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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,006

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 428,006 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Would Recommend

I just wanted to keep my dad's house in the family. Other companies I went to didn't know how to undo a reverse mortgage. You all worked with me until we got it done. Thanks a bunch!

headshot image of Ashton Zeigler

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend
headshot image of Matthew Hill

Loan Officer: Matthew Hill

NMLS# 2441149

4 out of 5 Stars
Would Recommend
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

3.5 out of 5 Stars
Would Recommend
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
Would Recommend

let's do this again in about 2 years!

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Would Recommend

Outstanding job. So glad, that I called you guys.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

My unfiltered review is Veterans United is the best damn mortgage lending company around. So thoughtful and caring for their clients. Literally, will answer every question and will explain everything in detail til their faces turn blue. Veterans United Home Loans should be damn proud in how they treat military personnel. Doesn’t matter rank or you’re active, not active, reserve, or retired they treat people right. I will one hundred percent work with this organization again and will recommend them to all veterans. Thank you Veterans United for helping me in my home journey.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend
headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
Would Recommend
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Sh!t hot! Bravo Zulu! They were on the ball at all times. Made the entire process smooth and seamless.

headshot image of Justin Mongler

Loan Officer: Justin Mongler

NMLS# 1963138

5 out of 5 Stars
Would Recommend
headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Michael Kane

Loan Officer: Michael Kane

NMLS# 2295187

5 out of 5 Stars
Would Recommend
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars
Would Recommend
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
Would Recommend
headshot image of Molly Winkle

Loan Officer: Molly Winkle

NMLS# 1051728

5 out of 5 Stars
Would Recommend
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

Smooth process

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

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5 out of 5 Stars
Would Recommend

Jessica was awesome! Answers my questions in a timely manner and was transparent in what I needed to get done to get a house. My realtor also said how squared away Veterans united was.

headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
Would Recommend
headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

3.5 out of 5 Stars
Would Recommend
headshot image of Bobby Walter

Loan Officer: Bobby Walter

NMLS# 2442115

5 out of 5 Stars
Would Recommend
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

5 out of 5 Stars
Would Recommend

All I can say is WOW! What an experience!!! From start to finish I closed on a home in a months time! Everyone on the team were so wonderful and a pleasure to work with during such a pivotal time in my life. Thanks to Veterans United, THA Realty, and local Vet organization Helping Heroes… I went from being a homeless disabled Combat Veteran to now owning my forever home with my wife and new baby ( due 3 wks from closing).
It is of my personal opinion that if you’re a Veteran, give VU a call. You earned that VA Home Loan and thes guys will help you see it through to the end. They WILL put you into your forever home. No matter your financial situation or background, if you served your Country Honorably, VU will work with you. They help you build your credit. They help with the entire process and take a lot of worry off your shoulders. I’m proud to say I’m a Veteran Homeowner thanks to Veterans United. I don’t know of any other financial institutions that will work as hard for you to buy a home as VU does. Even my personal bank wouldn’t do the things this amazing team did for me.
Please don’t get tossed on the street in today’s economy. You earned this benefit from the Government. Use it! Call Veterans United today and do like I did!!!

headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
Would Recommend
headshot image of Hank Warren

Loan Officer: Hank Warren

NMLS# 2048891

1.5 out of 5 Stars

This was a deal that should have gone a lot smoother than it did and I am sure that if the officer was in the state they would have had a better understanding of what was required. I felt excluded from the deal until I made the call to be made aware of every movement. It took so long that I had to submit my information twice. Information about the house wasn’t fully recovered and we found out about it as we were seated to sign paperwork, of a detail that we may need legal advice about later. In the end the taxes were left out at closing and not applied to escrow, which we will need to take care of soon. The disclosure was submitted three times as a Final Cut.
This is the second time I have used a “Veterans” mortgage service and the first one broke the law so many times I am still paying for the mistake. I almost expect to be treated similarly within three months. It is similar to getting a degree from ITT, except you get to fight to keep actual property. Freedom mortgage is just as bad but run from them.

Response from Veterans United

Brandon,

Client Advocate is an available resource for you even after closing. I’ve left my callback information in your voicemail or you can email me if you'd like to discuss further. I'm here to help.

Thank you,
Dave, Client Advocate

5 out of 5 Stars
Would Recommend

This was my first home purchase. Using VU was fantastic and I would recommend to all Veteran home buyers to use VU.

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

More Reviews

See all 428,006 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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