of Ross Deeken

Loan Officer: Ross Deeken

NMLS# 1954658

More Reviews

See all 401,653 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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