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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,430

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 426,430 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
Would Recommend
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend
headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

I just wanna say thank you to the team at Veterans united they are amazing folks, when they say they will do everything they can to get you in a house they mean. The team bent over backwards for me and really showed how much they care about us veterans. Thanks again

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

1.5 out of 5 Stars

With a company that is working with veterans regularly I would have expected them to know and warn us about somethings needing to be done. I had issues with getting call backs at one point I called 3 days in a row before I got ahold of someone to ask questions about information they needed. I left amessage each day and I only talked to them because they finally answered. I even tried texting. This was about a document that they sent to my realtor to have me sign because they were trying to get it in the portal. So they gave personal information including Social Security Number to my realtor that I never authorized. Then at the end they need us to sign something that we got to them on Wednesday ight or Thursday morning before the original closing date of Monday 5/15/23 knowing it would take the VA could take 10 business days to authorize it. My realtor was requesting to know if we would close on the 15th with the team and they never got back to her I called and had a priority message sent for them on Friday and Saturday to let us know so we could do the paperwork to make sure we could extend to closing date. They never got back to us. That paperwork that needed to be sent to the VA was not submitted on thier side till Tuesday the 16th after closing. I called the VA Wednesday morning to make sure they had it to see what could be done on getting it rushed and they had not received it yet. So I had to call the team again to get that rushed over to them. I will say on a positive note the team is friendly and nice. They did start off great, and I received 2 wonderful gift sets one that had something for me and the house and the other gift with something for our dog. I do appreciate your help for getting our first home.

headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Veterans United Team was full of home buying professionals. Absolutely recommend for first time home buyers and more. Couldn’t have done it without their entire team.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
Would Recommend

This was the great experience and I would recommend it to all the veterans and I want to say to you Veterans United thank you very much.

headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend
headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

4 out of 5 Stars
headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Very attentive and knowledgeable. She helped me through every step of the process and answered all my questions without delay. This is my second time using Taylor, and her and her team were amazing! Highly recommend using her and I will refer her to anyone I know needing a VA loan. Thank you for all you do.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
headshot image of Tyler Lentz

Loan Officer: Tyler Lentz

NMLS# 2426262

5 out of 5 Stars
Would Recommend

The whole team was amazing! I felt truly cared for and like I was taken care of at every turn. Thank you all so much for everything!

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

This is our 5th home to purchase and first time using Veterans United. Our loan officer and his team were amazing and kept in constant contact throughout the process. The knowledge Veterans United provides for you through videos and other resources is very helpful. For the first time I felt more involved in the loan process than with any other home we’ve purchased. I will and have already recommended Veterans United to other fellow veterans.

headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

I'm so happy to finally have what I need most in my life now, a permanent base, a permanent shelter with a furnace, and a home for my dogs. Thank you, thank you, thank you for the tears of joy.

headshot image of Joshua Stockton

Loan Officer: Joshua Stockton

NMLS# 1737398

5 out of 5 Stars
Would Recommend

This was a great team to work with. Because of my work schedule a lot of it was done by text but, it worked out well. I’d highly recommend Veteran's United to those who are trying to buy a home.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars
Would Recommend

Overall, a tremendous team that deserves the best recognition.

headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
Would Recommend
headshot image of Andrew Roberts

Loan Officer: Andrew Roberts

NMLS# 1198580

5 out of 5 Stars
Would Recommend

Deanna Williams was Amazing as well as the rest of Jody’s team. I worked at VU for four years so know the system well. This is my 3rd home with Veterans United. I called them this time because I know all would go well.

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

See above! You all will forever be in our hearts & prayers!

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

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4 out of 5 Stars
Would Recommend
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

I've been telling my daughter's about Jason and they're planning on going with him for the future.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

We were made to feel like the important client at all times. Thanks Veterans United Home Loans!!

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Very nice team made home buying very stress free and very easy

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

More Reviews

See all 426,430 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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