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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

Video thumbnail of Rob Riggle with Military Spouse Laura reading her Through the Roof Review for Veterans United Home Loans Watch more Through the Roof Reviews on our YouTube Channel!

347,891

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 347,891 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

I want to say how impressed I was with my loan team especially Emmett Rogers. He did an amazing job. Our loan hit some hiccups and Emmett stuck with us reassured us and answered all of questions. Emmett was available almost all the time for questions and when we couldn’t reach him he returned our calls right away When our loan process hit some snags Emmet did everything within his power to fix the issues and did not just ignore the problem at hand. Words can’t express how happy me and my family are with Veterans United. I would recommend them to any veteran seeking to purchase a new home!

Loan Officer: Emmett Rogers

NMLS# 2017171

4.5 out of 5 Stars
Would Recommend

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Would Recommend

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend

This team was amazing! They went above and beyond what I could ask for. For a first time home buyer I was shocked to see how they did. I heard horror stories of lenders but VU and this team did an amazing job!

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

I want to say along Jeremy Ellen was also a very great help. She was super kind and patient the time we spoke making it a pleasant experience

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend
Photo submission from Tanya F.

Jon and his Team made the home buying process easy and seamless. The Team listened to my needs and expedited the process in just a little over 30days. They were available to answer questions. As a first time home buyer my experience was amazing and stress free.
Thank you Jon and Team!

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Kat Spellman was truly spectacular through this processes! I cannot say enough about how amazing she was!

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

FANTASTIC TEAM !! Brandon, Anthony, Dallas and Vonda. From the initial phone call to the last signature each team member was professional, energetic and just fun to work with. At no time during the process did we feel frustrated or that are concerns were not being addressed. Every question was answered allowing us to feel confident in purchasing our new Home.

Loan Officer: Brandon Dye

NMLS# 1632185

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Samuel H. is Through the Roof!

Veterans United made it easy and special from preapproval to closing day. Tell Rob Riggle I'm ready for my commercial!

Loan Officer: Danny Freeman

NMLS# 1721091

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5 out of 5 Stars
Would Recommend

The entire team was fantastic and made this process as least stressful as possible. Being a first time home buyer, they took that extra step of explaining things and answering some of the stupid questions I may have had. Overall, I can't say enough about how much I found this experience to not be as frustrating as I was lead to believe it was or heard it was from others. Buying a car is actually worse than this team made buying a house.

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

My wife and I were extremely nervous about buying our first home and the entire process. Terri and Shelbi were amazing and I could not have ask for a better team. It took us a very long time to close on our home due to some issues with the house itself but Terri and Shelbi stuck with us the entire way. I am so glad I used Veterans United.

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend

Amazing crew. Loved my buyers agent Alice recommended me to also. Wouldn’t have been as good of an experience without the team or him.

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
Photo submission from Alejandro L.

Fast and easy with step by step instructions. Most of the information needed could be uploaded from my phone and some papers I could even sign on my phone too! Great company!!! I’m a home owner now and I feel like it wouldn’t have happened without them!

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Never bought a house before. Went smoother than I expected.

Loan Officer: Chris Lunn

NMLS# 142895

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Veterans United made what I thought impossible, possible! Zach and Julia who worked with me were more than willing to help me throughout the entire process! The whole transaction felt so effortless that it’s crazy to think I own a home now! I would 100% recommend Veterans United to ANYBODY looking to buy a house! I don’t want to leave Doug out either since he’s the one I started this process with as he helped me with getting pre-approved! I’m beyond satisfied with the service I received and will be forever grateful for this dream come true. Thanks you guys!

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Spectacular job things went a lot quicker than expected would definitely recommend

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend

Absolutely the best team i couldve asked for extremely helpful 100% on top of everything updated me on everything happening within the process was completely understanding answered all questions promptly worked very hard and diligently throughout the entire process i will recommend this entire team if i have anyone wanting to go through the home buying process whether veteran or not you guys have my full loyalty and respect for any further business i will forever be a loyal customer and friend to you all if theres ever anything i can do for you please do not hesitate to reach out

Loan Officer: Kevin Webster

NMLS# 996824

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5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars
Would Recommend

Juan, Tyler, and Collin were all phenomenal and helped make this difficult process easy. Our realtor who’s been in the business for a long time, said she’d never had a team make this process so fast and seamless. They were awesome all around.

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend
Photo submission from Clyde F.

I would like to leave a 10 star outstanding review for my transaction coordinator
Mr. Jon Ouk , If Mr. Steifferman was the conductor , I would say Mr. Ouk was the engine.
Mr.Ouk made sure that we stayed on track, the same page , again if you felt overwhelmed or not quite sure about something Mr. Ouk would let you know to reach out because we all had a common goal as a team. I really appreciated Mr. Ouk guidance as well during this process. There is a reason this company is called Veterans United , they have a Vets back. Thank you again Veterans United

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Alberto is the only loan officer I want to work with. The customer first approach Veterans United takes was much appreciated.

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Loan Officer: CJ Bommarito

NMLS# 1995169

5 out of 5 Stars
Would Recommend

Veterans United is the GOAT. They have helped me more than once over the years and have never disappointed

Loan Officer: Kayla Prewitt

NMLS# 517082

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jermaine Rivera

NMLS# 2172159

More Reviews

See all 347,891 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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