I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
Haley whole team was outstanding. Never thought I would be a homeowner.
The professionals at Veterans United were exemplary in the management of my home buying experience. Everything was explained and the process was smooth and accommodating. I would definitely recommend them to any Veteran who is in the market to purchase a home.
Chris Campbell and Lani were the best people to have on your team. They truly have your back through everything. Not only them but Edgar was amazing as well and made sure I had all the right tools to get the job done. I cannot say enough how much my team worked hard and got everything we asked for.
The whole VU team was awesome to work with, Ben Long was quick and helpful during our first initial contact and pre-approval process. Daniel Roberts kept me informed of every step of the process and was timely on responding to questions and emails. Chris Perkins was a great bonus as our moving concierge.
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Amazing team and I would use them a million times over. Highly recommend them to anyone
Jimmy and the team were wonderful! They make things so easy to understand and are quick to address any concerns. This is my 4th home purchase with Veterans United and second with Jimmy and am super happy with my experience as always. Thank you!
Aaron’s communication was great, he always responded to us in a timely manner and answered any question we had. Even when there were hiccups in the loan process, he communicated clearly with us and other parties and we always felt like he had our best interest in mind.
The process was made very simple and easy to work through by my lending team. Solid communication and understanding through the duration of the process. Made me feel at ease with my purchase and getting everything I needed for after the purchase. Big Thanks to Alex, Max, and Zachary for all the help and glad to have yall to work with again in the future.
Communication started early. Very good team to work with. My To-Do list was a big help in staying on top of things.
john lyman and his team made getting my loan very easy.
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Veterans United as a whole was exceptional. They chose the best realtor I could have ever asked for, they conducted business like military operations and kept me feeling confident throughout the entire process.
I was very happy with the service provided by Lindsey. She was professional and helped me through the entire process. I highly recommend Lindsey and the Veterans United staff for anyone considering a refinance on their home.
The team i was given was very professional and accommodating. Even with being an nco while on orders they were beyond helpful. Any and all setbacks were met with a detailed plan of execution to resolve any issues.
A very tedious loan application process
Every day a few more requests
Lily was very helpful, the underwriting process with Suzanne was exceptionally tedious.
I have had a few mortgages and have not been through this lengthy process.
It was a quick 3 week process and frustrating as a well qualified buyer with 1/2 the equity to the property.



