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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,130

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 421,130 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Katy and her team really hustled to get me a great deal. I did get estimates from competitors and they could not be beat overall. Plus they pulled through at the last minute and corrected my closing costs big time!

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

It was my first time buying a home, and I landed on the Veterans United homepage from a Google search, and it really saved the day. All of the documents and appraisals and inspections that have to be done in order to buy a home would have been a nightmare to deal with on my own, and it was all laid out plainly and clearly with the app. My loan officer and the whole team that worked with me were top notch, the to-do list really helps as well, because you get notifications about it as soon as your team put something up for you to do. And basically if you just follow that to-do list and satisfy all of those requirements, everything falls into place. It was surprisingly simple, because all of the complicated things were handled by professionals that really felt like they were working in my best interest the whole time. Thanks again for all the hard work and expertise that was afforded to me, I could not have done it without y'all.

headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

4.5 out of 5 Stars
Would Recommend
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

I'd like to thank the team for putting this together with me. Today as I came home from work I was able to walk across the street and watch my sons track practice. One of my children has gone to the Jr. Olympics every year for a few years and with 2 in HS now and one coming into the school in 2 yrs, this property provides me with direct access to my children where they are and where they spend the most time. Thank you for your services! It's a dream come true.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend
Photo submission from Maria D.

I had a wonderful experience with them in my first VA home loan. They secured me the lowest interest rate, and they were there to answer any questions throughout the entire process. They were with me during every step of the process, which for smooth sailing throughout. I would highly recommend Veterans United.

headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

0.5 out of 5 Stars
headshot image of Chelsea Perkins

Senior Loan Officer: Chelsea Perkins

NMLS# 1955996

5 out of 5 Stars
Would Recommend

Hands down the best all the way around. They made my whole process go so smooth. Long as you get them what they need on time. They will make the rest smooth. It was a really great experience. Absolutely recommend Veterans united to anybody. 20/10 ❤️

headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

I think ever was very professional and did their job well.Thank you all for the house warming gift.

headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Everyone was on their game and I never felt a lull in communication. Great team..

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

If your a veteran these are the people for you. They will help you anyway they can and even break it down for you barney style. Im so proud of what these guys have done for me amd it means alot more than words can express. Im so overjoyed to land the house of my dreams, somewhere i can call home.

headshot image of Neil Hansen

Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars
Would Recommend
headshot image of Christopher P. Solomon

Branch Manager: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
Photo submission from Hari K.

Excellent professional services
Flawless process for loan approval
Secure portal access and ease for submission on required documents

headshot image of Jake Cowan

Loan Officer: Jake Cowan

NMLS# 1884436

5 out of 5 Stars
Would Recommend
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

I’ll forever and ever recommend VU to my friends and family because you guys really made this process less stressful and I trusted yall the entire process! Great great work

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Veterans United is the way to go.Talk about teamwork making the dream work. Well my fellow Veterans, lend me your ears.Veterans United made our dream come true! I salute the entire team of professionals at Veterans united! Thank you for service!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Tim Glover

Loan Officer: Tim Glover

NMLS# 2122534

5 out of 5 Stars
Would Recommend
headshot image of John Lyman

Loan Officer: John Lyman

NMLS# 47945

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5 out of 5 Stars
Would Recommend
headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend
headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
Photo submission from Heidi P.

Veterans United treats everyone with the respect and care they deserve. I am not the veteran of my house, but I did most of the work to secure a home and they treated me just as nice as they’d treat any veteran. This means a lot to me working for a WNY Veteran nonprofit.

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

The whole team was very helpful and easy to work with easy instructions to follow.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Would Recommend

The best company and people to work with, this is the second time in a row we have used Veterans united. They have earned are trust, which is more important then I can say about some other company's. Give them a call today and you will see what we mean. Trust is earned not given. Good luck!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

More Reviews

See all 421,130 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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