I want to personally thank the team for everything they have done to explain the process and getting everything lined up for me. The open communication and the time they took to make sure I had a positive experience was top notch. Thank you for being there for me.
My experience with Veterans United was great! I would recommend to Family and Friends as the process was smooth, questions were answered, never had any issues with communication (either by phone or email). All aspects in working with Veterans United was a great experience.
The team was awesome and they made my experience painless
The whole process was painless and quite easy from my point of view. Outstanding communication and attitude by the loan team. I am a repeat customer and will use the organization again. I can't say enough good things about them.
Jens helped me out so much. Was there answering questions, reaching out to those needed, and made us feel safe.
I have a good team working with me
Veterans United was great. The team that was assigned to my loan did an amazing job and made sure we were always in communication. Way to take care of an old vet. Good job team.
Our experience with Veteran's United has exceeded any expectations we had about the home-buying process. The team is knowledgeable, supportive, and caring. Thank you all for your support, guidance, and responsiveness. We are grateful beyond words.
Absolutely Amazing! Everyone has been great throughout the process. I am beyond grateful for the referral to Veterans United. I actually was with another lender at the start of my built. I feel Veterans United came to my rescue. The team at Veterans United took control of the process and and took so much off my plate. Thank you to everyone in the process at Veterans United! I would hug each of you if I could. We are now in our home and we are beyond ecstatic. Veterans United made this an easy process. Thank you all very much!
I felt the whole process was an uphill battle. I know there were some things that came up that were out of your control but I felt there was a lot that could have been done to make the process easier. Even down to closing day, there was poor communication with most people involved and the underwriters made things almost impossible. If it weren’t for our realtor I don’t think we would have closed when we did. It was an extremely stressful situation for my entire family. I felt there was a lot of duplication of information too. I provided information but still had to do a conference call with Equifax which took hours. Overall it was a horrible experience. I had people warn me about VU for everything that I basically experienced. It cost me money for longer uhaul rentals and AirBnB stays. I would not recommend to anyone.
Response from Veterans United
Brandon,
Thank you for sharing this with us. I’m so sorry for the stress you went through along the way to closing. I want you to know the Client Advocate team continues to be here for you after closing, too. If you’d like to talk more, you can reach back out to us anytime.
Sincerely,
Kendra, Client Relations
He rode with me until everything was finalized. He stayed In touch.
The Veterans United loan team was on there game to get this thru to the closing. Thanks to everyone! Thanks for the Semper Fi socks.
Not using the VA Loan is a wasted opportunity for a stress free , guided journey through the home buying process. Veterans United is there for you, especially for new home buyers.
My experience with Ryan and his team was amazing. They answered my calls and questions when I had them. My wife and I enjoyed their support and assistance. My real estate agent Steve was awesome as well.
