I can’t express enough how great my experience was with VU home loans! Everyone was professional, kind and very responsive. I learned so much about every aspect of the home buying process; more than my previous home buying experience.
I could not recommend them more from the start they were helping and by the end they were friends. The team i was paired up with only had my best interest at heart. They were more than i could have hoped for.
The process was simple and informative. Everyone was responsive!
Greatly appreciate the team at Veterans United. They helped us find what we needed and reduce the stress of purchasing a new home. We give the whole team a solid 10 out of 10!! Will work with them in any future real estate purchases.
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Veterans United are definitely United!
Rachel Amarino was wonderful. She was there with the majority of the process and made me as the costume feel like a mattered. She was there and to explain every question and made sure I felt confident with every thing I needed to complete refinance. I didn’t shop around for which company I wanted to go with, I knew from the git go because this wasn’t my first time with veterans united. There is no other company I’d go with in the future.
Our whole team did an excellent job and were extremely helpful along the whole way. This is our first home and the made it the best experience ever!
Although moving is very stressful Veterans United made it a fun experience
My situation was different because I was dealing with a Bankruptcy that had a time limit before I could close and Samantha and her team was with me waiting and giving me pointers and directions through the whole process. It warms my heart to have such a human experience in home buying. Veterans are lucky to have Sam and her team on their side.
Thank you to the whole team!! So quick and pain free. At times I was slightly stressed out and the team put me to ease.
Absolutely terrible. It was a living nightmare of a process. All seemed good until we got a week out from close. Then the left hand didn’t know what the right hand was doing and all this extra stuff came popping up out of nowhere. We had to push back our closing 3 times and almost lost the house! On top of that our estimated closing costs more than doubled over a weekend and we weren’t notified until the day before close. Even the day of close I had to come up with extra money to get the CTC and we didn’t even end up needing it.
Response from Veterans United
Tyler, thank you for letting us know about your experience. We understand that preparing you for settlement is part of our commitment to excellent service. Our Client Advocate team will be researching your comments and will work alongside our teams to discover what may prevent a similar experience in the future.
Easier than a conventional loan
To EVERYONE at "VETERANS UNITED" that were involved in this home-buying process...The professionalism, courtesy, non-intrusive follows ups, communication, proverbial "handholding" and patience with me through each step along the journey of this process to reach my ultimate goal has made me a VERY PROUD Veteran and now- a 1st time homeowner. It has been an honor to serve and a pleasure doing business with each and every one of you! On a scale of 1-10 with 10 being the best- I wish I could raise the roof and give you a 15...yes, a "FIFTEEN"!
