As a first-time home buyer, I had no idea what to expect. Jon and his team were great at walking me through the process. They acted quickly when I was forced to push back my closing due to a COVID19 related illness. Jon, you're the best!
I thought everyone was beyond helpful going out of their way to help us. I truly thank all of my loan team. My only improvement was there was a little confusion when getting documents sent between me, the realtor, and the va. However thats to be expected we are all in different states different time zones we adapted to it.
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Always there when you call them. And polite with answers and they take the extra step.
Low rate and very low closing costs, but my big surprise was the money back I didn't think I will have any money back at closing. My loan specialist is very professional. I trust Veterans United more today than before I started my loan process.
Karol and Amanda were amazong with helping us through this process.
I have never received such support and assistance, in some cases motivation when needed by any other organization. Veterans United was absolutely outstanding from beginning to end. Special shout out to Zackary Nixon! Dude was a stud all around.
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Scott and Ashley were always helpful, available, informative, and professional! I would request their help and recommend them for anyone purchasing and financing a home.
I going to say the process takes a bit but they have been very nice.
If I could do another loan I would choose veterans United again and will love to have the same team! We had the best team and now we have our dream home!!!!
