Matt went above and beyond to make our dream of owning a home come true. Through credit issues, paperwork issues, and self inflicted challenges, Matt kept us on track and optimistic about our home buying experience. I am so thankful for the teams efforts in getting this deal closed.
Veterans personnel are friendly and initially very responsive in a timely manager BUT the under writer portion of the process is really unacceptable. Information should be supplied in a timely manner by the applicant(which it was in every case) and time lines respected and met but the under writer process is not timely for a thorough, in depth review and lacks respect for their deadlines. The information requested is not reviewed in a timely manner nor with any perceptive or knowledgeable review. Information requests for things already submitted suggest they aren't reviewing what they request or they don't have the ability to understand what they have requested.
My husband was not a first time home buyer. But I am. Veterans United made the whole process seem so simple. Thank you Veterans United.
Mary was very very helpful and was always willing to go the xtra to help me! I was amazed at how quickly my case progressed!! Thank you very much.
The team goes above and beyond to communicate every step of the way! Extremely knowledgeable, kind, and personable. We could not have asked for a better group to work alongside us through this process!
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Jake and. Codi was great ... 24hrs 30days!!
Jeff Magsamen and his team did an outstanding job from start to finish.
A true professional who conducts business as it should be done!
Cameron and his team were great with keeping me informed of next steps. The To-Dos section was a great way for me to get my affairs in order.
Very pleased with the entire Veterans United team. They all work very hard with you and for you. This entire process went smoothly. I will definitely recommend Veterans United to family and friends. Veterans United Team treated me like family. The team works with you and each other to complete your home buying in a quick and expertise manor. Adam kept me up to date every step of the Way. He was very professional and knowledgeable and my entire experience went smoothly. I highly recommend Veterans United for all your home buying needs.
We had an excellent experience working with our loan officer, Jake. He is incredibly responsive, knowledgeable, and patient throughout the entire process. Jake truly understands and cares about his clients, guiding us every step of the way. Even when we had to submit our offer three times, he remained calm, supportive, and patient with us, making what could have been a stressful experience smooth and manageable. We highly recommend Jake to anyone looking for a professional who genuinely goes above and beyond.
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Hands down the best Mortgage people in the business. Everyone on the loan team is friendly, helpful, knowledgeable , and make everyone feel like family. They truly have the Veterans best interest when it comes to buying a home. This is my second time using VU and wouldn’t even go with another company in the future. Anytime I needed help or had any question, within minutes someone got back to me with an answer. They even reached out to me to see how I was doing through the process
Thank you to Veterans United for helping us through our home buying process. When we had questions or concerns they were there to help us.
She was very responsive.
Tyler and his team was beyond outstanding.
