Could not have been happier with the service provided
My husband and I were very impressed with Ryan Harrison and his team. Ryan was extremely professional and respectful as was Joe and Lindsey. When we called with questions we were never made to feel we were a bother, and we called often. When we left a message, our calls were promptly returned. The respect Ryan had for my husband as a vet was admirable. I must say the service we received far exceeded our expectations. Buying a home was a stressful time for us and this team went above and beyond... and for that we are extremely grateful and would recommend this team to all! Thank you so very much.
Our lender Jeff Mize was extremely rude, nonapproachable and had a holier than thou attitude. He was very snippy and curt. We were given lender credits on our closing costs and I was told by Jeff that if my husband calls in to Veterans United and makes a complaint about him that he could easily reverse the lender credits. I took it as a threat.
Doug was great to work with. Every question was answered quickly and professionally. He responded to every phone call and email very quickly and went out of his way to make sure we ended up in the right house for us - not only the one we could afford, but the one we wanted, too! He made the whole process as painless as possible and was incredibly helpful, even after closing. We couldn't be happier with our experience. Thank you!!
Doug George was simply amazing! He always returned my phone calls quickly and answered all of my questions! I will be buying my next house with his help!
Billy and Melissa work extremely hard and both are committed to delivering in the best interest of the buyer. We could not have done it without them...literally.
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Great staff. Although the under writers were a pain the overral experience was great. Ryan and his team are awesome.
The loan process took a little longer then expected but the VU team was enjoyable to work with through the loan process.
Everything went so smooth and the process was easy and quick! I still can't believe how easy it was! They help you every step of the way and Kayla was AMAZING. She answered every question and got back to me more than in a timely manner. Thanks so much!!
Windsor Cooper was great! Explained every detail and steps for the loan application process, followed up on all of our questions and could be reached anytime we needed him. He did a great job along with Linda Lee wo was ou Veterans United recommended Realtor.
Jon was great. Quick response to any question. Delivered on all promises. THANK YOU!!
I had an excellent experience from beginning to end with this mortgage company. My specific thanks go to Zachary Kieffer on all of his assistance and follow-up. Thank you!
I have to say that this was my first loan and while it may be a difficult process and very time consuming and nerve racking, the professionals at Veterans United were very helpful along the way. I would like to express special thanks to Jon Abernathy as the senior Loan Analist for always taking my calls and explaining things to me along the way. I would also like to send a very special thanks to Matt Landis. Matt was just superb throughout this process and I think that he is an extremely valuable asset to Jon Abernathy's team. I would always recommend Veterans United to any veteran looking to buy a home.
Great Job! Very tolerant and communicative on every aspect of this grueling process! Thanks again!
I want to thank Jeff Magsaman and Amanda Lakso for their absolutely exceptional customer service! They were so helpful and accomodating it was amazing. Amanda and Jeff helped me through this especially exciting time and helped me to feel confident that things were going to work out! I especially want to thank Amanda for being so considerate in understanding my interesting situation in that I am due with my second child and she did everything in her power to keep me informed and in the loop and at one point and time after reassuring me that we were going to be good to go she told me to "rest easy, do not stress and take care of baby". Those words will stick with me forever in the sense that had she not been so compassionate to my situation I would have been an even bigger stress ball than I already was! I truly appreciate all of your help and the fabulous customer service I was provided!! I would recommend Veterans United Home Loans and especially Jeff and Amanda to anyone! I have already passed Jeff's contact information on to a few of my fellow Soldiers. Thank you again so much!!!!!
I would like to thank Tony and his team for assisting me and my family in all areas of the VA Home Loan. They are very professional in their line of work. It would be my honor to recommend Tony's team to another person or family. Again Thankyou for taking care of me and my family.
From the start my loan officer was ready to work. She made me feel confident of the process. I would recommend Ms. Frerking to any veteran wanting to buy a home. She was great. I'm glad I got her.
Daniel was the best! We could not have asked for a better experience.
My loan officer was Joey Jones and he was AMAZING! Joey was prompt on answering any question I had and worked very hard with me get us the home we wanted. He worked late hours and with his assistance we are in our home. We had a very special situation and Joey helped us overcome every obstacle. I am very grateful that I picked up the phone and decided to call Veterans United and Joey was the loan officer who answered the phone. He was the perfect person for our needs. Thanks again Joey!