As a veteran everthying they did was greatly appreciated. Thanks Joseph keep up the good job of helping veterans
Gmm1 Stephen K Nason, USN
I'm 63 years old and to this day I did not know all the benefits that the VA has to offer I'm glad to know that a loan officer Aaron Williams contacted me and gave me the information I needed and now my wife and I own are very first home thanks to the VA loan
Quick and easy process even when I had to leave for work and couldn't access anything.
As mentioned, not so hot on computer stuff... Had my 2nd cousin send in my W-2s and John helped with required banking information.
The overall team we dealt with were great. Very east to setup and get information we needed. Only area I'd say to improve were last few things prior to closing, like ordering and paying for the appraisal. It wasn't clear that we had to pay and initiate that process.
My experience with V.U was unmatched & I pray that your experience with them is as great as mine was! I think they are especially good with first timers! Having a whole team dedicated to you feels like a VIP treatment and they are always ready to answer any concerns you have step by step!
I bought this house while deployed and they handled everything perfectly. From keeping me informed, dealing with my changing deadlines, and working with my attorney since i couldn't be there in person the whole team kept me appraised and sure of their abilities. Thank you
I had a great experience working with my team at Veterans United. It took just over thirty days from my first phone call with my loan officer, to getting the keys to my house. Thank you all for the everything!
Initially we were told we could close early however, we ended up closing several weeks past and nearly became homeless. Then our loan was given to Penny Mac and it has been a mess ever since. I have spent hours on the phone because they keep paying canceled insurance policy premiums from our other closing dates which has drained our escrow account. If I could go back and do it again I would have probably chosen a different company.
Response from Veterans United
Andrew,
I want you to know our Client Advocate team is here for you. If you still have questions or concerns, we'll take a closer look together and help however we can.
Please reach out anytime.
Sincerely,
Kendra, Client Relations
The entire home buying process was made easy with the help of everyone at veterans united!
Veterans United was with me start to finish and I couldn't have done this without their expertise, knowledge and support. They went above and beyond and I couldn't recommend them enough! Thank you!!!
From the beginning of my experience with VU I have been treated with the utmost respect and importance. The team starting with the credit team through to the very end was number 1!
