I love u guys
Luke was prompt and attentive throughout the entire process. My realtor tells me he has never dealt with a VA loan as quickly and seamlessly.
Rachael Bruce was very helpful and made everything so easy for us. When I applied on line and Rachael got back with me within 24 hours I was impressed and felt at ease doing business with her. She was very propmpt with letting know step by step what process was going on as it was happening and was always very prompt in returning calls and answering any questions we had. Thank you Rachel for all your help.
Todd was very helpful throughout my whole home loan experience. I really appreciated the way he handled my loan. He kept me informed at all times of what was taking place and what I would need to do next.
Thank You Todd! You are the BEST!
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Jason and Danielle were excellent!!
This was my firsts experience buying a home in my new country of domicile . The experienced loans officers along with my realtor helped me to navigate the at times complex process. The veterans united worked assiduously in helping my family to accomplish one of our life's goals; home ownership. I am proud of my commitment to serve this great nation, and proud of Veterans United's dedication to veterans and their families everywhere. Outstanding service on a job well done. Thank you for helping to realize our dreams and giving out daughter, "a real home."
Zach, Casey, and the rest of the team were excellent to work with. They made this process easy and stress free. Thanks
we loved Ryan and Eric our loan officers are great. Uw could improve by not ask for the same information over and over. They would than reword it like its was a new question..
Aaron Brooks was outstanding his knowledge on our process was fanomal he was very understanding with with us and respectable with our Elementry understanding of the process with which the time it takes and much effort needs to take place to get a loan for a mortage. We would never work with no one ever unless it was to be Aaron Brooks he is a great asset for the VA.
Andy Moe was Consistently patient, professional, and responsive.
Kaleb Long and his colleagues Joe Narron and Chandra Heartland were courteous, prompt in responding, and tried to meet our time goals. However, the same cannot be said of the processors and underwriters. I recognize our loan was fairly complex, but the processors asked for the same documents several times, and kept coming back for more documents. The underwriters were the same. The pre-loan and loan documents were unnecessarily duplicative. We had to sign "disclosures" and then "notices" of the same disclosures, etc. Then at closing we had to sign several of the same documents again, and then documents that were duplicative. It was sheer overkill. It's a shame VUHL changed banks, because we did not run into these problems to the same degree with 1st Mariner Bank of Baltimore, MD. It's also a shame that the Paperwork Reduction Act does not extend to cover VA lenders. We kept a copy of each document, pre-closing and closing, and our file is literally 3 inches thick. For these reasons, we would not recommend VUHL.
Our loan officer Ben was excellent from the very beginning to the end. We put our trust and faith in him and he did not let us down. We appreciate everything Ben and Veterans United has done for us!! Thank you!!
Through a difficult house buying process Mike and his team were always on the ball and kept us informed. Either by phone or email I always received an extremely prompt response and help. I have already told many of my Veteran buddies of this service level and hope they use you people in the future
A very special thanks to Michael Pitts for doing an outstanding job with everything that was required for me to purchase this new home. If I ever do this again, I would want him on my team!! Thanks again Mike! Sincerely, Brian and Mary Koehler
It was a pleasure working with Veterans United Home Loans. Our loan officer, Katie Rose, was very knowledgeable and easy to works with. Everything was explained thoroughly and the entire proceedure was pretty easy. Katie definitely made this process simple. When I had questions and needed to call, she returned our call immediately. We are very satisfied with Veterans United Home Loans and would definitely recommend them to our family and friends.
Kelly and Jered were teriffic with answering all of our questions. They assisted us in every way possible and have already referred my Brother-in-law to them. Thanks again for everything.
The best experience we ever had. You guy's were great! Thanks so much for all your hard work.
After a couple of blips in the road Jon and the entire VU team was great to work with and answered all my questions. They stayed on top of all of the various things that needed to be done after the purchase and sale. Before our final decision the team check on us to see how we were doing in our search and wanted to help in any way possible. We were very happy with the way everything turned our and are happy to be homeowners.
Roger Modde was my loan officer, and was great. He is the one person who kept me sane during the process. I had to mark the score down because the process of purchasing a home has become ridiculously tedious.
We had an outstanding experience in working with Veterans United. Our loan officer Derek Russel covered every aspect of the home buying experience and then some in an easy to understand manner. I would proud and confident in my decision to refer Derek and Veterans United to anyone wanting to make a home purchase. I would like to personally thank everyone at Veterans United for their hard work and dedication to the home buying experience.
The Lyons Family
Great, fast, and friendly service. Always there to answer any of my questions and always responded to my emails in a fast and timely manner.