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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

421,018

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend
headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

5 out of 5 Stars
Would Recommend

Veterans United, in my current and past experience,!is much more than the average home loan servicer. Their representatives are with you all the way and go above and beyond. They are experts in working with veterans and make our home buying experience much more personal and give hands on approach. Thank you for everything you do. BZ!

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Our loan specialist was always friendly and easy to communicate with even when we were still deciding between loan companies. When questions arose, Andrew was anccessible and informative, even gave out his cell when we were putting in an offer over the weekend. We asked for a tight closing window and him and his team made it happen. Everything went smoothly because of their diligent work and ease to communicate with, especially with us preparing different underwriting needs. Would definitely recommend Andrew and the VU team, it was a great experience overall!

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

I didn't think buying a house would have been so easy. I didnt have good credit, and didn't think I would even be approved. But Veterans United walked me through all the steps from start to finish. Everyone I dealt with from the company had a genuine happy, and even excited attitude all throughout the process. From start to finish the whole process took less than 6 weeks. Today this old Sailor is sitting in his first home. Never thought I would be a home owner. Thank you so much for all you do Veterans United!!!!

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Sarah was amazing. As soon as she asked for a document and I sent it, she would ensure to upload it.

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

3.5 out of 5 Stars
Would Recommend
headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

4.5 out of 5 Stars
Would Recommend
headshot image of Matthew Thayer

Loan Officer: Matthew Thayer

NMLS# 2185096

4.5 out of 5 Stars
Would Recommend
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

3.5 out of 5 Stars
Would Recommend
headshot image of Elizabeth McAskill

Loan Officer: Elizabeth McAskill

NMLS# 1824875

5 out of 5 Stars
Would Recommend

I purchased a home before this online stuff and it was the worst experience. Working with these guys was awesome and made the process way less painful. Thanks for an amazing experience.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4.5 out of 5 Stars
Would Recommend

It was very stressful near the end when my loan coordinator was not particularly familiar with working with townhomes: my realtors and the building agent sent over multiple copies of the same document only to be told that that wasn't what was needed; it turns out that the loan coordinator needed a different document altogether, but didn't realize that's what she needed. My loan coordinator was finally able to get what she needed after getting in direct touch with and calling all of the relevant parties so they could clarify to her what she needed.Nevertheless, I appreciate the commitment and perseverance my loan coordinator displayed by going above and beyond to stay late to and go in early to ensure that I closed on time. I really appreciate Andy's transparency, professionalism, and helpfulness when breaking down the loan disclosures and being open to negotiating. I would definitely recommend Andy and his team to any veteran looking to purchase a home!

headshot image of Andy Heifner

Loan Officer: Andy Heifner

NMLS# 2070290

5 out of 5 Stars
Would Recommend

We I entered the VA loan process I was very skeptical because I have hear horror stories about the process. Thank you

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4.5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

4.5 out of 5 Stars
Would Recommend
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Veterans United got me a good rate in this market, better than a 800+ credit score retiree with cash deposit that worked for a mortage company!

headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend
headshot image of Josh Miller

Loan Officer: Josh Miller

NMLS# 2288848

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5 out of 5 Stars
Would Recommend

Nick ,Liz, and Bettina were the best. I am not computer savvy in any way they made things as easy as they could for me for that I would like to thank all of them very much

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
Would Recommend

I am glad My bank Vystar denied assisting me, mainly because I didn’t have 9000.00 in the bank???Their lost! I googled VA loans and VU was first to come up. Added my info on site and Nate contacted me within minutes .
Nate and the entire team were so professional and pleasurable to work with in the purchase of my new home. Any questions or concerns where answered By Nate within minutes typically. Same day for sure. Nate even helped on a Sunday, answering my questions while I hear his kids in the background..taking the time for me even on his day off. The other VU team members, Josh, Jennifer, Robert, and all others guided me through entire process effortlessly, making home buying so much easier.

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

I also want to thank Megan Behlmann, my loan coordinator, for helping make my home-buying experience low-stress and painless. Jeff put together a hell of a team for me, and I thank you all and Veteran's United for your dedication and hard work to not only get this done but done well and quickly!

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
headshot image of Justin Burri

Loan Officer: Justin Burri

NMLS# 1828297

5 out of 5 Stars
Would Recommend

Everything was super convenient and easy while working with veterans united

headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

4.5 out of 5 Stars
Would Recommend

Weren't too crazy about the rate hike. Everyone was nice enough.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

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See all 421,018 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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