The only thing I wish I would have had is a breakdown of how to make my mortgage payments when I went to close, while it’s not that big of a deal and I will call and get the info, it’s nice to have it on paper when you close so nothing slips your mind.
Enjoyed working with my team: Zach, Nichole, and Jayme. There were a few bumps in the road and processes that had to be repeated due to a system error or third party confusion, but at no time did I ever feel alone in this process. I had access to my team through emails, text, and direct phone numbers. If one team member was not there to answer mt request, another team member would reply to me. When I asked for one of the team to call me, within a few minutes, I got a phone call. And if any of them were busy on the phone with another veteran, I received a text or email that they would call me when they were available. Veterans United, thank you for the opportunity to show me the true process (step by step) of home ownership. I thank God for my team and grateful for all the help, assistance, and even jokes along the way.
The home buying experience is a stressful one! The staff at Veterans United was available for questions, touched base at every step and made sure I understood what was happening. Very nice people! I will highly recommend them!
When we got started with Veterans United our Loan Office Mike Rahmoeller treated like friends, and was very, very patient with how long we took to find a house to buy.We had no idea of how much paperwork is involved. Mike and his team explained each step. And, in addition to treating my wife and me so well, the realtor and closing group commented on how professionally the sale was handed.
Im so very thankful that Veterans United Home Loan were available for me. I knew nothing about buying a home and Steven and his team walk me through every step of the way. They made me fill safe and confident that everything will work out, which aloud me to trust me. That meant everything to me. In the future if I know anybody that needs a house loan, I will send them your way with the confident that you will take care of them as you took care of me. I just can't thank Veterans United enough. God bless you for helping a Disabled Veteran of Foreign Wars obtain his goal. HOME OWNERSHIP!!!!!
BZ to the entire team there at Veterans United!! Wouldn’t want to work with anyone else!
I’ve said it all above. What a smooth process. Not at all as stressful as I had expected. My team was the best team I could’ve had. Don’t forget the honorable mention Jordan Compton! He was my first contact in starting the process.
Ross and the whole team was amazing. I couldn’t have asked for better people on my side. Even when we hit some road bumps, Ross and the team were positive and worked diligently to overcome them. Thank you so much!!!
Overall Krystal is the only home Loan officer I hope to ever work with. She’s amazing at her job and always helpful with any questions I have!
Words cannot express how pleased I am with Veterans United Home Loans!!! They made this Veteran feel like family! Their professionalism was second to NONE!!! They are the REAL DEAL!!! Awesome! Awesome! Awesome!!!!!
Veterans United did exactly what they said they would and more. My team was exceptional and made sure everything was done in a timely manner! Would highly recommend Veterans United!
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Overall exceptional experience, we will recommend Veterans United to our friends and will work with the again in the future!
The whole team was awesome! Jena Puckett, Jennifer Stewart, and Dana Derrick ensured we got our documents in on time and in an organized fashion. This helped keep the whole process as smooth and painless as possible. Great job. Keep it up!
