I think Shan Schauffler should be recognized in some form for his outstanding dedication to assisting me with my loan. He was always available, very knowledgeable and very detailed in laymans terms in explaining every step of the way. Also Shan is a very respectful young man.
thanks Eric Wessel
Dustin Fritz was great. He helped ensure everything worked out for me and all went smoothly. Thanks again Dustin. Michael Jordan
I found my loan officer David French to be very knowledgeable, courteous & helpful during this entire process. I will highly recommend Veterans United to anyone I know needing a mortgage.
Very professional but yet personable, knowledge and extremely helpful
Thanks to Ben, Katie , Will, and many others at Veterans United. I'm sitting here at the dining room table in my new home having a coffee on this rainy morning in Indianapolis because of them. A special thanks is owed to Ben Choi for putting up with my constant calls. He's kind, thoughtful, knows his job and does it perfectly. I couldn't imagine a better man to work with.
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My Loan Officer was Andy Miller. Andy is a shining example of a professional gentleman. I'm still blown away by how amazing he was from the very first step of the process. He was patient, extremely informative, respectful, polite, honest and went above and beyond the call of duty to serve me. I am so impressed by Andy Miller and am honored and blessed to have had him as my Loan Officer. Andy deserves the highest of accommodations and is nothing short of outstanding. I will and have already strongly recommend him to other veterans. He is very squared away and should be promoted, given a raise, a bonus, and acknowledged by his seniors in the company as a perfect example of a professional. From the first phone call to being handed the keys to my new house Andy was there every step of the way. Thank you for allowing me the opportunity to have worked with Andy Miller, and thank you Andy for all your hard work! You have been an absolute godsend! Semper Fi Andy Miller!
- Dino Don Vigliotti
It was an excellent experience and very pleased with Neal and Roxanne... wish them the best and looking forward to the new home... thanks
Joe was my loan officer and he was outstanding. Very friendly and knowledgeable. It was a pleasure having him as my loan officer. He is top notch.
This ENTIRE experience was fantastic due to Lee and Morgan. Their level of professionalism and customer care is beyond exceptional! I can't relay my enthusiasm enough but all my friends and co workers will have their numbers. Thank you from a very happy new homeowner.
The experience was great. Brandon and Cameran helped me through the lending process and made sure I had all documents needed to close.
The local title company where my closing was held was very impressed with Veterans United and would love to work with you again.
I will let my veteran friends know about you if they are looking for a VA loan.
Sharon and I thank you for helping us get our new home.
Aaron was top notch all the way. He always kept me informed about what was going on. He was quick to get documents to me to be signed and clear about what each item was for. He worked with me to get a glitch in my rent history, that was not my fault, explained to the underwriters. When the automatic approval bounced he was quick to let me know that he would try to push it through manual underwriting and did exactly what he promised. He even helped me to get a fantastic interest rate. I would highly recommend Veteran's United and especially Aaron to anyone looking to do a VA loan!
Great working with Roger.
We tried to purchase a home in the past using a different loan and realty company, it was a nightmare and we lost out on the house. Because of that experience, we expected the worst. Jake and Michael were very professional, returned our calls/emails promptly and let us know what to expect during each step of the process. This made our whole experience a breeze - they did a great job! I would not hesitate to recommend VU or use your company in the future. Our only constructive feedback is regarding the gathering of numbers for closing. The state of Idaho issues a home-owners exemption for owner-occupied properties, I understand that the tax calculation should be done without the exemption, however, the amount calculated for our escrow payment right before closing is well over what our taxes will actually be. The numbers come from the title company and as we found out at closing, it was figured incorrectly. By then it was too late to change it. I was assured by Jake that as soon as we get the paperwork from the assessor and send it to the loan servicing company our payment will be adjusted and the overage will be refunded. I think it would be a better practice to receive those numbers from the assessors office to minimize mistakes. Otherwise, everyone at VU and VU Realty was great, including the realtor we were referred to, Claudia Halden. We love our new home, thank you!
Barby and her team did an excellent job!
Ben and Will and their entire team were amazing. We had asked to close in about three weeks because of a move for my job. Ben got right on it and did everything in his power to make it happen. The team worked long hours and even called me on Saturday to make it happen, they picked up the slack when my realtor or the seller did not do their best. I am beyond impressed. I will not do a loan with any other company from here forward. They were caring, compassionate, and very very skilled.
I would like very much to thank each and everyone on 'My Team'at Veterans United Home Loans for all that you have done to make our dream of home ownership a beautiful reality. From start to finish it's been smooth and professional. From one veteran to ALL of you...thank you.
God bless you all,
The Carr Family
Veterans United is an outstanding mortgage company! The team from Veterans United and the real-estate agent that they recommended, worked with my wife and I, took the work out of the buying process by assisting you in completing all necessary paperwork in order for you to obtain the loan for our new home. I would highly recommend them for anyone looking to buy a home, old or new.