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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

426,274

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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2
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Showing all 426,274 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

The level of customer service provided by Veterans United Home Loans was truly outstanding. Their team of experts was not only knowledgeable but also incredibly responsive and attentive. They promptly answered all my questions and were readily available throughout the entire process, making me feel supported and valued as a client. As a first time home buyers, we are extremely satisfied with our decision to work with Veterans United Home Loans.

headshot image of Evan Mehuys

Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
Would Recommend

The whole team I worked with at Veterans United was just fantastic! They made everything so easy and uncomplicated, just a dream team!

headshot image of Kayla Thoenen

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

My loan team was exceptional. They always answered any questions I had in a timely manner (within minutes) and explained everything so I understood the entire process without any confusion. They worked with my job schedule to make sure we can keep the process going without any delays. My team (Joe and Amy) were the best and I wouldn’t want to work with anybody else. I would highly recommend Veteran United to anybody I came across looking to buy, refinance or anything else.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Couldn’t ask for a better home buying experience. This was my first home and the team made it go smoothly and with as little anxiety as possible

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
Would Recommend

The ONLY critique Jess and I have is the way that the team reached out to her employer for proof of remote work. I think these questions can be answered by the employee, recommend minimizing contact with people’s employers unless absolutely necessary.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Aaron is an excellant representative for your company

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4.5 out of 5 Stars
Would Recommend

There were a few things along the way, but one major one was when Ginny sent my credit score in the email and she CCed the realtor which I’m pretty sure is a privacy issue

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend
headshot image of Hayden Grant

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Overall, extremely pleasant experience. The team was nothing short of wonderful and I'm glad they're in this business to take care of my brothers and sisters in arms.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend

There’s no other Veterans United team that I would want to work with other than #VUTeamHeidiBailey-Houston!!🔥🔥🔥🔥🔥🔥🔥🔥🔥

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

I will definitely recommend VA Home Loans to everyone I can! The entire process was easy and painless, everyone on our loan team was friendly and eager to answer any questions we had. We will be using them for any future home loans we may need. Thank you!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

I never thought I would see the day that I would become a homeowner. At this stage of my life and what I have been through with my health and being homeless for a few years, there is no way I saw this dream becoming a reality. When I left Colorado in 2019, I was a broken vase going back home where I grew up to try to glue my self back together. God, my family, West Los Angeles Veterans Medical Center and Veterans United have all provided the necessary glue to piece me back together. As I write this review, I’m sitting in Castle Rock, Colorado enroute to pick up my daughter so she can bring me to my new home in Virginia Beach near her and the rest of my children. I am so grateful and thankful to the Veterans United Home Loans team for making me a proud home owner. This really is a blessing and a dream come true for me and my entire family. Thank you!!!!

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
Would Recommend
headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

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5 out of 5 Stars
Would Recommend
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

4 out of 5 Stars
Would Recommend
headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

The team at Veterans United was attentive, prompt and expert through every step of the process. A year ago I wouldn't have believed I could even be a homeowner, and as of last Friday we have the house of our dreams. My wife, my kids and I are all thrilled and we owe it all to the incredible work of the team at VU. Thank you!

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
headshot image of Kevin Redmond

Loan Officer: Kevin Redmond

NMLS# 1721466

4 out of 5 Stars
Would Recommend
headshot image of Kevin Osterhaus

Loan Officer: Kevin Osterhaus

NMLS# 1960695

5 out of 5 Stars
Would Recommend

Made buying a home easy by keeping everything organized on the app and the team did an amazing job.

headshot image of Kat Weisenborn

Loan Officer: Kat Weisenborn

NMLS# 2056780

5 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Dava was AMAZING! She was very thorough with me when it came to this process and calmed all of my fears. She answered every question, even if repetitive, in a timely fashion. She made sure that I understood everything before we moved forward, and she kept me up to date with everything going on. What I appreciated the MOST was that we went over my budget and discussed what I was comfortable with paying upfront, because she wanted to make sure that I was ok with my monthly payments. I really appreciated that. She always had an upbeat, positive attitude and that helped me to stay upbeat and positive. She was great!

headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

More Reviews

See all 426,274 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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