OVERALL IT WAS GOOD.
Zach DeBord was an exceptional loan office. He was proactive to ensure everything will work just fine for us. He was wxtremely professional and will definately recommend VUHL but especially Zach.
Damien Shafer did an excellent job!! I would definitely recommend using Veterans United Home Loans to anyone. The entire process was smooth and kept me at ease. It was amazing!
I am very pleased of the services I have received from Veterans United from my first call to find out information about refinancing my house until the closing of the Loan. I am very proud of having an excellent people working for us the veterans. Thanks for the great work you guys do.
Cut down on paperwork
Mr. Damien Shafer, Johnna Steinhoff and the rest of the staff at V.U.H.L. were without question outstanding in there effort and commitment to help with my homebuying process. It was great to be able to deal with helpful, professional and knowlegable people. I truly felt that they were looking out for my best interest. I commend them for there job and would highly recommend them to my fellow veterans.
No additional comments
Give Mitch Casteele a raise. Great job overall.
Zach and Erin were great!
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I dealt with Zac in the beginning and he was very personable and quick to respond back to answer my questions, Terri was not as personable or quick to respond back to me and especially toward the end of the process when things started to change and I felt I could not get ahold of her to resolve my questions. Overall though it was good to get everything completed and went to closing as scheduled.
My loan officer was able to close on my new home in just 30 days. That was two weeks sooner than the original projection. This was an awesome gift to my family because I am now able to get moved in and enjoy my home with my family before meeting a very near, upcoming deployment date.
Keep up the good work.
Fidelity National dropped the ball on dispursement of funds in a timely manner making me late on Jan payment according to GMAC Mor tage Co. Resolving this issue is still ongoing to avoid being reported late to the credit bureau This should never have happened
Overall the process went smoothly. It closed around the estimated date. Pleased with the process and the professional and courteous manner of the people we worked with. Thank you.
Love my new home
The service I received was awesome. I always had someone calling or emailing me through the whole process to help me with things I didn't understand. This was my first time purchasing a home and really needed that counsel.
Thank you and your staff for all the work they did for me.
Jon and Ashley are a very professional team! They helped me out with any an all of my questions. Communication between us during the entire process was great and they returned phone calls an emails quickly! Thanks guys !!
A special thanks to Mike for doing an exceptional Job.
Our loan officer, Andy Moe was absolutely amazing and took a personalized approach in advancing our loan. We also believed he worked very well teamed up with our REALTOR, Sharee Charboneau. Overall, we couldn't have asked for a better loan officer or smoother process considering our specific issues.
Thank you and we would definitely recommend Andy, Sharee, and VU for anyone needing a VA home loan.
Tom & Conetha Blumel
Everyone I dealt with at VUHL was very professional and helpful.
I think everything went very well from helping me get my credit scores up to wear they needed to be to getting the loan approved the team made everything a very easy process.Will recommened to all my friends and family to use VUHL in the future Thanks for making our Home purchase a welcome pleasure
David on behalf of my family and I, I'd like to say thanks again. Your work ethic and compassion for what you do is unmatched. Your superb attention to detail and magnetic charisma is also one of a kind. Being I. the military helps you evaluate many things in you day day life and yo u m
conquer this task with ease my friend. Go on and smile d big as you. an after you read this. I salute you sir, you've personally left a remarkable imprint my families life for the better. I expect the best from the best. Thanks. Again with many prayers and blessings fro
my family to yours Mr French!
Thank, The Caltons
Overall I thought ya'll did a good job, but I felt a lot of the documents and coordination that were done at the end could have been done sooner to avoid the crunch.
I had a pretty complicated loan and in spite of all of the ups and downs I can appreciated that Veterans United Home Loans had my back. Thanks
My loan officer, Chris Hill, was good to work with and always answered my questions. The problem I had was the length of time it took to close. I am not sure what the hold up was (reported that first it was underwriters, then it was title company). I started the process the last week of September and closed the last week of January... 4 months. Unnacceptable.