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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,355 reviews
642 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,355 unfiltered reviews

Starting on Page 2183 of 14,979. Return to Page 1

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars

My team (Chase Lee and Matt Hudson) we readily available to guide me through the process and answer all of my questions. They were quick and efficient at processing my information and notifying me when there was more for me to do in the app. Speaking of the app, I love it!!! It was so easy to use and expedited the process. Thank you!

headshot image of Chase Lee

Loan Officer: Chase Lee

NMLS# 2135792

5 out of 5 Stars
headshot image of Jessica Pratt

Loan Officer: Jessica Pratt

NMLS# 1450320

5 out of 5 Stars
headshot image of Matthew Eichenberger

Loan Officer: Matthew Eichenberger

NMLS# 369949

5 out of 5 Stars

My parents are very pleased with the overall experience and we thank Veterans United for their great service.

headshot image of Michelle Westbrook

Loan Officer: Michelle Westbrook

NMLS# 1973185

5 out of 5 Stars

Your group was very helpful and fast. I would recommend you all to everyone. Thanks.

headshot image of Fahad Abdul

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Happy with ending result!

headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars

At first, we were quite anxious about proceeding with our home purchase since this is our first time buying a home. Our loan officer, Brandon, provided us with invaluable assistance throughout the process, which helped us feel more comfortable. Brandon was diligent in overseeing every detail and patiently explained everything to us. Whenever we had inquiries, he made himself available promptly to address them. We are thrilled with our new home and are grateful for the dedication and effort that Brandon, Caitlyn and his team put into ensuring that our home buying journey was exceptional. Thank you all very much!

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars

Amy McCauly was not asked about in this review for some reason, but she was next in line right after Charlie. Going above and beyond, getting what needed to be done, done. Great people, turned my negative experience into not so negative.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

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4.5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars

I started this process by shopping with other lenders but was blown away by the service provided by Andy and the team. He was fast and responsive to all my tasking and questions. I felt as though he had my best interest in mine through the whole process. I would recommend Veterans United to anyone and will be using them again in the future.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars

I didn’t get the change to thank Eric Bals who also was a huge help throughout this process. I could not have asked for a better team to work with. VU made me feel like my service was truly appreciated in the way they took care of me as one of their own.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

Great to have a whole team helping with the home buying process. 10/10 all around!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars

We now own a home with no down payment thanks to a VA loan that was handled by Veterans United from start to finish. They coached us on repairing a poor credit rating up to the minimum required. And their website gave clear tutorials in both written and video formats for any step of the home buying process. Uploading and e-signing documents online also sped up the process significantly. Whew!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

Veterans United made the home buying process as simple and smooth as possible. Always was there anytime I needed anything. Strongly recommend for everyone looking to purchase a home. Thank you!

headshot image of Heather Johnson

Loan Officer : Heather Johnson

NMLS# 2567133

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Experience first-hand why 357,152 homeowners give us a perfect score!

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5 out of 5 Stars

I just want to thank Veterans United for everything that they did for us we really appreciate it and I would recommend all Veterans to go with Veterans United because they really care and they really gave it. They all in all and we really appreciate it. Thank you so much.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

The veterans United team stayed on top of every request that had. They made the process super easy for us to buy. And when we placed the offer. We went from offer to closing and 13 days. Something that is unheard of.

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars

I would recommend

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars

Thank you so much to everyone that assisted me during this process. Veterans United didn’t disappointed me.

headshot image of Meghan Kopka

Senior Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars

Was great

headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars

My home buying process with Veterans United was excellent. I wanted to find a company I could trust with this process and Joseph and his team delivered on every level.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars

What I said above in the commentary about Mark Sexton pretty much says it all.I wouldn't just "use Veterans United again"....I'd actually feel wrong and naked and unequipped going with any other company. THAT'S how seamless and satisfying this whole experience with Veterans United was. Thanks! You all rock!

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

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