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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

401,511

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

The entire team did great! We closed a week early thanks to their hard work.

headshot image of Rich Pauls

Loan Officer: Rich Pauls

NMLS# 2002773

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

4 out of 5 Stars
Would Recommend
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Thank you again for everything. It was great working with everyone that assisted in getting us into our new home. I wish we could give you a higher rating than a 10 out of 10!! Thank you for being someone veterans can call on to help make their dreams a reality.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Dava Turk

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend
headshot image of Jack Burris

Loan Officer: Jack Burris

NMLS# 1933973

5 out of 5 Stars
Would Recommend
headshot image of James Miller

Loan Officer: James Miller

NMLS# 1374328

4 out of 5 Stars
Would Recommend

It got a little rough at the end when the closing documents were cookie cuttered and my soon to be ex wife was included for signing and we almost had to shift the dates to the right because of it

headshot image of Zach Huckabey

Loan Officer: Zach Huckabey

NMLS# 2026797

5 out of 5 Stars
Would Recommend

I love Veterans United.

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Everything was effortless and easy from start to finish from the team and kept me updated every week was a easy process with no stress

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Our experience with Veterans United was superb. Craig and Justina did an outstanding job keeping us informed and going above and beyond to satisfy our every need.

headshot image of Craig Patenaude

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend
headshot image of Bobbie Hafford

Loan Officer: Bobbie Hafford

NMLS# 1108041

5 out of 5 Stars
Would Recommend

I'm very appreciative of my Veterans United team. Everyone worked together and got my family and I in our new beautiful home. They made me feel like I was very important and made sure I had everything I needed. Not to mention how quick they got it done. Thank you guys very much and God bless you.

headshot image of Charlie Marshman

Loan Officer: Charlie Marshman

NMLS# 2070027

5 out of 5 Stars
Would Recommend

Real Estate Agent - Bryce Wade was absolutely outstanding. If I were to sell and buy a home down the line, I would want him to be my agent. He went above and beyond. When I met an obstacle, he would jump right on it to ensure it was resolved in a timely manner. He made himself available at all times, even during a family emergency.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
Would Recommend

Jimmy and his team were great. I closed on my new home very quickly, and they made the whole process seamless.

headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Veterans United made our home buying process so smooth and stress-free! The were kind, patient with all our questions, and always incredible responsive to us. We wish we had found VU the first time we bought a house... I will always recommend Casey and his team, and Veterans United to family and friends starting this process.

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend

Absolutely love the team I worked with!

headshot image of Jerry Dooling

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Great team, very responsive and kept us well informed. Would use and will use again.

headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

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5 out of 5 Stars
Would Recommend

Although we went with an awesome agent of our choice Amber and her team was dynamite addition to our search for a home I am greatful for their help and guidance in this process.

headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Josh Capron & his team made what initially felt like a scary and daunting goal so memorable and very nearly stress free. His availability, patience, and willingness to thoroughly explain and work with my wife and I with our first home buying experience will stay in our memory for a very long time. Couldn’t say thank you enough to the team!

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

As a first time home buyer, I couldn’t be happier that I chose Veterans United! Justin Lucas and the rest of the team were amazing and answered all of my questions and made the process easy and fast!

headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend
headshot image of Andrew Roberts

Loan Officer: Andrew Roberts

NMLS# 1198580

5 out of 5 Stars
Would Recommend
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

They did such a fantastic job, I didn’t even realize I was under contract. But seriously, I would highly recommend them to anyone. Thank you for the experience.

headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

I would encourage any veteran looking to purchase a home use veterans united they are dedicated to serve veterans and know the VA system.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

0.5 out of 5 Stars

There are other lenders out there specifically for veterans that are much easier to work with, alot more friendly, and alot less expensive in terms of fees not to mention VU is not up to date or knowledgeable on any of your local laws or regulations and you will be doing your homework for them, for free of course. Veterans united only uses the word "veteran" as a marketing ploy to entice veterans to utilize them. I would suggest using Hero loans, homestead funding, or any local bank that is not Veterans United. Google the lawsuits they have lost and have pending still. Thanks for nothing United, yeah just united because it's a disgrace you use the term/word Veteran.

Response from Veterans United

Hello Guy,

Thank you for sharing your voice and for bringing this to our attention. We are aware that certain aspects of the loan process benefit from exceptional attention to detail by all those involved and understand that preparing you for all bonafide costs is part of our commitment to excellent service. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. Our Client Advocate team has called and left you a voicemail. We would love to learn more about the ways we might help improve the team for future clients. We are passionate about turning experiences like yours into positive training opportunities.

More Reviews

See all 401,511 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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