Michelle was the best loan officer we could ask for. It was our first time buying and she made sure we understood everything. I wholeheartedly trust her and that she has the best interest for us.
Wish I could give these guys an 11/10. What many people have described as the most difficult experience in their lives this team made one of our easiest. Thanks for everything!
I've already referred a few people to Veterans United. I truly appreciate how easy the team made our purchasing process.
The team at Veterans United made this process one of the easiest things I could do. With a pregnant fianc
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Made the home buying process as simple as possible. I would recommend 100% to anyone looking at purchasing a home looking for a stress free process.
Thank you to everyone who assisted me throughout this process, I was really stressing out before I got out of the military to get my house but VU made it easier than I thought and way less stressful.
The changing loan terms and closing costs are difficult for most families, planning for that big day. We received 3 different documents, with 3 different closing amounts. These amounts ranged from 8600-almost 12,000. Guess which figure we paid? We have used VU several times, but no more.
Response from Veterans United
Hello Paul, we appreciate your feedback on this matter. A member of our Client Advocate team is available to discuss your experience and we invite you to connect with us further. As you know, there are regulations that must be met in these situations and we have experience leading customers through the process. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service and we have established means to prevent experiences like yours. We would like to learn more about your experience, explore ways to improve, and seek opportunities to continue serving you.
I would recommend Veterans United to anyone in question about using them for your home buying experience.The whole entire team made sure the experience was unstressful and always available to answer any questions as well as making sure you you were updated on the process.I couldn’t of asked for a better team.
Veterans United is the way to go for any veterans out there looking to purchase a home. They are helpful, kind, knowledgeable, and they treat you as if you are family. I will definitely encourage other to give them a call when looking for a home.
The Veterans United Team are like angels making dreams come true!
Response from Veterans United
Richard, we appreciate your honest review. Based on your rating, it appears we might have room to improve. We do not want to make assumptions; therefore, we invite you to connect with a member of our Client Advocate team. We care deeply about customer service and a member of our Client Advocate team would love an opportunity to discuss your loan experience in greater detail. It is always our goal to strive for improvements, and acknowledge any mistakes made along the way. We look forward to learning more about what may have caused you to feel this way.
Anyone searching for an organization to make their home buying dreams come true should stop and call Veterans United!!! They are simply THE BEST!!!
I would highly recommend Veterans United! They made our home buying process painless and easy.
